10 Best Memory Care Facilities in Martinsburg, NE. Page 2

The staff was very caring, and kept us well up to date on our Mom. They were very caring and accommodating while our Mother was on hospice as well. I would recommend Kinship Pointe Wayne to other families looking.

We needed a place for my dad on short notice and Floyd Place was helpful in expediting that process. Although COVID-19 is an issue for everyone at this point, the staff are all taking proper precautions with all residents and finding ways, within the CDC rulings, to have the family visit. The staff at Floyd Place are extremely friendly and supportive of both the residents and their families. We, the family, are informed about events, new CDC protocols, and so forth. My dad calls me every night to report how his day went and he starts by reporting the pleasant manner of the staff, especially [names removed] and the quality nursing staff. He then describes his interactions with his cohorts at the Floyd Place, which is highly beneficial to have people you can relate to that are close to your own age. He is a military veteran and there are others with this same experience so they can share stories. He then proceeds to tell me what he had for breakfast, lunch, and dinner and what he chose on the menu for the next day. He loves having these food choices and tells me the chef cooks delicious meals! Thank you to the staff at Floyd Place for offering a special place for my dad.

Heritage works with you on all levels of care. We have had my Mother and Father-in-law,, my Mother and my sister-in-law at Northern Hills and received all levels of care. They’re are good about keeping residence here for good instead of sending them off to a nursing home. At times, they seem shorthanded as all places have been but work quickly to remedy that as well as any issues that we have had. The food I would say is second to none. I am surprised by their food choices and quality. Activities are exceptional as well. I give them a 4.5 out of 5 and I am tough on my grading.