Bentley Assisted Living at Branchville

It's small and very homey. Not an overwhelming environment to adjust to. It's important to develop a relationship with the staff and help them understand your loved one's needs. Don't assume they know.

I had a wonderful review and tour of the facility and was very impressed with everyone that I met. A very homey atmosphere. I'm truly sorry it did not work out for my loved one.

The building has nice aesthetics but the care is deplorable. Not just because they lack staff but because the staff they do have lack empathy, compassion and some do not know simple respect for residents or their families. The portion sizes for food is not enough to feed a child let alone an adult. Very disappointed. They promise services they are not equipped to offer.

The place is nice, but some of the aides there need to be retrained in Alzheimer's care. They have some really good aides and some really bad ones that aren't so nice. I feel that charging separately for disbursing meds is not good. I feel it should be included, and its very expensive. Otherwise the place is clean and meals are fine. I would recommend it overall. It's better than a lot of other places, even with the not so great aides.

I would say that A Place for Mom is a great starting point when looking for help in finding a quality living situation for any family member. We picked this community because of the proximity to family, reviews and in person visit. My loved one was on Hospice care at Bentley and they were all very caring. She only lived there for 8 months but it was a very good experience for her.

What we really like about this community is how personable the staff members are, they not only want to know the needs and wants of our loved one but also the needs or our family. They have an open line of communication - we can call at any time to get updates regarding or loved one. We like how engaged the staff members are with them. So far the activities have been pretty good. We would absolutely recommend the Bentley Assisted Living community to other families.

What stood out to us about this place is that it was a smaller facility. One floor is Assisted Living and one floor is Memory Care. They worked very well with hospice and made my mom very comfortable in the end. She was able to stay at Bentley with hospice care until her passing. The staff was very caring. I would recommend them to family and friends.

We love them and they have really great staff here. My Mom is very happy here.

It's a great place. My mother is not complaining about the food, and she seems to be very happy with the activities. It seems to be very clean, and our interactions with the staff have been very good.

Everything is working out very well for my mother since her move to this community. The whole family are comfortable with her move here. We know she is safe, and being provided with good care. It is a nice place with kind people, and I would recommend this community,

Had a schedule tour with [Removed]on 11/27. Small cozy facility with excellent room sizes. Individual care and pricing meets our requirements. Up front costs seem higher than most as the require both a room deposit and community fee. There care levels look to be the best for aging on place and they do not require rehab before returning unless ordered by the dr. We have put down a deposit to hold a room for mom. Mom has been there since Dec and within 10 days of moving in they had her out of the wheel chair and walking on her own with a walker. Something her previous assisted living place could not accomplish. We are very please with Bentley. They have plenty of activities to do. The food and care is great.

Great staff and management. Provided good overview of the facility. Showed me all types of rooms. Arranged an independent assessment for my folks and even helped me get it planned when I could be present. Really clean and cozy facility. Has a nice amount of activities each week for residents

Mom has been at the facility for exactly one week. Everyone has been very nice and helpful to both Mom and us. Coming from a rehab facility Mom has to do much for for herself, but with help, is adjusting very nicely. She even likes the food!

We're very pleased with how things have turned out at Bentley Assisted Living, I'd give them top marks across the board! It's a beautiful, clean facility, and the people are all very friendly. The staff is accommodating and caring, and they've got a good variety of activities and amenities to offer the residents! Mom really seems to love it here!

Bentley Assisted Living is a very nice place overall, and I thought they did an excellent job looking after my loved one. The facility itself is well kept and clean, and the staff are all friendly and professional. Unfortunately they had a rather large increase in their prices, and we had to move our loved one to somewhere more affordable.

Everything has gone very well with Bentley Assisted Living so far, I'd give them top marks across the board! The staff have all been very friendly and very helpful, and did a great job welcoming my loved one to the community. The facility itself is well kept and clean, and they take great care of the people who live here. I appreciate that they get in touch with me immediately if any issues come up with my loved one.