Prime Eldercare Solution

Mayra was very professional and knew her business. It is a nice facility but seems a bit dated. The memory care unit didn't feel bright and cheery and I don't feel my mother would be getting the stimulation that she needs.

It's pretty clean, and some of the staff is nice. They could work on some things, they need more activities. The food is okay, that is about a four. There is no one that really knows what's going on. Communication needs to be improved. There seems to be one caregiver that seems to know what's going on, and she could answer more than the director of that area could.

Been there. Done that. Invited not to come back apparently.

Their memory care unit is not yet licensed but it very neat and well arranged.

Monitors up to 4 medications only.

Older community; studio's only; no medical personnel on staff rooms small, boxy. Not for mom.

My father was a resident of this facility from [date removed]. He had dementia. He was sent to the hospital in early Sept where he was diagnosed with severe hypernatremia, an infection and he had aspirated. Weeks before his death, he stopped drinking water between meals and was only taking sips at meals. This was never reported to my family or the doctor and I found out when I interviewed his caretakers after his death. He was also being fed Ensure. This drink is a diuretic and can cause dehydration. In someone who is not drinking enough water, the results are self explanatory. His lack of liquid intake should have been reported weeks before he was admitted to the hospital. The doctor had also ordered he be laid at a 45 degree angle to sleep. My Mom witnessed on many occasions this was not being followed. The facility director basically accused my mom of lying about this fact. There is more but I'm out of room.