Barclay House of Augusta

Late this summer, an urgent need for an assisted living place arose for my sister. Barclay was an answer to our prayer and provided some respite for my sister as she navigated some challenges that prevented her from living independently. When her next step became clear, she had a hard time saying goodbye to the staff who she had gotten to know and trust. We are forever grateful for Director [name removed] work to help us navigate admission. Barclay was such a warm and wonderful home, even for a short time.

I would say stay away, unprofessional, management lacking. I would not recommend, the Memory Care unit

The thing that sticks out the most about Benton House of Augusta is the staff. They really listen to the concerns of the family. We have been very happy with the staff that take care of her, they even take the time to send me pictures of [name removed] doing the activities they do. I do think that they should have more movement for the residents during the day program. Overall I would recommend Benton House to others looking.

The staff at Benton House are short staffed especially on the weekends. Our loved one doesn't always get her meds in a timely manner. When it comes to the activities they take trips to Eudora Farms (wildlife preserve), Atlanta aquarium, cookies to firefighters, bingo, hangman, happy hour, guest musicians, ice cream socials, At least two celebrations of some kind every month. We would highly recommend this community to other families looking for a place for their loved ones.

This has been just what we needed and our loved one needed. It has really been a blessing. The community will listen and they address any concerns the family has. They are very good at answering any questions the family has as well. The day program features some activities for the residents. They even have a hair salon for my loved one to utilize. The check in and out process is great.

Benton House of Augusta is the best place to put your parent or loved one. The community he was at before was bad. Now here at Benton House my loved one enjoys what he eats and the people around him.

So looking for respite care for my elderly parent in Benton House of AUGUSta came up,beautiful from the outside. I was informed that not only do they have respite care but I might want to consider perhaps the adult daycare. I let the individual know what the elderly person‘s needs were and it was no problem. The day I go with this elderly patient to the Benton House first time there I get the elderly patient out the car after walking to the front door first. Do you think anyone said you could drive around and let this elderly person who is a retired World War II veteran get out right here? no, and I’m quite sure they saw me. Long story short I walked him in, two days later they said no he doesn’t “look like”the type of person we can take, too many needs....but I told you this over the phone. Due to the unprofessionalism and Im I don’t know attitude from one of the workers I would tell any army veteran that might have limited capabilities to think before you go to the Benton House!

Of all the communities we have toured we liked this one the best, however, there were some things at concerned us we could just not get past. They have a very strict fire code saying that at some point you become not ambulatory you could no longer stay there which would have been a problem for my mom at some point. The prices were more expensive than other communities we looked at and the rooms were smaller in size. But the staff was very nice and friendly and the community was very nice to look at and clean

We toured this community and it was the best of the best. The staff was very caring and the atmosphere is nice. We like the menu that offered healthy meals. They had a nice list of activities that are offered. We would highly recommend this community for the wonderful accommodations that they have for care for other families.

We had a good tour of this community. Everything went well, and this is a nice community. The staff was friendly, and kind. From what we saw the community appeared to be well maintained. All went well, and the experience was a nice one.

My mother has been in 3 different assisted living facilities in the greater Augusta, Georgia area, and no other place comes close to this on any level which I can think to evaluate. I can sum up the experience of nearly 8 months as exceptional with no reasons to be dissatisfied. Benton House is well managed and the staff cheerfully do their jobs of caring for my elderly mother. The management here knows the residents and their needs well and often goes beyond the call of duty to keep residents and their families well cared for. Best of all, my mother is very happy here and wants to be here! If I had known about Benton House earlier I would have moved my mother sooner. I highly recommend it to anyone in the market for assisted living housing.

I looked here when I was looking at options. I liked it and thought it would be a good fit. This was in the top two for us. We ended up going with our other top choice based on location.