65 Assisted Living Facilities near Mansfield, NY. Page 2

Brompton Heights does a good job at working with you to make sure your loved one has the best care possible. They are compassionate, and skilled at different levels of care for the residents. The meals are decent for my loved one. Ice cream socials, outside entertainment, book readings, celebrations and more are some of the activities available for the residents to choose from.

Small community (52 beds)which makes it nicer for a resident to assimilate into the community as well as navigate the property. Memory care facility only so the staff is well trained on how to care for memory care residents They do a great job of coordinating activities for the residents so they keep busy.

We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.