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Overall it is quite good. Cleanliness and food are above average. Most concerns are handled immediately. Most of my issues have been my sister and not getting around on time.... Read more
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9.7
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55 reviews9.7
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A Place for Mom has scored Trustwell Living at Kingsbury Place with 9.7 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Trustwell Living at Kingsbury Place has 55 reviews with an average "overall experience" of 4.8 out of 5.
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4.7
After our initial tour/visit, it was a relief to feel the homey atmosphere of Kingsbury Place. Dad thanked us for taking him to a nice place the day we moved him in. The staff is friendly and caring, so we never have to worry about that, which is a huge relief. They are people who happily fill in as family and genuinely want the residents to feel at home. They maintain high levels of safety from covid.....also a comfort for families. Communication with nursing staff has been excellent, especially considering the many health needs of our dad. We are so extremely grateful and fortunate for Kingsbury Place to be there for Dad's care.
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The staff are friendly and caring and informative about your loved one. They always seem genuine.
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Response from Trustwell Living at Kingsbury Place
July 1, 2019Roberta - thanks for taking the time to leave us a review. We're happy you're having a good experience with us!
We brought my father here to live a little while ago and although he wasn't real excited about moving he loves it now! He likes the staff, activities and food. We love it because we know he is well taken care of. It's like a family there.
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I moved my mother at Kingsbury Place a couple of months ago. What a change it has made for her and for our relationship. She is so much happier to be with others and they keep them so busy doing the fun things my mom likes to do. Now I know why they are the best!
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We toured this facility in April and were very impressed by everything. My mom moved in in May. We are there every week and have been very pleased. The facility is clean, everyone is very friendly and helpful. Making the decision for your loved one to move to a facility is difficult but Kingsbury makes it a lot easier.
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We have been over the top happy with Kingsbury – mom couldn’t be any happier.
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My mother who is 90 moved in to Kingsbury in Mar/Apr of this year and everyone has been fabulous. [Removed] especially helpful and energetic. Keep up the great work. Thank you everyone for your care for my mom.
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I feel at home here and have no complaints. The staff are so friendly and knowledgeable. Everyone knows over names and present themselves very well. The activities are fun, the food is very tasty and I like it here so much.
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I love it here. The rooms are spacious and well kept. The staff are so helpful – their patience is unbelievable. They work so hard. Meals are delicious, and one had many alternative choices. Activities are frequent and varied. I couldn’t be happier with my decision to move here.
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I feel at home here and have no complaints. The staff are so friendly and knowledgeable. Everyone knows our names and present themselves very well. The activities are fun, the food is very tasty and I like it here so much.
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I toured this community and found it to be very nice. The staff was nice and able to answer the questions we had for the care that is given. the community is clean and maintained. We liked the community and the activities that are offered. We would recommend this community to other families for good care.
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The staff is very caring & taking good care of mom. The exercise program – bingo & music activities help keep her happy – moving & stimulated. It is a beautiful home. She also enjoys being able to go to mask at the facility.
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Great staff, very clean.
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My mother has been a resident for nearly 2 years now. No one ever wants to leave their home, but the people at Kingsbury are all so nice. The facility is kept up and they make the residents feel special. My mom always says, "I don't know why anyone wouldn't like it here - they're so nice." Probably the only complaint, would be the inconsistency of the meals - some good, some not so hot!! (I guess you can't please!)
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My Mom is a resident at Kingsbury Place. It is a very nice facility and they communicate with family members on a regular basis. My Mom seems to be happy there. The only complaint I can give is their was severely expired food in my Mom's personal refrigerator and I figured housekeeping would have noticed that. Maybe it's a privacy thing but I would think they would at least check on the food in the fridge even if it is with the resident. Other than that I am very satisfied with the facility. They have been more than kind and caring. The residents are friendly and wonderful to chat with. So glad my Mom is in a place that is safe and secure with good staff.
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They've done a really great job overall at Kingsbury Place. The staff here are friendly and professional, and they've been very accommodating in regards to my loved ones specific care needs. My parents have very different care needs but the staff here have gone out of their way to make sure they can stay together while both still getting the care that they need. My Dad has also been somewhat difficult to work with and they've been nothing but patient and kind to him.
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For the most part everybody is very nice. I think they do care about the residents. There has been a couple of things I had to address. For the most part it has been pleasant. My relatives also think that as well. They have all kinds of levels of care. They seem to do a good job balancing them out. I don't have any major complaints. For the most part I'm happy with it. My mom was mad when we first put her there but they turned her around. She is very happy here now.
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They do a great job at Kingsbury Place! The people here are very very nice, it's clean, the food is good, and the staff is all very friendly and helpful! We really have no complaints at all, it's a wonderful place!
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They do a wonderful job at Kingsbury Place. The staff here are so so friendly, and they really put a lot of effort into helping him settle in and feel like this is his home. They're very attentive, and very dependable when it comes to things like changing him and making sure he is clean. He had to go to a nursing facility for some rehab care, and some of the girls from Kingsbury Place visited him and brought him a card, which I thought was very nice of them!
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Our mother lives here and absolutely loves it. She has a beautiful, spacious apartment for privacy and can also enjoy the community of seniors. This is a great place for someone who does not need a lot of care.
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See what the neighborhood has to offer and what’s nearby:
Trustwell Living at Kingsbury Place offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Trustwell Living at Kingsbury Place 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (419) 782-6324 to reach a resident at Trustwell Living at Kingsbury Place.
To reach a resident at Trustwell Living at Kingsbury Place call: (419) 782-6324
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.