Apple Creek Place

They said they had Activities, but they didn't. The food was edible, but nothing exceptional. Housekeeping was non existent, I cleaned the room myself. Communication was good. I have since taken her OUT of there and placed her somewhere else. Unless the staff has drastically changed, I would NOT recommend this place.

There are staffing issues there. My dad has recently passed away, and I have tried calling the director left messages and she hasn't called back. I have heard nothing from them. My family and I have cleaned out his room. I wouldn't recommend apple creek to anyone until they get the staffing issues resolved.

I would say they are terribly understaffed. Care services promised may not actually happen such as physical therapy. The staff is doing the best they can under the circumstances. Meals were made by CNAs with no meal prep training. My mom one night received one slice of frozen pizza with squash. I would suggest checking out state run facilities that are audited monthly. We grossly overpaid for what she received. The facility itself is very nice and inviting.

I have lived here for one year and it has been hell The food is awful, staff rude. Nothing gets cleaned ,there are bugs and I have to help everyone. I had to empty a residents dirty diaper pail for her. They constantly screw up my medications. Management is rude,dismissive and gaslight me. I am looking to get out but moving is a big job. Worst year of my life. I absolutely hate it here

We picked this community, because of the size, cleanliness, and location. The Marketing Director was amazing. I really loved it. The Activiites Director is amazing but also drives the van, cooks and the activiites are limited because they seem to be short staffed. They need improvement with the food and activites. Overall, they are very nice people, and it's a nice place.

We have been really disappointed with our experience, we do understand they are understaffed but our loved one waits so long when they need assistance and there as been multiple times where the staff forgot to bring them a meal.

I absolutely adore the staff at Apple Creek! I wish I could place more of my members there but they are private pay. They have a truly GREAT facility and they treat members like family. I could not have asked for better?? Those staff have been a true blessing

The overall staff and conditions are very good I'm comfortable with my mother being there. The chief complaint that my mother has is that the food isn't very good and for $[removed] you would expect better. It is recently under New Management and there are still getting everything kind of together the facility itself is very nice and comfortable and Mom does feel at home and beginning to make friends. The staff is kind, facility is well put together and the room is comfortable. Mom is pretty happy she got a room that has like a living room in the night separate bedroom so it feels more like a apartment there's a community room with a fireplace that's very nice an area to play cards or both puzzles a nice outdoor patio the only negative she really talks about is the food. But to that I spoke to them and if she wanted something special she could even get like TV dinners right there and write her name on them and then they would make them for her so that is a plus.

This facility has recently been purchased by new owners and many changes are in the works. They are moving to all dementia care. We have some familiarity with this facility since our father lived here.