67 Senior Apartments near Slippery Rock University, PA. Page 2

At the beginning ever was good. The staff is wonderful and very helpful. But at one point there was a plumbing problem in our room. The toilet would not flush. Every time I address the problem with the Director, she said they're working on it. They're having issues with plumbers. It took three weeks to get that toilet fixed. My brother-in-law was flushing it with a bucket. That's unacceptable. then one of their other facilities flooded and they brought in 25 more people with their own staff, and we ran into problems because there were more people than staff members and the original people that were in there were not getting the care they needed. They were being second to the new people that came in. Unfortunately, my sister-in-law passed away in the facility, which was no one's fault. But the night before her funeral, my brother-in-law's wallet was stolen. We filed a police report, but nothing came of it. So in all honesty, if they go back to the original staff and everything they had prior to all those extra people I'm sure they would be fine. We got our moneys worth, but I would definitely shop around.

My father spent the last 2 years of his life at Abode Care of Monroeville. The administration & care takers were very attentive to my father's needs. The staff always commented on how much they "loved" caring for him. He was very fond of them as well. Any requests that I had for my father were met without delay or complaint. Everyone was willing to do whatever I asked for my father. Some of the staff would even leave the facility to go to the store or the pharmacy to pick up a snack or medications for him if I couldn't get there in a timely fashion. The facility was always clean & tidy. There was never an odor of the typical "personal care home." When my father seemed to be nearing the end, the staff of Abode recommended Monarch Hospice. It was the best decision that I ever made. Abode staff & Monarch Hospice worked together to make the last days of my father's life a very comfortable & dignified one. Thank you to all of the Abode administration & staff for making my father fee