My mom passed away at the end of June- I have only positive things to say about The Highlands and their staff. Overall the facilities were great and the staff were very caring to my mom and to my family in...
We moved out dad to Birchwoods over a year ago, and the staff have been so wonderful and caring. He has some aging challenges and Birchwoods has been very accommodating. Great variety of activities forall...
After my Wife’s diagnosis of dementia and her level of care increased, I began researching assisted living options. After meeting with staff, I was convinced that Birch Bay’s Safe Harbor Memory Care program...
What I like the most about the 75 State Street community is the clear communication between administrators and staff regarding policies. All alerts or policy changes that I am appraised of go to my son and...
We moved out dad to Birchwoods over a year ago, and the staff have been so wonderful and caring. He has some aging challenges and Birchwoods has been very accommodating. Great variety of activities forall...
I really like Park Danforth and my loved one likes it as well. We picked this community, because my father was here previously and had a great experience. It's a safe place for a loved one that I am...
The Harbor Chase of South Portland is very knowledgeable about residents with dementia and how to handle them. They walk you through the process and explain how it works. The housekeeping and laundry are...
The care staff is wonderful there. I really like the employees. It's the policy surrounding accurate personal care needs/assessments, follow up communication and what is being charged for services that are...
The staff are all lovely and very friendly and supportive to my mom and to the family. They are approachable and quick to respond to needs or requests. My mom's room is always clean and her laundry is done...
The staff are all lovely and very friendly and supportive to my mom and to the family. They are approachable and quick to respond to needs or requests. My mom's room is always clean and her laundry is done...
Any issues that I had were addressed immediately. The room was always clean and laundry done promptly. I found the evening meals bland, sometimes served late; leaving sandwiches dry and hot meals cold. I...
The care staff is wonderful there. I really like the employees. It's the policy surrounding accurate personal care needs/assessments, follow up communication and what is being charged for services that are...
The overall experience is excellent considering the grief and situation of my brother. I'm not there but I get reports that it's very clean and when he urinated in his chair they asked my permission to throw...
Every staff member at Bay Square is fully engaged and always willing to lend a hand in any situation. They are kind, thoughtful, and patient at all times. Most importantly, from the leadership staff to the...
The activities are a little limited due to the covid restrictions but we do think the value for cost is fair. We would recommend this community to others.
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