10 Best Memory Care Facilities in Rock Island, TN. Page 3

We chose Harmony because of the convenient location of the facility, the level of information of interest from the staff members. The room sizes here are generous compared to others that we looked into. I do think they could improve on the food, some of it is not suited for the residents. Housekeeping in residents rooms has not been consistent. Memory care does seem to be struggling with staffing and getting and keeping experienced CNAs. All of the staff members we have met are kind and caring. Overall I would recommend them to others who are looking.

I was extremely pleased with Ascension. The establishment, as well as the patients, were always very clean. I never detected any smells or odors -- and I have a keen sense of smell! They were communicative, helpful, and caring from my first visit until my Mom's death. My mom suffered from dementia, and was in the memory care unit. The staff was awesome, and during her stay there, the patient/staff ratio was such that, in my opinion, she received top notch care. Even though Covid was on the decline while she was there, I had to call ahead to schedule visitation, but was never denied, and I could call anytime during the day or night to check on her. I visited a couple of other places before deciding on Ascension, and they all paled miserably in comparison to Ascension. It was just the place I was looking for, and I would highly recommend it. Ascension was exactly what I was looking for.

The staff members here get 10 stars, they are all incredible. The nurses and nurses assistants go way above and beyond their normal duties, we are so appreciative. When our loved one goes to activities we always get pictures so we can see what she has been doing.