Aldea Green

We chose Aldea Green because of the affordability and the facility itself was very nice, it did not seem cold it felt more warm and friendly and everyone embraced us when we walked in. The room sizes here are adequate compared to some others that we looked into. I ate here for holidays and the food was very good, they are chef prepared meals. The chef will even come out to a new resident and ask if they have any dietary restrictions or needs. Our loved one has been very happy here and we would recommend it.

They make a lot of promises to take care of your family. It was less than 30 days after moving my father into the facility, when we realized that he needed to be moved elsewhere. They don't care about their residents in the least bit. It seems like every employee there hates their job and the residents are nothing but a bother to them. I was scared this is what all assisted living facilities where going to be like, but as soon as I moved him I realized how horrible the staff at Aldea Green were. I've spoken to two other families that have had horrible experiences with them and my father has met at least three other residents where he lives now that had a bad taste in their mouth from Aldea Green and that was their main reason for living in the new facility where my father now resides. If your family member is capable of fighting back and protecting themselves and basically being able to live independently, then it may be worth the value. But what I saw of the residents at Aldea, they don't seem very happy to be there and it has the appearance of a place you go to die. No quality of life whatsoever. I would never recommend this place, not even if it was free.

This place is only good if your parent(s) are very independent and require no staff assistance. The staff are caring enough but they are never around to do their jobs: showering/bathing assistance, dressing assistance, toileting, etc., and we paid for all these services in addition to the rent which went up every year. When Emeritus sold to Brookdale the quality of the institution fell sharply and quickly. Its appeal is the size of the rooms and cost but trust me when I say it is worth it to pay more and actually get the services for your loved one. My parents would go weeks without showers if I did not assist them and the same with laundry and housekeeping. The facility is dirty and smells horrible...beware.

I really enjoyed touring Brookdale Brandon. I had the opportunity to meet and speak with several residents during the tour and they seem very happy living there. There is a very cheerful feeling throughout the facility. [Removed] was thorough and answered all my questions.

I had a lot of tours and this community was not a good fit for my mom. This community was too big and we needed something much smaller. The representative I met with was upfront and they gave me a pretty good tour of the community.

My wife & I were able to briefly tour the Brookdale Assisted Living facility. We think it may be a good fit for my dad. We will like to do it again, this time with my 89 year old dad, [Removed] . Hopefully, he will agree that it will be suitable for him.

I have no complaints about the tour I had taken of this community. The staff were very friendly and made sure to provide lots of great information to my loved one and I.They had a nice floor plan with wide hallways as well as spacious common areas. It was just not the right location in the end decision.

Mom is very happy at Brookdale. She has already gained a network of new friends and is as involved as she wants to be. She enjoys the weekly trips on their bus away from the center to do shopping or eating. It is such a relief to be able to go out of town for a week at a time and not have to worry about her. We know she's getting the best care possible. She really likes the staff and seems to like the food. The community is clean and well maintained. I would recommend this community.

When I toured the Brookdale, it was shaped like an octagon, I knew that it would be very difficult to for my father to walk around. Just when I was on the tour, I was having a hard time getting out of the way and walking around the place, it would not be a good fit.

Before the tour began, we were impressed by the level of socialization between the residents at Brookdale Brandon. We noticed that staff members greeted the residents by name and were concerned with their needs. Our tour was led by [Removed]. who was friendly and easy to communicate with. [Removed] was able to answer all of our questions as well as show us a few apts that were more that sufficient for my elderly father. Over all Brookdale is on the top of our list. However, my father's health has taken a turn for the worse so we are unsure about future placement for him.

Things are going well for my father at the Brookdale Brandon so far. The place is clean and maintained well. The meals are very good, I have tried it myself. He is joining activities and continuing to adjust to the community.

My dad is here and doing well, he is getting use to the community little by little. The staff are very nice and helpful. They remember some of his likes and once brought his meal to his room and made a sandwich of his choice. Activities are plentiful and they do reminder for residents who signed up. I only wish they could help my dad remember to sign up for the activities. Linda is more available when I need to contact a staff.

We toured this community while looking into care options for a loved one. Although we didn't end up moving our loved one here, this would have been the place we chose! It's a nice looking community, and the staff all seem very friendly and caring. I also really liked how busy their activity schedule looked! I would recommend it, if you're looking into care options in the area!

My mother has made the transition to this community very well. The community is very well maintained, everything is nice and clean. My interaction with the staff has been very pleasant. There are activities for her to participate in when she is ready. The food is nice, she likes the meals. I know she is in good hands, and being cared for very well. I would recommend this community.

My Grandfather is living here now. It's a great place and all the staff are very nice. Carl, the maintenance guy, spoke with my Grandfather for awhile and made him feel at ease.

My mother has lived here since July and our experience has not been that great. There has been more than one issue with medical and medicine management, which is an additional charge, since she's been there. The disconnect with administration and family is also an issue. Overall truly not pleased and that is unfortunate because the location is ideal. Hopefully these issues can be resolved so that she can remain a resident. She seems to like the hands on caregivers well so that is not an issue and the meals are also good as are in house activities but those are critical issues as are medical management and healthcare. Facility fairly well kept and her first unit was immaculate second unit not so much. Overall experience would be rated as unsatisfactory in the areas mentioned.

This is a horrible place. Do not put any of your loved ones here and don't believe the commercials they are running about how they treat residents as family. It is so untrue. I can stress enough how terrible this place is. [removed] Call the Florida Ombudsman office to verify this information. My mother was left in bed for the first 18 days and not bathed despite our numerous calls and visits. She is a vegetarian and they tried to force feed her a hamburger, telling her it was a veggie burger. The staff picked her up by the waistband of her pants instead of assisting her in getting in and out bed. The staff is unfriendly and argue constantly with each other about who does the most work. Pendants are not answered timely. My mother called me numerous times to call the facility because it had been over 20 minutes with no response. The staff never arrived in time to get her to the potty, [removed] At the tour, the executives on site [removed] about the level of care my mother would receive. She is recovering from a stroke. The month she spent a Brookdale Brandon set her back [removed]. I had to put her back in a rehab facility as private pay which was about $[removed] per month to build her strength back up. The worst staff member I had interaction with was [removed], the Director of Nursing, [removed]. I never understood why she [removed] so much - it was strange the things she said. [removed] This place is not the place for a loved one.

We toured this community while looking into senior care options for a loved one. Brookdale Brandon seemed like a very nice place! The community was well kept, and everyone we interacted with seemed happy and polite.

Overall my loved one seems to be enjoying himself here. The staff are friendly, and the facility itself is well kept and clean. Really the only complaint I have heard is that he says the food could be better!

Overall I think they've done a good job at Emeritus at Brandon. It's a nice looking, clean community, and everyone here seems to be very friendly. There are a few ways I think they could improve, however. First, I wish they would have a bit more variety in their activities, and I would like it if they did more outings. Second would be the food. The food itself is actually quite good, it is high quality and presented well. The issue is that sometimes it comes out cold, probably just due to the logistics of serving so many people. But overall I've been happy here, and I would recommend it to others.