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9.7
Review Score
Review Score
21 reviews9.7
Out of 10
5 star
86%
4 star
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3 star
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A Place for Mom has scored Villas of Holly Brook Marshall with 9.7 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Villas of Holly Brook Marshall has 21 reviews with an average "overall experience" of 4.8 out of 5.
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My mother's health has improved greatly since residing here. She gets up and goes to meals gets her hair done, visits with others, and is watched, helped, and well cared for.
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My mom has been a resident at Holly Brook for the past year. She is very happy there. The director and staff have been impressive. Very clean positive atmosphere.
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We love this facility, My father has had some issues with remembering to ask for assistance due to mild dementia and they have went above and beyond to help.
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Recently I came to tour with my grandmother. The community was warm and welcoming. The staff were all pleasant and introduced themselved to us as we were touring around. There was no doubt once the tour was over that my grandma had made up her mind. We are hoping for her to move in after the new years.
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We are so grateful for the loving and attentive care the staff at Holly Brook provide our loved one. She has had many health issues recently and every single staff has gone above and beyond for not only our mother, but our family as well. We could not recommend a better community for your loved one to reside at. Thank you to all the staff who help give us a peace of mind knowing that our mom is well cared for.
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The food was pretty poor at the beginning. They replaced the food service m manager and the food has greatly improved.
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Response from Villas of Holly Brook Marshall
November 13, 2024Thank you for your review.
People were very nice. Food and living conditions were very good. The activities were horrible.
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No data collected
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Response from Villas of Holly Brook Marshall
June 28, 2024Thank you for your review. If you would like to provide any additional feedback, please give us a call.
My father has been a resident since July 2023. He is treated with respect, cared for and is able to have a close Boit group of friends. Staff assists with medication, cleaning, laundry, meals and frequent checks on him in his apartment. He is able to have his cat. He has a "family" here.
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Response from Villas of Holly Brook Marshall
June 28, 2024Thank you for your review!
My mother has been at Holly Brook about 18 months. The mgmt and staff have been excellent. Everyone there has been caring and friendly. The only complaint would be the food. We realize you can't cook and make 50 people happy.
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Response from Villas of Holly Brook Marshall
June 19, 2024Thank you so much for your review!
All staff is excellent
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Response from Villas of Holly Brook Marshall
June 19, 2024Thank you so much for your review!
My mom says she has everything she needs. She has meds 3 times a day, they do her laundry, clean her apt, and she enjoys exercise in the morning and a craft in the afternoon.
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Response from Villas of Holly Brook Marshall
June 19, 2024Thank you so much for your review!
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Response from Villas of Holly Brook Marshall
June 19, 2024Thank you for your review!
My Mother said that it felt like home. She has been there since the end of Oct and she loves it! She loves the staff, and she loves the residents! She is very happy there!
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Response from Villas of Holly Brook Marshall
June 10, 2024Thank you so much for your review!
We chose Villas of Holly Brook Marshall because of the convenient location as well as the availability they had. The administrator is great. They need more than one nurse.
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Response from Villas of Holly Brook Marshall
February 21, 2024Thank you for your review.
We toured for our parents and loved the community. The resident's were very welcoming at the front entrance and the floor staff that took the time out of their day to show us around, knew her residents and the building well. We are hoping to move our parents in as soon as we work through a few more kinks.
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No data collected
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Response from Villas of Holly Brook Marshall
October 31, 2023Thank you for your review!
Our loved one said that it felt like home. She has been there since the end of [date removed] and she loves it! She loves the staff, and she loves the residents! She is very happy there!
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Response from Villas of Holly Brook Marshall
February 23, 2023Thank you for your review. We love having your loved one with us!
Nice place but I wouldn't move your mom there unless she is in good health and can check herself in. I had to move mom out after she started having some health issues. They could do a better job of evaluating people and expressing expectations but overall it's a very nice place, people and very friendly and it's very affordable.
Response from Villas of Holly Brook Marshall
January 19, 2023Thank you for your review.
I would say, compared to most prices, it is well worth the money. It's a comfortable, friendly and nice atmosphere. It's really good value for the price. I have walked into other communities but this one was clean, and neat. It was like walking into an apartment complex, opposed to a nursing home environment. Overall, I am very pleased with community.
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Response from Villas of Holly Brook Marshall
November 14, 2022Thank you for your review.
I thought Villas of Holly Brook - Marshall was very nice. It was a great facility, very clean, and the people there were really nice. It just wasn't going to fit our mom’s needs - her dementia had progressed too far.
Response from Villas of Holly Brook Marshall
January 31, 2022Thank you for your review!
I have no complaints at all. The staff is personable, friendly and caring. They treat their residents with dignity and love. I have never seen one negative remark from anyone. All the staff members speak and smile upon entrance to the facility. I need to stop eating at the Villa as I enjoy the food but am gaining weight! The food is very good, hot and tasty. Seasoned very well for senior people. The meats are not over cooked but very tender for the ones with denture problems.
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Response from Villas of Holly Brook Marshall
June 13, 2019Thank you for your review. We are excited to have your loved one with us at Villas of Holly Brook Marshall. Thank you for your trust in our staff to provide exceptional care to those who matter most.
See what the neighborhood has to offer and what’s nearby:
Villas of Holly Brook Marshall offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Villas of Holly Brook Marshall 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (217) 826-5600 to reach a resident at Villas of Holly Brook Marshall.
To reach a resident at Villas of Holly Brook Marshall call: (217) 826-5600
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.