The Wyngate Senior Living Community (Lima)

The staff is very friendly. The only thing my mother complains about is they come into the room very early to do their wellness checks, but the nurses are very friendly also. I would definitely recommend the facility, mom and dad have a dog and that's one of the few places Around that will take pets

I would definitely recommend The Wyngate Senior Living Community to others. We have had an overall great experience here. They treat my loved one with kindness and respect. Communication with the staff has been a two way street. They always have time when our family calls and staff communicates with us regarding my loved one's issues and needs.

Just took my parents a while to adjust, but they have gotten used to the schedule, and the food is good. They like the staff very much and no issues that I know of.

The Wyngate Senior Living Community is great! They're short staffed, as everyone else is. As far as being able to do everything they need to do, it's kind of hard, but they do their best! They do get him up and take him to the dining room for meals, which is a big plus because he wasn't going before (by choice). One thing that really impressed both my sister and I and helped with us deciding on putting him there, was the fact that he was out of state and they went and got him. They drove up to Michigan and brought him down here, there's not another facility out there who will do that. Since there are so many family members who are outside of this area, and if they are ever in a situation like we were, it was a major plus for us. A Place for Mom: I have been dealing with my Senior Living Advisor [name removed] for the last year. [name removed] has been absolutely phenomenal. She constantly called me to follow up on everything. Her heart is 110% in the right spot. She did whatever she could to help me with everything. With the loss of my husband and now dealing with my dad, she was just spot on. I appreciate her and the help she gave me when she did.

It's expensive but did a good job. My loved one, was extremely well cared for. She was difficult, to deal with at times but they did their best to assit her. They kept the family well informed. Overall, I highly recommend this community.

The staff members at The Wyngate are very friendly, and our loved ones say the food is very good. Our loved ones live on the independent living side in a two bedroom cottage, and when it comes to the value we think that is good as well.

During the short time our loved one was there, they were just fantastic and they really did do a good job taking care of her. It also looked like they offered a good amount of activities for the residents.

Don't waste your time! The outside is beautiful. The inside is decorated nicely. However, the stuff that matters ..the quality of care, the food.. etc is not good at all. I put my mom in here because they promised me they would take good care of her. I live out of town. We pay extra so she would be helped with dressing & showers & personal care she has not gotten that care. Things like laundry, cleaning the rooms, changing the sheets gets done, eventually, but its hit or miss. The food is not that great either. The dining area could be a lot cleaner. My mom called me last week crying, said no one is caring for her at all . I have been very disappointed. I have complained but it has gotten worse. As soon as I find a better place she will be moved. Do not put your loved ones in this place. It is under staffed, workers are under paid. Quality of care is truly lacking.

My grandparents are doing very well here. The community is very nice very clean and welcoming. The staff makes all the difference in the world. They are exceptional very caring and helpful. They go out of their way if I need something they make sure I get it. My grandmother likes the food my grandfather eats when he can. When we toured the community the director was always following up with me. I couldn't have asked for a better experience.

I had recently had a tour to this place for my father and I have no complaints of how things had went for him. The staff where on time to our appointment and made sure to answer any questions we had for them. I thought they did a great job with the presentation and made sure to take there time with us during out visit. It was just not the right budget for us in the end decision.

My son is okay and it is a nice place. They take him to a few places like the zoo and casino. The food quality is good but sometimes not the type of food he likes. My son is getting a good atmosphere but he is not happy with no one being in his age group, he is the youngest here.

Very welcoming. Staff was friendly and knowledgable. Apartments were very nice. Food was excellent. They offer a lot of activities. Not too large so it has a more homey feel, like being in a country inn.

I felt that the welcoming they gave my parents was outstanding. I spoke with the manager and they asked if there was anything that would make my parents feel welcomed, so I told them they would like a six-pack in the fridge and for the priest to come and bless their new home and they arranged for all of it.

Everything is really good. I don't have any major complaints or concerns. The food is pretty good, and I can't really think of anything specific I would like to see improved or done better. I would give them a four at this point.

We are very happy with them, we like the individual rooms. The food is good, the staff is very friendly. We liked the care and attention they were getting. There really isn't anything I can think of that needs to be improved or done better.

I wish they would bring Julie back. She was one of the main things that drew us to the community there was a lot of trust built up. If there was something wrong or if something needed to be done, Julie was right on top of it. I was very impressed with her dedication and concern. She gave us security, and we don't have that now. I don't know if I would have chosen them without her. I would give the food a four. If she has a guest for a meal give a call and they will bring up an extra meal, or sometimes a family meal, and we went to those and they were wanting to go eat afterward because it doesn't seem to be enough food. Her call button went off on accident and no one ever came to check on her. She loves her cottage, and she loves the people that come, and most of them will have a little conversation they are very friendly and very kind, the gal who cleans the cottage is really, really good!! We are so impressed with her. She is really ready to listen.

Clean,Freindly only have 20 cottages. Price is a little steep but for quality of service presented not bad. Will probably use as standard to rate other facilities against. Definite keeper.