Walden Place

The staff members are very sweet and helpful, however they could learn how to accommodate special dietary needs of patients---specifically puréed. Based on the experience we have had so far, we would recommend the Walden Place community to other families

The staff is very attentive to the residents . My mom really likes the food there. There are activities throughout the week to keep them busy. Overall, I am just very impressed with what I have experienced there for my mom.

We picked this community, because it was close by better for us. I would totally recommend Walden to other families.

The staff at Walden Place are very helpful and cooperative, especially considering that they are short-staffed. They are doing the very best they can. And the staff who are there are great. The facility has been very nice. It's very comfortable, and they decorate nicely for every little holiday that comes along. I think they're doing an amazing job considering they have so little to work with. And I would highly recommend them to others in need of care.

IT has been a very friendly community. In the memory care unit, she doesn't get out much. But the staff have been very welcoming and very helpful. They have lots of activities. They do exercises every morning. They do their nails and makeover kind of things. They have a hairdresser who comes in once a week. There's a nice outside courtyard where the residents are free to sit outdoors when the weather is nice. The activities director takes them on outings for ice cream and things like that. They have movie nights with popcorn. So she's very busy. They do a good job keeping the residents engaged.

I would recommend Walden Place to others for their loved ones, and already have. I wish the follow up on information from the staff about my loved one's care would be better. Some of the care my loved one receives includes monitor blood sugar, medication management, and more Bus Trips, shopping trips, bingo, outside entertainment, music, activity center, and more are some of the activities for the residents to choose from. The food is excellent here.

The staff are very friendly, personable and helpful. The apartments are a good size with plenty of room. From what our loved one has said the meal and dining service is great and even though they choose to not participate in the activities they always have a ton going on. We would recommend the Walden Place to other families.

Our loved one has settled in nicely, the staff made sure on our initial tours to really engage with our loved one in conversation. We were very impressed with the staff from the very beginning. You can tell they really know their stuff from the heart, it gave us confidences knowing we are doing the right thing. The place itself is a little limited, the lounge area and activities space is small, but there is a nice little garden.

Staff is engaging my mom says she never feels like she is a bother. They never act like she is opposing on them. They go above and beyond to help when my mother needs it. They decorate for holidays for Christmas they put up Christmas lights. The facility is bright.

The staff was so compassionate and friendly. They did a good job taking care of my loved one and tried to provide in-room activities for her. The communication was so good when it came to covid and keeping informed. I would recommend this community to others and already have.

The community is one of the best in the area, and our loved one loved it here. I would definitely recommend this community to other

I would recommend this community. The community has hired a full time activities director for the memory care floor. There are computer games for recognition, personal care like manicures, field trips, arts and crafts, and prior to COVID they would stop and get ice cream. The food is really good. The room is spacious for my loved one.

I would recommend them, particularly if they are local. This is the spot to be. The food is excellent for me now. The room is fine for me, and excellent. I pay for it, and think they are pretty good.

My father was a recent resident of Walden Place in Cortland, NY. We were pleased with his care during his stay there. The problem arose when my father fell and broke his hip. He required surgery and was in intensive care for a week. During that week it became clear that he would not qualify to return to Walden Place. We gave notice and removed his belongings on November 9, 2018. We were told by one staff member that we would be required to continue to pay for his room through December 9, 2018 even though for medical reasons he would not be allowed to return. When we questioned this policy another staff member told us we would not be required to continue to pay if the resident had vacated due to medical issues. My father has subsequently passed away and the family is being pressured into continued payment through 12/9/18. We were never told that a resident would need to schedule a fall, hip surgery and subsequent death to assure that adequate notice was given when vacating a room.

A lovely community, however it is not the local community I want. Very pleasant sales director and lovely residents.A fun environment.

The family is comfortable with our love one move to this community. She is doing great. We know she is safe, and in good hands. The experience is going well, and we are pleased with everything they have done for our family.

This community did not have an opening when we were looking for a place. I know someone that has a loved one living here and they seem to like it. The community seems clean.

My tour of this is community was a pleasant one. The community looked nice and clean. The staff was kind and very friendly. This is an assisted living community, and my in laws are still pretty independent. It was a good tour, but not the place for my in laws.

I have gained 20 pounds since moving into Walden Place. The food is healthy and tastes good. The staff are friendly and help me when I need it. They keep the community clean and well maintained. I would recommend this community to family and friends.