Azura Memory Care of Manitowoc

This company is a family base that are care for your loved ones they give their heart and but most best for those who that live there we treat and care for those we care for just like they are they are all to see the resident smile listen to their story and watch them content to keep going with the independent as much as possible can.

Because of the pandemic, I wasn't able to directly assess the facility, but I am very pleased with the care given my stepfather. Their communications are excellent: my questions are answered promptly, and I am kept up-to-date with my stepfather's condition. When he needs extra care, they consult with me and then arrange for what we agree on. When I transferred him there, the staff arranged for a Covid test and a TB test, which saved him a two-week isolation, which he would not have understood. They also arrange for him to stay in touch with my mother, via phone and carefully arranged visits, which makes both of them happy. I have no complaints whatsoever and recommend it strongly.

From my first contact, the staff was helpful and knowledgeable. They have updated me consistently and have been available to answer questions and provide advice.

[name removed]'s care is excellent and so personal. The home's setting is family orientated, like a large family. The workers are caring and patient, which creates a loving atmosphere. We are so grateful in every way. [name removed] has greatly improved with a structured environment, healthy meals, and personal care. We thank God for the love and care she receives. So miss the visits but know she is in good hands - thank you and God bless you all.

The small size group here gives the care team the choice to give close, comforting personal care to the residents so that they f feel that of a group, their family and their needs are tended to on a timely manner.

From the very first day I visited Azura here in Manitowoc, it seemed like a home rather than a facility. Being together and having staff available and visible keeps everyone cared for and happy. After three years observing this, I am pleased to know that this has remained consistent regardless of changed in director, staff, and or residents. This facility has been a true gift to me and my loved one!

Excellent

I am a bit concerned with the flip/flop of the director/manager at this site. Consistency in leadership allows for the residents and staff to feel secure and comfortable. The staff is wonderful!!

From the first day I walked into Manitowoc Azura Care it felt like a home and family and not an institution. That was two years ago and nothing has changed since, actually it more like home and the family feeling has increased. I love the small close knit community who cares for each other and staff that interacts all day long with residents not just caring, but sharing life, meals, snacks, conversation and fun. I have such peace of mind when I am not able to be with my loved one daily to know they are in a place that ministers to them body, soul and spirit. While there I continually see the interaction and true service given and received by smiles on faces that light up when the activity director comes in the door for some extra fun! Azura Memory Care of Manitowoc was recommended to me when the time came to find a new home after ninety plus years of living at home, and I'm glad I choose this place!