The Wellington Senior Living

Unfortunately we had a bad experience. My mother was there for 5 months. Her room was not kept clean. The communication with the staff was beyond inadequate. In my mother's final days of life Hospice prescribed comfort care meds and the staff at the Wellington neglected to keep her meds on schedule and she went over 17 hours without comfort care on 2 occasions. I will say that some of the staff, including [name removed] , were extremely supportive and caring. But the overall Administrative staff were extremely poor at communication. I would hate for other families to have to endure the experience we did.

My loved one is currently a resident at The Wellington Senior Living. Overall, our experience at this facility has been poor. So much to say. Long story short, I would not recommend this facility to family and friends.

My family and loved one had a great experience at The Wellington. This is a very nice community. The staff are very detailed, and give lots of information to answer all of our questions. Anytime my loved one or family need something, they are willing to help. Overall, we would recommend the community to others for their loved ones.

The staff that we have interacted with were good. My loved one likes the food, and there is no complaints. We picked this community, because of the location for other family members to travel. Also, they have meetings for the residents to voice their concerns. It's a brand new facility. Any problems that we have had, has been addressed in a timely manner. I have already recommended this facility to others.

I have enjoyed living here and looking forward to them getting a better handle in organizing the facility and especially having the food situation corrected. It is a clean facility. There is construction traffic, which brought in lots of dust and mud. There is not a janitor or an outside person to do clean up. Hopefully next year will be better when all the construction is complete. This is new facility. It is very nice but lots of new people that do not know what they are doing. The food is good, no complaints with the taste or the chefs selections – but they are challenged with employees. It takes an hour and a half just to get served. This at times leaves the food to be cold at times. I have heard of others who were sick and had to get their food delivered to their rooms, never getting anything they ordered. They also run out of food like bacon and ice cream. Activities are just getting built up, again this is a new facility. The outings are nice but they seem to have issues communicating if something is canceled. There also are times when I have shown up to an activity

The staff have been very welcoming and very helpful. The calendar is full of activities and there are many outings to choose from. Hardline phones are not in the apartment, but offered at $80 a month so pretty pricy. So far my mom has enjoyed living there.

It's a brand new building, They offer onsite/offsite activities, and have a montly calendar with different activities. We picked this community because of, the location, and timing of when needed to get our loved placed somewhere. It worked out well. It's first class, and I would recommend to other families.