Wheeler Terrace

My mother has lived here for 6 yrs. 12Oaks purchased this property some months ago and management seems to have stabilized somewhat and the food quality was better for awhile. Apparently cooks come and go more often that caregivers, which is pretty often. There are, however, a core of good and caring prople working the floor who make all the difference. I'd advise checking in often with your loved one, look around and judge the quality of their particular situation for yourself. Most days I'd not recommend Wheele to friends,

I am recommending it to other people period I have to see no issues so far.

The staff is great but some of their processes need to be refined. Good people that are somewhat poorly managed. Based on the experience we have had so far, we would recommend the Wheeler Terrace community to other families.

My loved one is currently a resident at Wheeler Terrace and everything has been great at this facility so far! The staff is wonderful. The housekeeping keeps the facility clean. The move in process was smooth. They assembled my loved one's new bed, hung pictures on the walls and explained the cable to us. We sampled dinner and it was great. I would recommend Wheeler Terrace to family and friends.

This is a very good and secure place. Our loved one is very happy and settled nicely into the community. The food is very good, and there are three meals a day served to the residents. There are choices for the residents to choose from. I believe there should be more activities offered to the residents, specifically more intellectually. Bingo, exercise activities, and more are some of the activities offered for the residents to participate in.

The staff members are very friendly and helpful and they gave great advise with how to proceed moving forward with certain things given this was our first time experience. We did not have any first hand experience with the meals but from what we saw they looked great. Once we saw the Wheeler Place we cancelled all other tours and overall it just worked out great

The only thing my mother has complained about is that they do not season the food much. I would not put her anywhere else though. It is a small facility and she gets a lot of personalized attention. I would recommend them to anybody looking. She lives better than I do.

The quality of the facility, the care and the people cannot be beat, compared to other places the value for cost is a five plus it is just fantastic. They have been really good with activities and providing different things, out loved one is really enjoying those. However, our loved one can be a complainer and a picky eat so from their point of view they think the food is okay, a little limited and cheaper quality.

We cannot think of any red flags with this community, this was a huge leap of faith for our family and so far it has been a great experience. Every time we talk to our mother she has this lightness in her voice, she is so happy there. She is having more fun with the activities then ever before, her absolutely favorite is bingo. This community has really changed her outlook on life. Sometimes she is not the biggest fan of the food, but for the most part she is very satisfied.

The community took real good care of my loved one. The community could do better with communication but they are getting better. I would recommend this community to others

I would tell others unless your loved one was capable of taking care of themselves don't send them to Wheeler Place. The staff always tried to be helpful during the time of the stay. I got the idea the staff were telling me what they thought I wanted to hear, and not the truth.

Wheeler Place is a wonderful community...it is a true family environment! The staff and residents have really helped my father become part of the community and allowing my father to do all the hobbies he has loved throughout his life. If it wasn't for the staff who truly care, then my father would not have been able to make new friends and regain his hobbies, like his love for gardening. Words can't explain the respect and appreciation we have for the Wheeler Place family! You guys are amazing!!!

Everyone is extremely friendly and approachable. Right when you come through the door someone ask if they can help you. The place is not only lovely to look at but very homey and warm. The staff and residence have a bond like I've never seen before like a family relationship... You can tell that there is a true love here. I would highly recommend the Wheeler Place to any senior citizen needing a place to live other than their home.

My mother has lived at Wheeler seven years. She moved here right after my father passed away. The staff made her feel welcome and helped her adjust to her new living experience. During the last seven years, I have seen the staff love these residents like they are family members. They know how to cheer them up when they are down, how to help them when they hurt and anticipate their every need. If they aren't eating or don't like what the meal is, the staff will go out of their way to find something for them to eat that they like. Recently, a resident who was Mother's table mate passed away. Before I could even say anything, they had already arranged things so Mother wouldn't be eating by herself. This is love. I don't worry about Mother when I'm not around. I know she is in wonderful hands -- hands that love her. Wheeler is not an assisted living facility, it is a family of people who love everyone here. [Name removed] (daughter of [name removed])

Excellent caring and professional staff. The quality of care is extremely high. Families are always welcomed warmly as well.

the staff is wonderful very helpful very appreciative and very friendly and the food is excellent and yes i would recommend my friends and family to The Wheeler House.

I go to several nursing homes/assisted living facilities and Wheeler is the most friendly and welcoming.

Wheeler Place is a phenomenal community that truly believes in its core values. They treat their residents like family and its clear that the staff genuinely loves what they do! Volunteers of all ages are always welcomed and the residents always enjoy seeing and visiting with new (and old) faces.

Wheeler House takes such very good care of their residents. I'm a visitor and have been coming in and out of Wheeler for about 7 years. Even though there have been changes over the years, it's never been better than it is now. The food is so good! They have well balanced meals and the cook knows everybody in the house and tries, and it's not easy, to please everyone. Many of the staff have been there a long time and you can tell they love the people there. Oh, and the activities. The activity director keeps everyone busy and she's so sweet. The facility is so homey and wonderful.