Aldea Green

The facility at Aldea Green is good and the staff are very attentive. Many of them have been there for years and they like their job. They are kind and caring to the residents. I like that they asked questions and met with my mom to make sure that she was comfortable and understood what was happening as she transitioned to this new facility after being in her own home. I’m so grateful for this community.

I give ALDEA GREEN five stars across-the-board. The staff, everyone is super friendly. They communicate very well, my mom is super happy. We are also happy with her there. I cannot express enough how great this place is. The facility and staff are very welcoming, super nice and they communicate with you. The head nurse gave me her personal cell phone number so I can reach her directly if I ever have any questions regarding my mom. I'm just so happy that we found a place like this and would highly recommend.

[name removed] in sales did a great job. She was very pleasant and helped us get my mom in quickly. Now that she's all moved in, my mom seems very happy - and that makes me happy. They're a little short-staffed, but the staff who are there are good. She tells me the food is very good. She 's happy with the activities - things like crafts, bingo, dominos, and events they hold for the residents. Our only comment would be it smells like urine sometimes, but that could just be a challenge that comes along with senior living. Overall she's very happy happy there.

They did well with the family. They need to improve on communicaton. We picked this community because, it was close to family.

This has been a great experience with the community for the family and our loved one., The staff seem nice and competent. The communication with the staff has been good overall. There are three meals a day served to the residents, and the residents have choices to choose from. Some of the activities available include: garden walks, field trips, and more for the residents to participate in if they choose to. The activities are included in the monthly rate. Some of the care types include, bathing, housekeeping, medication management, and more for our loved one.

You always here a lot of bad things with assisted living. I was very impressed with the staff and taking care of each individual resident. You could tell they really care at Aldea Green for each and every person there. Very nice place!

The staff members at Aldea Green have been super friendly and based on the overall experience we have had so far we would recommend this community to other families. We have not eaten a meal there ourselves but from what our loved one says they seem to be good. Our loved one does not participate in the activities, but from what we can tell the actvities seem great.

Make sure (up front) that you set and know the expectations & know the basic costs. There are different levels of care; what does each level of car entail and is the individual actually receiving that level of care? For example: level 2 or B - are you really getting that service for the additional cost per month? When inquired, we found out the answer was "no" - so I had to have my loved one reassessed and now we are just getting the basic level of care. I like the location, it's convenient for me. As far as improvements, they should check in on the residents on some kind of a regular basis. My loved one has made a lot of improvements since they've been there with their physical therapy. I did think that there would be a doctor on duty or accessible. There was a time where my loved one thought they had an infection and we had to go outside of the community to receive treatment & tests. I thought that service would be available - whether for a fee or not. I figured there would be an on-site doctor, RN, or consult. If that is available, my loved one did inquire and it seemed like there was no help, so we had to go a different route. Overall I would recommend Aldea Green to other people and I actually already have.

Do not waste you time and monies with this place its awful, dangerous/unsafe with no staffing around and they keep everyone dirty/wet with their own urine. The staff are horrible, they don't care and are only there for a paycheck. They seem cheaper but you get what you pay for, stay away!!!!!

I am very pleased with the experience of Aldea Green. The friendliness, cleanliness, and the responsiveness all stand out to me. The staff are quick to get back to me with answers to any of my questions I may have and I have no complaints about the community.

It is a great place and we are very happy with our experience.

Our loved one there is very satisfied with the community. The feedback we have heard about the food is that he loves it and the meals are delicious. Since everyone has been vaccinated they are able to have a lot of activities which he is satisfied with. He is also satisfied with the value.

The only thing consistent about this facility is taking your money. There is no daily well check for residents. Our loved one was sick in their room and didn't go to the dining room for two days and no one noticed. The hot water is consistently out, the facility is dirty and we had to purchase a vacuum for our resident because she was told their vacuums were all broken. She puts her trash outside her room and it's not picked up for days. They expect her to get down on her hands and knees to defrost/clean her refrigerator. They leave residents with dementia screaming for hours, upsetting other residents. The director is lazy and inept.

Old derelict building. Loud annoying music through hallways, either rap or Elvis all day over and over. Half time food has to be thrown in garbage. Change your own bed. No regular cleanings of restroom. No activities. Clients wait around for hours for scheduled activities. Carpeting is black and filthy. On holidays staff has own parties and closes windows off so residents don’t see. Terrible inappropriate holiday decorations, sculls and spiders for Halloween, grinches for Christmas. Personal items disappear from rooms. Currently one resident has barking dog across from dining room barking at everyone non stop. Pay lots extra for bathing help, med distribution etc. no transportation. Verbal abuse to residents. Loud Spanish speaking workers in cafeteria, not peaceful or enjoyable. Inappropriate touching by cafeteria workers with residents during Covid and serving food. Don’t send a loved one here.