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They take great care of my mom. Very patient, friendly staff. The atmosphere is welcoming. The food is very good. My mom is making friends. The facility is clean and organized. They have many activities.... Read more
With the classic California ambiance of a Mission-style lodge, Atria Valley View is a vibrant assisted living community nestled in the hills of Walnut Creek, conveniently located near downtown, shopping, banking, and the John Muir Medical Center. Recently redeveloped to create strong indoor-outdoor connections, the community has been heralded for its innovative design. We have earned a LEED Silver certification — the internationally recognized, eco-friendly stamp of approval.
Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in more than 185 locations across 25 states and seven Canadian provinces. We’re the residence of choice for more than 18,000 residents and the workplace of choice for more than 13,000 employees. We create communities where older adults can thrive, know their contributions are valued, and enjoy access to opportunities to make a positive difference in our world.
Our casual yet elegant environment evokes a sense of home the moment you walk through the doors. Relax and chat in front of the stone fireplace, or bask in the sun on the terrace overlooking the rose garden. Atria Valley View also offers a new customized movie theater, fitness center, salon and spa, and...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
48 reviews9.1
Out of 10
5 star
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4 star
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A Place for Mom has scored Atria Valley View with 9.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Atria Valley View has 48 reviews with an average "overall experience" of 4.5 out of 5.
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They take great care of my mom. Very patient, friendly staff. The atmosphere is welcoming. The food is very good. My mom is making friends. The facility is clean and organized. They have many activities.
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From the front desk staff, the restaurant staff, activities coordinators, nurse, med techs and care staff, we could not be happier with the care our Dad receives at Atria Valley View. It is such a clean, warm and inviting space with staff that truly cares about their residents, and it shows. We always receive a warm welcome from staff and feel our Dad is safe and well taken care of when we are not visiting. We are extremely grateful for the Atria Valley View staff who put our minds at ease when it comes to caring for our Dad. I would recommend this ALF over and over again!
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I was amazed how the staff knew my name the first day I came in. It felt like home and being welcome to the community. The staff is always willing to help when I need it. They always have a smile on their face. Everyone enjoys what they are doing from the staff to the residents.
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Having lived here for five years, I am constantly surprised at the hidden charges. The latest, apparently, is the secret word “personal”. Laundry means only sheets and towels. Personal laundry is at least $15.00 a load. . An additional charge of approx a month. I do a lot of my own laundry myself, which can be tiring, because the laundry person loses my laundry or gives me some one else’s. She does not make sure that the machines are empty therebye mixing laundry. It would behoove anyone moving in here to have a lawyer read the small print. On top of this we get an approx 10 percent increase in rent each January but no increase in services. We do not even get housekeeping on a regular basis
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Response from Atria Valley View
March 12, 2024Joyce, your feedback is important to us. I’ve shared your review with the Executive Director, and she is available to speak with you regarding the concerns you shared. I’m also available at CustomerService@AtriaSeniorLiving.com.
Very nice location. Staff are great, go over and above the job. Mom LOVES the exercise class! The food is very bland. I would recommend Atria Valley View to others.
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Overall the experience with Atria Valley View has been great. Our loved one is really enjoying the meals that are prepared as well as the staff members working there. We would recommend this community to other families who may need a place for their loved ones.
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We really liked the staff. We think the facility is run by someone who really cares. I'm not an expert but if someone were to go to The Waterford building at Rossmoor(around the corner), they would experience the difference in the meals. Atria Valley View I would very much so recommend to others.
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Response from Atria Valley View
June 21, 2023We're grateful to have you and your family part of the Atria family. We appreciate your kind compliments and will be sure share with our team.
I moved mom to Atria Valley View so that she could be closer to me. The staff included her in all her favorite activities. It is a very welcoming environment. Best move ever. Mom is 87 and always sees herself as young compared to everyone else. Quite comical...
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The facility itself is really beautiful. The residents and staff are very friendly. The food is excellent. The location is very good. Of all the places I've toured, the residents were the most social, friendly, and happy here. People always talk to me and are friendly when I visit, which I was really struck by, as well as with the creativity of the menu.
