37 Assisted Living Facilities near Incline Village, NV. Page 2

The staff team here has been great and I have no complaints. During the process of them reassessing my love one they have been very communicative and supportive. They do provide activities for residents to participate in to stimulate and engage themselves. My love on has home care people coming doing her physically therapy from a different company. As far as Brookdale goes, hey certainly offer all of that. They really are a great facility and I’m very impressed. Even if little issues come up they call us right away and they let us know what’s going on. I absolutely recommend this location.

In January I found out I would need to move my mother from Assisted Living in California to Carson City where I live. I toured several Assisted Living facilities and felt the best about what I saw and heard at The Lodge. [Name removed] was wonderful and spent time with me touring the facility and going over everything that was available at The Lodge. [Name removed] invited my husband and me to attend a supper event they had in the dinning room before we had signed up for a room. This dinning room can't be beat! On the third floor with beautiful views of the western mountains out every window. Once we met the Executive Director, [name removed] we were sold. [Name removed] is a very hands on Director and a caring person. My mother is now fully moved in and extremely happy with her new room and the care she is getting. She is enjoying the activities that are offered and loves her view from her table in the dining room. I would recommend The Lodge to anyone who is looking for a caring, clean, well run Assisted Living facility.

Management is 100% understanding of everything. They were very interested in why were were moving from another community and what my loved one's needs were. The staff are caring. They constantly check in. Their scheduling is phenomenal. They rely on emergency bracelets as opposed to calls to the front desk, and that took a lot of patience on their end in training my loved one in how to utilize that system. But they did so with caring, kindness, and empathy, which was great to see. Her apartment is nice, and she says the food is great. The staff come up to escort her to meals and make sure she knows the way to the dining room. She sits and talks with people at meals and already has made some friends. I think management plays a pivotal role in assimilation as people leave independent living and move into assisted living. It's an entirely new lifestyle they have to get used to, and I felt very confident in leaving my loved one there with them.