Atria Valley View

From the front desk staff, the restaurant staff, activities coordinators, nurse, med techs and care staff, we could not be happier with the care our Dad receives at Atria Valley View. It is such a clean, warm and inviting space with staff that truly cares about their residents, and it shows. We always receive a warm welcome from staff and feel our Dad is safe and well taken care of when we are not visiting. We are extremely grateful for the Atria Valley View staff who put our minds at ease when it comes to caring for our Dad. I would recommend this ALF over and over again!

I was amazed how the staff knew my name the first day I came in. It felt like home and being welcome to the community. The staff is always willing to help when I need it. They always have a smile on their face. Everyone enjoys what they are doing from the staff to the residents.

Having lived here for five years, I am constantly surprised at the hidden charges. The latest, apparently, is the secret word “personal”. Laundry means only sheets and towels. Personal laundry is at least $15.00 a load. . An additional charge of approx a month. I do a lot of my own laundry myself, which can be tiring, because the laundry person loses my laundry or gives me some one else’s. She does not make sure that the machines are empty therebye mixing laundry. It would behoove anyone moving in here to have a lawyer read the small print. On top of this we get an approx 10 percent increase in rent each January but no increase in services. We do not even get housekeeping on a regular basis

Very nice location. Staff are great, go over and above the job. Mom LOVES the exercise class! The food is very bland. I would recommend Atria Valley View to others.

Overall the experience with Atria Valley View has been great. Our loved one is really enjoying the meals that are prepared as well as the staff members working there. We would recommend this community to other families who may need a place for their loved ones.

We really liked the staff. We think the facility is run by someone who really cares. I'm not an expert but if someone were to go to The Waterford building at Rossmoor(around the corner), they would experience the difference in the meals. Atria Valley View I would very much so recommend to others.

I moved mom to Atria Valley View so that she could be closer to me. The staff included her in all her favorite activities. It is a very welcoming environment. Best move ever. Mom is 87 and always sees herself as young compared to everyone else. Quite comical...

The facility itself is really beautiful. The residents and staff are very friendly. The food is excellent. The location is very good. Of all the places I've toured, the residents were the most social, friendly, and happy here. People always talk to me and are friendly when I visit, which I was really struck by, as well as with the creativity of the menu.

We chose Atria Valley View because my mom really enjoyed the tour, she really liked the staff and the other residents seemed really happy. This was also a facility that came highly recommend to us. We would definitely recommend them to others looking.

We would of given this community 5 stars but up until recent they are deciding to raise the rate almost what seems to be triple and our loved one has not even been there a year. The community is very clean, and the staff are friendly but the communication could be better. Our loved one really enjoys the meals and dining service and the activities are starting to come back. However, we are a little upset and confused with the fact the community is having the residents chip in for Christmas gifts for the care givers a certain about a day for the length of time they have been there.

This community is Beautiful place and has a wonderful setting. they take great care of my loved one and she is very happy there. My loved one who is very particular feels safe and happy there. She feels that the staff listen which is very important.

The community is smaller than others which I think is good. It fits our needs and the layout of the community is good for my loved ones. The staff is upbeat, warm, and fun. The community is very nice and well maintained. I would recommend this community to others and already have.

First place we visited. I liked it, food seemed decent, but did not sample. The cheapest room was very small, and had a roof view which was depressing. Other rooms looked much better (alcove), but you paid for it. My sister did not like the overall vibe, and later we visited the Kensington, which I had to admit was much nicer. In the end, I think you get what you pay for. Both places had graduated care, which is important as time moves on, we all will need more help.

Beautiful place to live. Reminds me of Yosemite Lodge. The food is wonderful and so is the staff. They are friendly and helpful.

Really liked this facility and appears to be a good fit. We are keeping this as one of our top locations. A couple of cons is the room available was about as far from the main activities as you can get. With a dog it may be too long a walk multiple times as day. The entrance is good, however you need to pass other buildings that make it seem more like a convalescent area.

Too high rent increases but nice place. Probably too far from Livermore where my Mom is set up with new health care providers. I liked this place the best so far but it is too expensive and not close to Livermore.

Everything here is eye candy to entice you to live there. Once you pay the $5000 non refundable deposit you will find out that the care giving, food, private room housekeeping and room maintenance are mediocre at best. Billing done a fine job collecting your money however. Shop around carefully before committing to this one.