Bella Vista Senior Living

Decent community, though some lagging response times. People are nice but maintenance requests can be challenging.

I would give 5's across the board, although my Mom is in independent living so hasn't been receiving care. We just started medication reminders and that has gone well so far. Staff seems really good about dealing with dementia; that is what decided for me. My only negative comment is that a few times her meals have taken about an hour to arrive from the kitchen. Dont know if that is by design, or because they are short staffed.

The concierge we're always extremely helpful when I needed directions anywhere. Always got any problem fixed in a timely manner. The food was always edible, but that would be a personal opinion. I have a one bedroom and it is adequate for my needs. The only thing lacking is a space for my desktop computer. I am now relegated to using a laptop.

What we like the most about Bella Vista Senior Living is that it is a clean and updated - residents are welcoming and caring of about each other and based on the experience we have had so far, we would recommend this community to other families

There are plenty of activities available, and they have access to the independent living activities as well. The staff has been very communicative. It Never smells and is clean. I like how the residents have an option to have a primary care provider come to them, [name removed] , NP. She calls me after every visit with my aunt. She has been great.

Overall I would recommend Bella Vista. They helped make a horrible situation bearable.

Staff is extremely friendly and very helpful to all the residents. Housekeeping is very professional and does an excellent job of cleaning the apartments. They keep in communication with your family. When needed, they will call them and they get to know your family. Meals are excellent quality. Taste good, great variety and many good options to choose from. The move in process was vey easy and the staff was extremely helpful and very welcoming. I would highly recommend this senior community to a senior looking for a friendly and welcoming environment. It is also centrally located to Banner Hospital and stores.

Activities & amenities are nice (library, craft room, theater etc) Downsides / problems for us have been: - billing - we provided ACH info when we signed & they did not run her first month's rent & didn't tell us till the 20th. Then communication/ responsiveness resolving it was poor. - In-apartment cleaning: she's supposed to get a 2x a month cleaning and they haven't done anything at all yet. We asked and they've told us twice she isn't on the list and they'll add her. - food is OK. - staff has been a bit impatient for her asking /saying the same things repeatedly, which is odd when memory issues are the whole reason she's there

My loved one is currently a resident at Bella Vista Senior Living and most everything has been very good for her at this facility so far. The cleanliness and friendliness are great. The staff, care services, meals, activities and value for cost are all great. We have no complaints about this facility. I would absolutely recommend Bella Vista Senior Living to family and friends.

When it comes to the friendliness of the staff, the meals and dining service and the overall value for cost - those receive a 5 +++. The community is clean but there is construction going on - so not always being super clean is to be expected. For the care services, we haven't needed any care but the staff members do care about you. They never serve the same meal twice in a month and so many different types of desserts. They do need more activities and need to take out the bus and do things out of the unit. I live going over there to visit - everyone is so friendly and loves visitors. He's only been there a few months and they have been making amazing improvements every day, I would like to see them get the residents motivated and doing more activities, but more and more people are moving in each day so Im sure they will start coming - Thanks for helping me find the best place for Dad

It's positive and they are doing well, dealing with my cranky loved one. We picked this community, because it was clean and available immediately, and they offered a competitive price

I cannot thank the staff especially [name removed] and [name removed] along with everyone at front desk and the dining room staff. This has been the best place for my dad. He is so happy constantly doing activities. The meals are great. I have nothing but wonderful things to say about Bella Vista. I live out of state and feel confident and happy that my father is safe and well taken care of!

What we like the most about the Bell Vista Senior Living community are the staff members there. The reason we gave the meals and dining overall a 4 is because they serve the meals on foam for the people in their rooms. I would like to see that part changed. However based on the experience we have had so far, we would recommend this community to other families.

She's very happy. I really appreciate your help. Was such a blessing to have found Bella Vista! Wonderful loving people!!

I would recommend Bella Vista to others looking for independent living. It is very clean, and the apartments are very nice. The staff and residents are very friendly. And meals are very good.

This is an okay community if this is the most you can afford; however, if you can spend more I suggest going to another community. During the tour it looked good. After my loved one moved in, the community started having staffing troubles. The residents have gone from ordering from a menu to just being served the food and the residents have to take their meals back to their room. This is because the community doesn't have enough staff to accommodate the residents in the dining room. The daily activities are limited to maybe 2 activities a day. The community originally had a car and van for transportation for the residents to use; however, the community didn't renew the lease on the car. The property was just sold to new owners, we will see what happens.

Dad was unhappy there, hated the food, and eventually threatened to call a taxi to take him home.

I would tell others to call A Place for Mom, you gave great ideas. This was the perfect place for my loved one. They have 2 bedroom and 2 bathrooms it has over 1300 square feet and a kitchen and washer and dryer along with storage that is included in the apartment.. This is exactly what I imagined for my loved ones. They look forward to their meals and it includes all three meals. The residents are able to have choices on what they want to eat. Also, the family is able to eat with our loved ones in the dining room. They have in room treatments with a nurse practitioner.