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I was working with my younger brother to find a place. We went through quite a process and we did use A Place for Mom. We came up with about 3 to 4 places; we visited all of them and we got a perspective for each place. Bottom line is, we ended up at a place where we should have started. My brother has gone through some health issues and he did not realize he had a diagnosis in his medical record of dementia. So we went through this process and we spent months going through it. We were down there for almost 3 days in the Bay Area looking at these places. We payed his admission for Atria and I had purchased furniture for his apartment. I had it all delivered and the place was essentially ready for him to move in; but then we had trouble trying to get his medical records. The day before he was supposed to move in, his medical team in San Francisco sent his record to Atria. They immediately saw that in the past he had a dementia diagnosis. They called him and myself immediately and said that their policy would not allow them to accept anyone with a (past or present) dementia diagnosis. It was a shock to him, not the policy, but the fact that he had that diagnosis in his medical record. From there, we had to call all of the places to get the furniture removed, returned etc.. They did give me a little bit of a refund after their restocking fees. He's since gone back to his previous place, which wasn't a bad place, but he wanted to go to a community that had a lot more to offer. As far as atria; we met with them and I talked to them several times before we went to visit, I had a sense of the community - as best you can get over the phone. When we met with them they were extremely hospitable, they were really nice to us and they were looking forward to having him come, but it just didn't work out that way. I have nothing but good things to say about Atria. The guy I worked with was exceptional and through all of this we communicated and he went out of his way to be helpful to my brother. He even drove him up to San Francisco to try and get his medical records, which was way beyond his call of duty. From my experience with them, they get high marks. We toured the facility and were able to speak with some of the staff. It's the kind of place that I wouldn't mind living myself. They had a beautiful setting, overlooking the valley and so on. The accommodations were great, not just in terms of the apartments, but the community as well. The overall layout was really really nice too. It just would have been helpful if they emphasized in the beginning the importance of having his medical record. We could have requested his medical record in advance and avoided this whole ordeal.
Our family had an in person tour and all of the staff members were very friendly. It is a little more expensive but the only room available was on the second floor and we thought having her to navigate different floors could be difficult. However, it was a very good first impression.
We chose Atria Valley View because my mom really enjoyed the tour, she really liked the staff and the other residents seemed really happy. This was also a facility that came highly recommend to us. We would definitely recommend them to others looking.
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We would of given this community 5 stars but up until recent they are deciding to raise the rate almost what seems to be triple and our loved one has not even been there a year. The community is very clean, and the staff are friendly but the communication could be better. Our loved one really enjoys the meals and dining service and the activities are starting to come back. However, we are a little upset and confused with the fact the community is having the residents chip in for Christmas gifts for the care givers a certain about a day for the length of time they have been there.
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This community is Beautiful place and has a wonderful setting. they take great care of my loved one and she is very happy there. My loved one who is very particular feels safe and happy there. She feels that the staff listen which is very important.
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I would give high marks to Atria Valley View. They let us tour doing covid so we were able to get a feel for the facility and see a vacant room. It is a great place but this Atria location was a little bit more expensive than the one we moved him into. He is younger and the price goes up 5-10% each year, so we had to budget for the future.
The community is smaller than others which I think is good. It fits our needs and the layout of the community is good for my loved ones. The staff is upbeat, warm, and fun. The community is very nice and well maintained. I would recommend this community to others and already have.
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First place we visited. I liked it, food seemed decent, but did not sample. The cheapest room was very small, and had a roof view which was depressing. Other rooms looked much better (alcove), but you paid for it. My sister did not like the overall vibe, and later we visited the Kensington, which I had to admit was much nicer. In the end, I think you get what you pay for. Both places had graduated care, which is important as time moves on, we all will need more help.
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Beautiful place to live. Reminds me of Yosemite Lodge. The food is wonderful and so is the staff. They are friendly and helpful.
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Really liked this facility and appears to be a good fit. We are keeping this as one of our top locations. A couple of cons is the room available was about as far from the main activities as you can get. With a dog it may be too long a walk multiple times as day. The entrance is good, however you need to pass other buildings that make it seem more like a convalescent area.
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Too high rent increases but nice place. Probably too far from Livermore where my Mom is set up with new health care providers. I liked this place the best so far but it is too expensive and not close to Livermore.
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See what the neighborhood has to offer and what’s nearby:
Atria Valley View offers 2 Bedrooms, 1 Bedroom and Studio. Learn more.
A Place for Mom has scored Atria Valley View 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (925) 937-7300 to reach a resident at Atria Valley View.
To reach a resident at Atria Valley View call: (925) 937-7300
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.