Arbor Terrace Teaneck

So far the experience has been great. My mom is loving her apartment. The staff has been super friendly and caring always trying to help in any way they can for my mom. The dining experience has been interesting food has been good, service has been mixed. But they have made some changes to leadership and promised improvements in that area. My mom was reluctant after 45 plus years owning her own home and being by herself. But she has made so many friends already and is enjoying the activities and fitness classes. I would recommend this facility for sure.

I would recommend Arbor Terrace. While others may have a different preference. One of the top things on my "preference list" was a minimum of traffic & pollution and a sense of tranquility, which Arbor fulfills. To be perfectly honest, the 1 thing that have been of concern for me is a security issue e.g. access to each tenant's room, I think that the internal controls in that area needs to be tightened. The Front desk should have a written log each time that a worker, etc. needs a key for a specific room and that worker should sign when taking and returning the key/fob. (If 1 Fob fits all, the rooms being visited should be identified. Additionally the tenant should be told beforehand unless they have waived that right or there is an emergency ( i.e. sick tenant, fire, flooding, etc.)

Biggest problem is that there are not enough staff. Second problem is the rigidity of dining arrangements. Everyone must have an assigned table and an assigned time for eating. Breakfast and dinner are provided but I don't eat breakfast and I still do not have a permanent dinner table after 3 months. They cannot provide a table at my preferred time of 5:45 and want me to eat at 6:30 which is too late. Third problem is that the quality of the food is quite variable. The facility is not helpful for people who cannot eat dairy products.

The team was very welcoming to my grandfather and family from the very first time we toured Arbor Terrace. Every time I walk in to visit I am greeted warmly and any questions I have are answered quickly. I feel that the residents are genuinely cared for and respected by all the staff. The apartments are spacious and clean, as well as the entire building. We are very happy with our decision to make The Arbor Terrace my grandfather’s new home.

Things to know about Arbor Terrace: Yearly $ raise in rent. Director doesn't have our best interests in mind- only Corporates. Sales out and out lies. Ask very specific questions and follow up questions. Confirm answers in an email. There is no help here if you are compromised health wise except being driven to medical appointments within a 8 mile radius. Meals need to be better quality Less starch More healthy substitutes. Find a way to keep food hot before serving. They are cutting more and more healthy side or condiment items. Skim milk, margarine, fruit yogurt....things like that. Today was low calorie cream cheese....

It's a wonderful community-- friendly residents, caring, competent workers, uplifting atmosphere. The location was perfect for us.

I would definitely recommend Arbor. The staff are exceptionally friendly and helpful. The meals are good quality, but as with any other facility it is difficult to please every taste. Housekeeping is okay. I am used to more in depth cleaning, but they do exactly what is promised and that is fine. Move in was good with a proviso that not everything is put where you want it - but it would be silly to complain when I didn't have to pack boxes or unpack most of what we brought. We have only been here 2 weeks, have not done much of the activities and didn't sign up for family notifications. The apartments are special in terms of their space. They get a 5+.

Arbor Terrace has the best staff, great amenities and good food. I have been a resident for three years and are pleased with the community. Teaneck is a nice area with lots of shops and the community overlooks a nature preserve.

My loved one was previously a resident at Arbor Terrace Teaneck and everything about this facility and her experience was great! Everyone was excellent! The cleanliness and friendliness were great. The staff, meals and activities were also great. I would 1000% recommend Arbor Terrace Teaneck to family and friends!

We picked this community, because of the location, friendly staff and residents, and beautiful facilities. I would recommend it highly. They have everything you could want--book clubs, Happy Hour, exercises, Movies, Trips, and etc.

I have lived at Arbor Terrace for almost four years, and have loved every moment of my stress free life here! The apartments are unusually bright and beautiful, with a variety of floor plans. There are a number of activities for mind and body, such as: daily exercise programs, lectures, crafts and art projects, daily movies, a book group, plus musical entertainment and special seasonal celebrations. An Arbor transportaion takes us to medical appointments and an Arbor bus provides transportation to plays, art museums, symphony concerts and many other outside places of interest, so that life is never dull. The staff is exceedingly friendly, helpful, and accomodating, adding to the worry free life at Arbor that I would not trade for any other!

I think the director should care more about those here and not just sales. Almost everyone is medically compromised and I am not. They lied about that. Programs offered in the building are not challenging enough. Everything is done for the least mentally healthy people. I am obviously not happy about choice, but I don't know if other places I looked would be any better.

Out of everything I seen they are superior to everything. It was truly a godsend and they were relatively cheaper than everyone else. I have recommended this community to many people already for their loved ones. This community is clean and in a beautiful area, there is wildlife, the food is good, the staff care is amazing and they have done things above and beyond for my loved one. She has made so many new friends and her focus is not on herself anymore and now on the community and it has been a great thing for her. They deliver food to her apartment when the weather is bad or Covid.

The apartment is very pleasant and comfortable at this community. The outside surroundings are lovely. The community is located near a creek with a lot of trees. The core program is good but maybe the staff could be a little more professional.

Arbor Terrace is a beautiful community, and overall the staff are nice people we really do like them. One thing that is very nice about this location is there is a beautiful nature preserve across the street that is very accessible to the residents.

The community is very clean, and the staff is very cooperative with any questions or problems you may have. I would recommend this community to others

It's a very well run facility and they have had a good covid plan. They are professional and attentive and extremely friendly. I would recommend this community to others