Virtue Senior Living LLC

My father has recently made the move into this community and so far we are pleased with how things are going for him. The staff are kind and I am comfortable with the care he has been receiving. The property is always clean and nicely maintained for all of the residents. I am impressed at how well he is eating and how much he is loving the meals the chef serves. Overall it has been a great fit and we are very pleased.

I have no complaints about how things are going for my loved one at this community. The staff have all been very helpful and made sure to accommodate my loved ones needs as best as they can. They are very good in stressful situations and I am very impressed with the management team. Overall very pleased with this place and I would highly recommend it to anyone.

My tour of this facility was a pretty decent one. Everyone was kind and courteous. The community appeared to be nice and well maintained. The staff I met was friendly. They were very kind to me, and my tour went tour.

I toured this senior living community first 4 years ago for my Mother in law..Not a good fit for her.. In the mean time we started looking for my mom, It is a perfect fit as she has some loss of memory, she is in a room that she can see people passing and she enjoys that.. Staff is very nice..

The pharmacist is on staff several times per week and with properly signed consents is able to provide information for concerned family members. The staff are caring and secure the facility for their guests. Outings are provided on a weekly basis and fun mental games stimulate social times within the Manor.

My sister-in-law is a resident at Hampton Manor, Belleview. She is in memory care, The staff and nurses have been wonderful with her. She is very well cared for and in good health. Through all the hard times, the facility and staff have helped the family

We have now placed my stepmother in Hampton Manor 24th Road, in Ocala Florida. They are still undergoing positive changes in the care of Altzheimers patients. I'm very happy that they provide care based on need but the financial burden is non existent! When our private funds run out they have the Medicaid waiver program. We no longer have to be concerned for the future caring of my stepmother. They even have the Hospice care covered. The peace of mind is priceless!! Going thru this journey has been emotional to say the least. The service that "A place for Mom" has given to me and my family is so awesome. ( I know that their staff are True ANGELS.

That was nice, older and completely redone. It was clean. We went on a day that they were having an open house. The staff was really good about answering our questions. One gal stopped and gave us an individual tour. Everything was OK, but it was too big for mom.

The door was locked so we rang the bell for a little while and we saw the residents sitting there and the medicine cart was unattended. We rang for a good 5-7 minutes. Eventually the nurse came to the door and let us in. She didn't make any motion to move the cart or anything. There was a bit of humidity and a bunch of fans on. I asked her about it and she said the power went out. I appreciate the honesty with that and that they were trying to accommodate the residents as best as possible. There was a smell of urine as we were going down the hall. The people were nice though.

Tour/open house and spoke to Alyssa. This is a possibility. Set up well, clean and maintained, responsive staff

ratings above

I don’t have any problems with them. I don’t their food is very good. Nutritional wise – they could do better. I’d like them to serve more vegetables that aren’t canned. I’m not happy with laundry service. Sometimes I think my loved one’s clothes were washed, but without soap. I think they could do more exercises.

It wasn't a good experience for us. It felt like they wanted us in and they did everything they could to get us in fast, but they didn't make sure it was the right fit. We spent a lot of money on moving her in and getting her things in there, but I don't think they did anything to help keep her there. There should have been more time spent to make sure it's a good fit. They called me all the time to tell me about the things my mom did, almost like she was a bad child, but they are a memory care facility and she has dementia. Her behavior and the things she was doing were on par with having dementia. One lady called me and said, "She's up my butt all the time" - and those were her exact words. I explained that she's nervous; she follows people around because this is new for her. I don't think I should have to explain to a memory care facility how to handle someone with dementia. It may be a good fit for other people, but I feel that they want them drugged up and sitting there.

in 2019 this facility has reduced the quality of care significantly in treating my brother in law. Lack of communications, understaffed, and lack of training. Couldnt regularily cut hair, shave, cut finger nails and more important report medical issues. Twice he developed urinary infections because of hygiene issues. Then they increased is room rate by 80%

The food is terrible. They can't keep staff. They raise the rent shortly after you move in. Someone stole money out of my loved one's purse. We are now actively looking for a new place for our loved one. What you're getting isn't worth what you're paying here at this facility. They have made some improvements in the staff and services, but it's not enough. I would not give this facility any recommendations.

STAY AWAY! I cannot begin to describe how inhumane and cruel the corporate powers-to-be behind this facility are. Long story short: we thought we found a facility where my mother with Alzheimer would thrive in. They said all of the right things, made us feel at home, and helped us as we prepared for this difficult move. 24 hours before we were bringing in our mom we were told that "corporate had reconsidered and there was not a spot available after all". No other explanation was provided and no one from corporate ever had the courtesy to respond to any of our begging voicemails or emails. To this day we still don't know what happened. Whenever I read a bad review I always wonder what the other side of the story is; believe me when I tell you that there was no justification whatsoever for this last-minute change of heart. We were told this facility was owned by a 3rd generation family owner - [name removed] - who is very involved with his residents and staff. [Name removed] never had the decency to even talk to us. Choosing to place our mom in an assisted living was the hardest decision we ever had to make; we were finally somewhat at peace with our plan when this company turned our lives upside down and never even had the basic human courtesy to tell us anything. I have never witnessed an act so cruel nor have I ever experienced the level of cowardness that the entire corporate team has shown. If you are looking to place a loved one in a memory care or assisted living facility, I cannot tell you in strong enough terms how awful these people are. My only consolation is that I found out their level of cruelness before I placed my mother under their care.

We had been working with this facility for months to move my mother with Alzheimer's in. It was finally 48hrs until our move-in date, movers booked, out of town relatives on the way, the the facility called and said they had to cancel our contract. We were devastated and baffled, management refused to speak to us. Steer clear of this shady facility, they are completely untrustworthy and don't care about your family at all!

I definitely would not place my love one at this assisted living facility. Once Kristy left, this facility went downhill very very quickly. The resident's care and cleanliness of their rooms is less than desirable. Most of the entire staff is rude, Unprofessional and only there to collect a paycheck. Problems are never addressed appropriately if at all.

I would steer far away from Hampton Manor. We chose Hampton Manor for our mother with Alzheimers. We are her only advocate since she can no longer advocate for herself - hardest thing we would ever have to do. We bought into the family owned and operated nonsense.. Supposedly our loved one would be treated like it was one of their own. Do not let them mislead you like they did us. This family is absolutely cruel and heartless. Do not judge a book by its cover. I wish someone would have warned us!!