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Boutwells Landing

5600 Norwich Pkwy, Oak Park Heights, MN 55082

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Peggy M mccabe - Loved one of resident/client
5.0
Life saving

My mother was transferred from the hospital to Boutwells TCU with an undiagnosed fractured vertebrae. I was extremely concerned her vertebrae was fractured. Staff were very supportive and assisted our family to obtain further testing that confirmed it was indeed fractured. They had her transported back to the hospital where she is now appropriately placed in the spinal unit. She will undergo surgery to repair her back. Staff are competent and kind. They are very welcoming to family being there and open and responsive to family input. Bottom line, they saved her life.... Read more

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About the facility Boutwells Landing

Boutwells Landing in Oak Park Heights, Minnesota is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Amenities at Boutwells Landing

Health Care Services

Diabetic Care
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Facility Amenities

Transportation & parking

Complimentary Transportation

Pets

Dogs Allowed
Cats Allowed

Common areas

Indoor Common Areas

Activities

Devotional Activities Offsite
Activities On-site

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Reviews
for Boutwells Landing

Write a Review
6 reviews

A Place for Mom has scored Boutwells Landing with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Boutwells Landing has 6 reviews with an average "overall experience" of 2.8 out of 5.

How we score communities
Cleanliness

3.4

Friendliness

3.1

Meals & Dining

No data collected

Care Services

2.7

Activities

3.3

Staff

No data collected

Value for Cost

2.8

1-6 of 6 reviews
Sort by

5.0
Peggy M mccabe - Loved one of resident/client
Memory Care
January 29, 2020
Life saving

My mother was transferred from the hospital to Boutwells TCU with an undiagnosed fractured vertebrae. I was extremely concerned her vertebrae was fractured. Staff were very supportive and assisted our family to obtain further testing that confirmed it was indeed fractured. They had her transported back to the hospital where she is now appropriately placed in the spinal unit. She will undergo surgery to repair her back. Staff are competent and kind. They are very welcoming to family being there and open and responsive to family input. Bottom line, they saved her life.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Janet Oswald - Loved one of resident/client
Memory Care
April 14, 2019
Great care!!

I could not be happier with the care my Dad and Mom have received in their transitional care area. They are responsive and very kind. The staff keeps the doctors informed so cam make quick medication changes as needed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
Terry - Loved one of resident/client
Memory Care
January 6, 2019
lots of administration but still no help

Good luck getting a nurse on the weekend.Family member left in top floor apartment for 2 days without AC during 95 degrees.Same family member with mental health issues was encouraged to push away family members(easier to control patient)Family member also fell, broke lower back, ended up in hospital.Fell in front of staff, not reported until taken to hospital 2 days later. Lots of salaried administration([removed]),9-5,M-F.Very little 24/7 staff @ 11/hr. Major Novo virus outbreak first week of 2019. Do not need [name removed] to leave comment telling us about God and how they care.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.5
Anonymous - Loved one of resident/client
Memory Care
November 13, 2017

My aunt was in the assisted living. She fell and was unable to contact anyone. She was not found for almost 24 hours. If you do not pay staff come to your room regularly, they don't check on you.

Cleanliness

3

Friendliness

3

Care Services

0.5

Activities

2.5

Value for Cost

1.5

Response from Boutwells Landing

December 14, 2017

At Boutwells Landing, we hold the safety and well being of residents and guests as our highest priority. As such, I’m sorry to hear your aunt had a bad experience here. I would welcome the opportunity to discuss your concerns directly and see what solutions we can find to ensure your satisfaction going forward. Please contact me at ([removed]). Wendy, Campus Administrator


0.5
Regretful - Loved one of resident/client
Memory Care
September 13, 2017
Nightmare dressed as a daydream.

Both of my parents lived at Boutwell's until their deaths. Long story short...do not place your loved ones here. My mother was [Removed]. Boutwells did nothing and police did very little to remedy this situation. I now know my father was severely dehydrated because of improper medication use. Hind sight is 20/20. Do your research. Learn from my mistakes. If you sign the DNR clause, Boutwells is obsolved of all responsibility of your loved one's care. Also, they did not do background searches of their caregivers. VERY IMPORTANT to know this. Not enough staffing. Hallways were always empty do caregivers. Place looks great, but was a nightmare. Please do not place your loved one here.

Cleanliness

2.5

Friendliness

0.5

Care Services

0.5

Activities

2.5

Value for Cost

0.5

Response from Boutwells Landing

December 14, 2017

I apologize for the lateness of this response. I was just now made aware of your feedback posted on this website. I am also very sorry for the experience you and your family had here at Boutwells Landing. We believe we are called to honor God by caring for older adults. What you describe is not reflective of how we operate as a mission-based organization. Please know that we do perform background checks on all of our employees. I would welcome the opportunity to discuss your concerns further if you’d be willing to call me directly. Again, I sincerely apologize for your experience here and wish God’s blessings upon you and your family. Wendy, Campus Administrator ([removed])


4.0
Loved One - Toured community
Memory Care
February 25, 2016
This is a very nice place,

This is a very nice place, but much more expensive than the others I was considering, therefore not really an option for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


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Frequently Asked Questions about Boutwells Landing

Boutwells Landing offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Call (651) 275-5000 to reach a resident at Boutwells Landing.

To reach a resident at Boutwells Landing call: (651) 275-5000



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.