Top Home Care Agencies in Concord Crossroads, SC Page 2

A few blimps, but nothing major. Liked the fact that they were able to find someone when needed. I guess what I liked the least was cost.

[Name removed] has done a remarkable job of aiding our dear neighbor who has Parkinson's disease and for whom we have complete responsibility. His physician decided that he needed to go to a nursing home, but [name removed] devised a 24/7 plan of care with the goal of improvement to a level that would allow him to continue living in his wonderful assisted living facility on Hilton Head Island. With the very attentive care of the Home Instead caregivers, our neighbor began to improve dramatically, allowing us to reduce the schedule of his round-the-clock care. Through their efforts, his resulting improvement, both physically and mentally, has been nothing short of a miracle. They also raised his spirits with their positive, willing, and cheerful personalities. I can never say enough good about [names removed] and the wonderful caregivers at Home Instead. They are professional, reliable, caring, undaunted, and fun to be around. I recommend them with the highest rating possible and without reservation. They are a first class, outstanding operation.

My communication with the schedulers has been excellent, with a few glitches that were quickly corrected. When selecting a company, I would ask how caretakers are vetted and compensated to gain an idea of the kinds of candidates they attract. Although 1 or 2 of the caretakers, the younger ones, did not work out for us-too much time on their phones, not enough personal engagement with my husband who is the patient- most have been friendly, helpful and cooperative. Several are excellent in every way, and have become regulars. Home health care is very expensive, much more than assisted living, and is not covered by Medicare, except for actual medical services, but Right at Home assures me they will provide a statement outlining the tax deductions allowable. If you can afford it, home health care is far preferable to an assisted living facility. These are understaffed and poorly regulated and patients' experiences in most of them, according to published reports, is not what anyone would want for a loved one. Overall, ROH has been a godsend for my husband and for me. They are a national franchise. I would recommend them in the Charleston, SC area and hopefully elsewhere.