Americana Seniors of Davison

My loved one has dementia. They have no business taking on that level of need because no one was willing to take the time to know or care for her needs. She is not capable of asking for help. No one was concerned enough to find out what she needed. When I asked them to give her fluids all day NO ONE bothered. I left bone broth and water in the refrigerator in her room and asked them to have her drink them. When I would go in (2 times every day) nothing had been moved from the refrigerator. When I would ask why no one knew anything.

Nice, small apartments available with warm, kind and attentive staff. Only wish there were more offsite activities available for residents. Movies, bingo, church, local farmers markets and visits to local businesses would be nice outings.

If I could give this place 0 stars I would. I would like to start with is the building is absolutely horrible, there’s mold growing in the building specifically in room #4 that was being used as a storage room, the carpet is disgusting, there’s one resident who’s flooded her room MULTIPLE times and it has leaked into the hallways and they have yet to replace it. There is 2 laundry rooms with 2 washers and dryers each but they both only have 1 washer and dryer in each there’s been countless times we’ve requested for them to be fixed and nothing happens. Management is too worried about making the building look decent but that’s like putting lipstick on a dumpster. The beginning of this year the heat went out and was out for almost a month, in the summer time the air doesn’t work so everyone’s miserable and it’s hard to work. When it rains too hard the dining room floods like the building is sinking in the back, the residents pay so much money to live there and the care is half [profanity removed]

Every single person who works there has been very helpful and nice. They treat not only my father but everyone with politeness and respect. They are so kind to the residents. There are two room sizes. My dad's room is one of the larger ones, with room for his recliner chair. All the rooms come with built in bathrooms and kitchen areas with microwaves and small refrigerators. This place is also special because they allow pets! My dad's cat lives there with him! It's definitely more like a small apartment than a nursing home! There is a hairdresser that comes in and some ladies who do crafts with the residents. There are also special activities and a calendar of events printed weekly.

Communication is excellent, as is the friendly and helpful staff. Unfortunately, they were taken over by a new company which immediately raised the price exactly the amount of social security raise, 8.7%. I found that insulting, as it was so obvious!

Lovely, intimate cozy place! They had a great option of two rooms that made a suite. Liked the friendly staff and many inviting areas for activities.

Since moving in, the facility was sold to another business. I had my concerns but the new team was glad to speak to me on the phone. During this time, they are very proactive with updates on Covid and protocols. My aunt loves the activities, the staff, and the food

I could not have done it with her helpful knowledge of seniors. Continuing to be there, to listen and understand my situation was a life saver. It took me 6 months, but it was the right thing to do. Thank you, [name removed]

very impressed. plan on applying

The care givers and the care received was very good! All my needs were tended to sufficiently and in a timely manor. The employees seem happy in their work. The facility was kept very clean and organized. I think the meals could have been a little better.

I toured this community, but I wanted somewhere close to my home. The staff were helpful and answered my questions on the care that is given to this nice community. I highly suggest that families tour this community for care for a loved one

This is a excellent community. I like knowing that she likes the staff who are taking great care of her. The comunity is very clean and she likes the outdoor areas. The meals are outstanding and she likes the variety of healthy meals. The activities are offer for her to participate with the other residents.

Brookdale is clean and friendly. They have a really good staff that is patient and kind. Their monthly coat is higher then similar facilities, but they have a good location for us.

With an average monthly rate exceeding $3000 we cannot consider this facility

will not accept dual diagnosis - signed all paperwork, paid and rejected after assessment by rn

I think they do a wonderful job at Brookdale Davison! Our loved one has only been here a short time, but every time I've visited I have been impressed with what I see! The facility itself is beautiful and well kept, and always smells clean and fresh. The staff is friendly and caring, and they take good care of the residents. The whole place just has a very comfortable, home-like atmopshere.

Although my family and I loved the community itself we did not like the location of it at all. Its just a little to far to have my parents there and us away from them. If this dosent apply to you I would say go for it.

This is a nice place for seniors. We loved everything about it, except one. The cost for my mother changed several times before she even moved it. It was difficult to get a breakdown of what Brookdale charges for each item. If they were more open about the charges, this would be a perfect place. Charges keep popping up on my mom's monthly bill, and we have to keep asking to have them removed. The original cost we were given suddenly went up over $800 a month. The office said they "may" take them off later-after she moves in. I am looking for another place for mom. If Brookdale was more open about the financial costs, we would definitely keep mom there.