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The facility is perfect, very neat and very clean. I could only eat the meals towards the end, but they were okay. I think the staff should pay more attention to the patients.... Read more
Autumn View Health Care Facility in Hamburg, New York is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, Semi-Private
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A Place for Mom has scored Autumn View Health Care Facility with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Autumn View Health Care Facility has 42 reviews with an average "overall experience" of 4.6 out of 5.
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The facility is perfect, very neat and very clean. I could only eat the meals towards the end, but they were okay. I think the staff should pay more attention to the patients.
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Response from Autumn View Health Care Facility
December 15, 2017We appreciate the time you took to leave a review. Your comments have been shared with our staff. Thank you.
I can't say enough good things about the experience, I felt like the Queen of Sheba! The physical therapists were excellent. The nurses were so nice, caring, and compassionate. The staff were all so loving and sympathetic.
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Response from Autumn View Health Care Facility
October 31, 2017Thank you so much for this glowing review. We were happy to play a role in your recovery!
I have nothing to complain about and feel sorry for the girls who are working their heads off due to being short staffed. I'm doing good with the therapy. I have had a lot of laughs with the nurses, and I feel like they need it. The staff works very hard to keep everything clean. Everything I've had tastes good, but I can't really taste as much due to my health condition.
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Response from Autumn View Health Care Facility
October 31, 2017Thank you for your positive feedback.
We've had an excellent experience. Everyone is very friendly.
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Response from Autumn View Health Care Facility
October 31, 2017We appreciate you taking the time to share your comments!
The therapist was incredible. The nurses were fantastic. The meals were amazing.
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Response from Autumn View Health Care Facility
October 31, 2017Thank you for this wonderful review and for taking the time to share your thoughts about Autumn View!
I thought the occupational therapy and physical therapy was excellent. The cleanliness was really good, but the meals were awful.
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Response from Autumn View Health Care Facility
September 6, 2017Thank you for your feedback. We're happy to hear you had great success with your rehabilitative stay. We have alerted our chef as to your feelings about the meals.
The facility is right around the corner from my house.
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Response from Autumn View Health Care Facility
September 6, 2017We're glad that it was a convenient trip for you. Thank you for sharing your comment!
My experience was excellent! My only concern, however, was the fact that I had to wait, at times, to be assisted, particularly when I needed to use the restroom. However, I have brought this up to the staff and they did begin the process of fixing the issue. The facility was very clean.
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Response from Autumn View Health Care Facility
September 6, 2017We appreciate your comments and the fact that you mentioned your concern to our staff immediately. Thank you for your feedback.
Everyone was good and some went the extra mile more than others. The personnel was outstanding. They kept me well informed and checked on me very frequently to make sure I was okay. I want to go back up there and take them some pizza or something to thank them for everything.
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Response from Autumn View Health Care Facility
September 6, 2017Thank you for sharing your comments. We're pleased to hear you enjoyed your stay and that you were kept well informed during the time you were there.
My loved one was given a beautiful room, and the dining room is beautiful. They are taking such good care of her, they keep her well groomed. It is such a good environment for her, they are taking wonderful care of her. It's very clean and the laundry is always done. We thought we would be taking care of the laundry, but it is always done and put away. All the things they do for her is wonderful. Meals are great. Helpful meetings arranged by them, not us asking.
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Response from Autumn View Health Care Facility
September 6, 2017Thank you for sharing your comments. It is our pleasure to care for your loved one.
They always answered my calls in a timely manner. The staff was very friendly and caring. I liked the food, it was good. The beds could be wider and the chairs could be softer. Rehab was very good. The nurses were very friendly and helpful. The staff responded quickly with a friendly attitude. Bathrooms were very clean, and they kept the room clean. I had good communication with Autumn Views caregivers and doctors.
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Response from Autumn View Health Care Facility
September 6, 2017Thank you for sharing your experience about your stay at Autumn View. We're glad your rehabilitation was productive and enjoyable.
I would rate my experience a 4. My only concern is the fact that I have had to wait a while to be helped on a few occasions.
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Response from Autumn View Health Care Facility
September 6, 2017Thank you for sharing your feedback. Your comments have been passed along to our staff.
The care was really great, the nurses were great, the aides were really good. There was an aide and a nurse who were particularly good. They went above and beyond to make sure I was comfortable. The cleanliness was great. The meals were good, mostly, and they did have a choice if you didn't like what they were serving.
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Response from Autumn View Health Care Facility
September 6, 2017We're happy to hear that your stay was enjoyable and productive. Thank you for sharing your comments.
Run don't walk from this place. I was there for physical therapy. When visitors are gone all you here are resident's literally crying for the medication. Standing in the hall tears in there eyes. Aids with there cell phone glued to there ears. Its my opinion that the place is well understaffed and most care takers are so numb to the needs of the clients. This is only an evaluation of the autumn unit on South western Blvd view facility not any of the rest.
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Response from Autumn View Health Care Facility
August 18, 2017Thank you for sharing your comments. I understand that our Administrator Aaron Polanski has contacted you regarding your stay.
I would recommend Autumn View Healthcare Facility to a loved one
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Response from Autumn View Health Care Facility
July 13, 2017Thank you for your recommendation.
Autumn View was kept very clean. I thought the meals were good.
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Response from Autumn View Health Care Facility
July 19, 2017Thank you for your comments. Our staff works hard to maintain our facility and serve appetizing and nutritious meals.
Our overall experience was a 5!
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Response from Autumn View Health Care Facility
July 25, 2017Thank you so much for this review. It mirrors our 5-star ratings with the Federal Government!
We needed more cooperation from Rehab Therapy Services but I would recommend to a friend. We noticed the chef seemed to only be present one day a week
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Response from Autumn View Health Care Facility
July 25, 2017Thank you for your feedback. Your comments have been shared with our rehab team. We're glad to hear you would recommend Autumn View to a friend!
We are very pleased with the care my husband receives. The staff is helpful and the communication with them has been very good. If we need anything, all we have to do is ask
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Response from Autumn View Health Care Facility
July 25, 2017Thank you for your feedback! Our staff works hard to keep everyone informed and satisfied.
The therapy was amazing. They really worked with me to help get me strong fast so I was able to come home early. The place was always very clean. I was at Autumn View previously in February and since then, they've made huge improvements in everything,especially the food. They would always respond quickly when I would ask any questions.
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Response from Autumn View Health Care Facility
July 25, 2017Thank you for your honest feedback. We're happy to hear you had successful stays both times you were at Autumn View. It has been our pleasure helping you heal!
See what the neighborhood has to offer and what’s nearby:
Call (716) 648-2450 to reach a resident at Autumn View Health Care Facility.
To reach a resident at Autumn View Health Care Facility call: (716) 648-2450
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.