Top 34 Nursing Homes near Bronx, ID. Page 2

The level of care is excellent. The cleanliness of the complex is excellent. Their administrative services could leave a little to be desired as far as the billing. There's issues that have come up with billing, which they told me are related to a new software program they're using. But that's nothing that's insurmountable. I would just say be sure to monitor your bill. They were quick to resolve any issues when I pointed them out. The staff overall are very friendly and professional. This Covid thing has everything up in turmoil, so the ability to visit has been limited, but I'm sure that's going to improve. We had our loved one at a different place that cost more but did not do nearly as good a job, so I feel it's a good value at The Renaissance. It's exactly what we were looking for, and she's very happy here.

The staff is genuinely caring of the residents. I can not attest to the food, however, our Mum loves it. We are in constant contact with [name removed], as he will text us every week or so. The nursing staff is amazing. The entire process, from start to her moving in, was seamless and loving.

I feel that my mom is in a safe space and they are looking out for her best interest. When I have had questions or concerns they have been quick to respond and have been very communicative.