The Willows of Easley

We would have to give The Willows of Easley a 5 on all. We were very pleased with it all. I left because my own medical problems created a need for me to have my brother closer to me. Based on the experience we had with The Willows, we would recommend them to other families.

Look beyond the initial meeting. Talk to the nursing staff, not just the office staff. They need more activities for the more active residents. More food options. The turnover rate in nursing staff is such that you almost never see the same aides twice. Some of the aides do not assist very well, and do not check on residents as often as they should.

I would recommend. We picked this community because it was more convenient for my brother.

My loved one is currently a resident at The Willows of Easley and everything has been great for him at this facility so far. The staff, cleanliness and friendliness are great. The food, activities and value for cost are also great. My loved one and our whole family are very happy with our choice and our loved one's experience so far. I would recommend The Willows of Easley to others.

I would tell others to talk to the residents of the place when you are touring. Their opinions are extremely important as they are the residents. Review the process for when residents need a different kind of care. They are terrific communicators! Their staff is extremely friendly and excellent overall. They could improve upon activities offered. Many of their activities involve just doing worksheets. They could use some guest presentations and more hands-on crafts.

Very pleased with the Willows. Everyone very attentive & kind. My brother is very comfortable there. I appreciate A Place for Mom for helping me. The staff communication with the family is good when we have questions about our loved one.

The staff are fantastic. They are very caring and look after my mom and dad. They are super responsive if I need to know anything or have any questions. It is expensive but for what my parents are getting it is definitely worth it. I have no complaints and my parents are very happy here - the transition went much smoother than I had expected. We would highly recommend The Willows of Easley to others.

This is a good place for your loved one, and I would recommend it to others. My loved one is enjoying their time. The camaraderie with other residents has ben warm and welcoming. The staff communication with the family is good. My loved one is enjoying the meals served. The apartments have a kitchenette in them, and washer and dryers are available on the floor of the apartments for the residents to use. They also provide a laundry service if the residents would like to use this instead.

I felt like The Willows of Easley was more willing to work with our loved one's dementia than other places we toured. They were really the only place that made us feel comfortable that she could live independently for now, and they would still watch over her. I was pleased with their ability to communicate with us and assure us. They have been incredibly friendly. I have been very pleasantly surprised with everything about them. She seems to enjoy the food, and they give such a hearty portion at lunch that it can often last you through dinner as well. They have good activities - I just wish they could draw people out a little bit more.

Please visit and see the difference of not so good experiences compared to great living. I went to a lot of communities and none were like this. When you walk in the staff always welcome you and you would never know you were in assisted living. My loved one has gained weight because she is eating again. Admin keeps in touch, they give us updates all the time. They treat us like family, you can text them and they will respond with whatever you need. Every staff member is openly ready to communicate. They have a lot of activities to participate in and they try to include everyone. They have field trips and my loved one is doing good here and I feel real safe. The day we moved I had to buy new clothes for her and they moved her and bathed her and got her ready and took her in.

I would tell others that I would recommend to them for their loved ones. The price point and friendliness of the staff stands out to me. My loved one is very happy compared to where they were before. My loved one thinks there are times that the food doesn't seem as fresh.

My mom ended up needing more care but we did have a great experience. She was an independent living and they would not provide things like aspirin or things like that without having to pay outside doctors fees. Overall, I have nothing but good things to say. The staff were wonderful and kept in contact all the time. Her apartment was really really good size, she had a huge bedroom, large closet, living area, patio and backdoor and for the money it was wonderful.

This is a great community to be in, I would recommend this community to others. The community is very neat and clean, and the staff is very friendly and is very nice.

The Willows community is very clean, the inside was very nice, however the landscaping could be a little better. The staff members were amazing, they really went above and beyond while taking care of our loved one. She had a great apartment, it was definitely worth out money. This community is great value, we had no complaints about the care services, they were great. The food would be about a four out of five, we thought it could be just a little bit better.

One of my biggest problems i had with this community was the cleanliness, at one point there was an infestation of insects. The staff members weren't all perfect but most of them were fine and did their job as well as they could. I only had a problem with on individual. Some of the food they served was bad and past its due date. There wasn't to many care services, i did have to pay extra for the laundry which they took care of.

Our loved one was only there for a week, and we had told the staff members we needed no laundry services and they either didn't remember it, write it down or ignored it, because we bought our loved one a couple night clothing items and they came out horrible stained. Some other items when missing. We came from our of town and had an appointment set up on a Saturday in the afternoon to tour the community and no one was there. From our understanding the week she was there, we believe the staff was friendly towards her.

The atmosphere at The Willows is extremely friendly and accepting. It has a truly home like feeling with staff that is always helpful, cheerful and kind. The key here is that every member of the staff constantly tries to think of new ways to provide even more comfort and enjoyment to the residents. One meal is served each day at noon. It is called lunch but it truly qualifies as a complete dinner and includes an excellent salad bar. The menu is varied with many wonderful choices. This is an independent living facility.

I looked at The Willows, but I was just not impressed. It was kind of dark there, the rooms were dreary, and the community smelled funky. I did not feel that the staff was receptive to us, and they didn't seem to be trying very hard to get us to move in.