Arden Courts A ProMedica Memory Care Community in Winter Springs

We greatly appreciated the helpful administration and staff at Arden Courts in Winter Springs. While ours was a temporary stay during the Hurricane, we were treated as one of the family and quickly felt at home there.

Arden Courts was such a gift to our family. My father who recently passed away was a resident there for over three years and we are so grateful for his time there. The staff, caregivers and nurses genuinely cared for him. Everyone took the time to develop a relationship with him and spent time investing in him. They treated him with dignity. If we ever had a question, they were easy to get in touch with and helped us in navigating through the difficulties of caring for a loved one with Alzheimer’s. The facility itself is light and airy with lots of natural sunlight. It’s very clean and the food is delicious. There is also a beautiful garden so residents can enjoy the outside. The programming provides many fun activities for residents to participate in. There are also many activities for families to join in as well. While it is such a heartbreaking decision to place a loved one in memory care, it has given us given us great comfort to know that my father was truly loved and cared for.

The staff at Arden Courts should be teaching all other facilities' staff how to care for residents appropriately, lovingly, and with the best care. I cannot say enough about the beautiful people who work at AC. From the top down, this facility is top notch. My mother's Alzheimers makes her very agitated at times, but at AC they know how to combat it with care and grace, and she perks up much more quickly than ever before. Their activities keep the residents active and their minds and bodies busy in productive and fun ways. The activities team is SPECTACULAR, and their caring shines through in everything they do. All in all, I feel blessed to have found Arden Courts and their wonderful care for my mom.

The staff at Arden Courts Winter Springs are very knowledgeable and friendly. My loved one's room is cleaned regularly. I would recommend the facility. The meals are a good quality. The move in process was as easy as it could be, it's never easy moving a senior. They always communicate with me through emails, phone calls or when I'm there.

I would tell others to really check out a facility ...... Make sure they can take care of your loved one! Does your loved one take many medications? Nurse on duty 24/7? My experience was not good at Arden Court..... but I must say I learned a lot from them!!

My loved one was a resident at this facility. It was a great place, just not the best fit for our needs. I would highly recommend this facility to others.

My loved one is currently a resident at Arden Courts Winter Springs and everything has been great for him at this facility so far. The cleanliness and friendliness are great. The staff, care services, food and value for cost are also great. They were able to help us through a difficult transition into Memory Care and they helped find a solution that worked for everyone involved. I would recommend Arden Courts Winter Springs to others.

It is very expensive but compared to other facilities maybe it's worth it. I'm comfortable leaving [name removed] there. If there was a form for me to fill out I didn't see it. If you can afford it it's the best place. I like the way it's divided into small groups. Clean. No unpleasant odors. Private room. Seemed well-staffed. I liked the physical layout. Smaller groups

The staff is very attentive and friendly at Arden Courts in Winter Springs. They are well trained in dealing with Alzheimer's behaviors. The housekeeping was great and always responsive to unscheduled needs. Excellent communication with the family. Nurses would often seek me out to give updates when I visited. The Director is personally involved in day-to-day operations and sets a positive tone for everyone. The food was excellent and menu was adjusted to individual needs. The activities staff was amazing and always put a smile on my wife's face. Well run facility. Perfect layout for Memory Care.

I moved my father to Arden Courts from another facility. I absolutely love the people there- they are like family. The activities are just superb. The staff makes sure they keep the residents minds and bodies as active as they can individually be . They offer religious classes to all beliefs. Each holiday is celebrated to the fullest. Everyone is treated with respect and love. I truly feel like I found a gem for my dad.

My wife has been @ this facility for over two years. The staff, starting with the Director are all very caring & kind to the residents. This is NOT just a job for these people. [name removed] the Director of Activities is outstanding. She is a real "sparkplug" & her staff are also very good with the residents. I have attended activities sessions & observed the joy of the residents.

We had to find a place for my Mom last April. It was a very difficult time for our family. [name removed] was such a big help in making the transition as smooth as possible. I can’t say it was an easy process emotionally but I know we made the right decision. [name removed] is the activities coordinator. She has been a blessing to our family and helped my Mom get settled by keeping her involved with all of the activities she coordinates for the residents. Highly recommend

Arden Court Activities is awesome. My wife has been there for 3 years now and she still participates to the best of her ability in all of the fun things to do. [name removed] and her staff do a "great" job 7 days a week. My wife likes to dance and they always make sure that she is able to do so. It's a great place. Thanks

The staff at Arden Courts really care about their residents and are well trained.

We are very happy with Arden Courts. The environment is smaller and cozier and easy to navigate. My mom says she really likes the food here. The staff is very friendly and helpful and they really care about their residents. They seem to be very well trained as well. They do offer shared and private rooms, my mom has a private room and they are on the smaller side which we preferred. I would recommend to others looking for memory care for their loved ones. I would tell others to know that fees do increase every January by about 10%, so keep that in mind when looking.

The cleanliness and the warmth of this facility stood out to us. It was like a timeshare resort to feel at ease. I like that it was dementia specialized focusing on independence with safety. The staff was friendly and engaging. They had an activities director and she had lots of activities. Cleanliness was very good. I would definitely recommend them to family and friends.

Extremely disappointed in the care of my loved one and personal cleanliness. I would not recommend Arden Courts of Winter Springs to others looking into this facility. My loved one received inadequate care and there is a low staff to resident ratio.

We chose Arden Courts because it was the cleanest out of the ones we toured, when we went here, the lady who walked us around could answer any question we asked and she was very knowledgeable about the facility as well as the process, so it gave us the best feeling. They were great with communication, they kept us up to date with newsletters and we did zoom calls. I would just tell others that they do not have a hoigher lift which is ultimately why my dad had to end up moving. But overall I would absolutely recommend to others looking.

It has huge blessing for our family. They are caring, and updates me often on my loved one. My loved one is happy here. The staff know what my dad enjoys doing and keeps him active with these activities. It is a short commute to see my dad. The food is healthy.