The Terrace at Beverly Lake Memory Care

I would recommend them. The director, nurses etc moved in and out, but the caregivers were wonderful. They loved mom and all the residents- even the difficult ones. [name removed]is the office manager and she has been there 10 or 15 years. She really keeps the place going. We were attracted to them because they were north of Seattle - I moved to Redmond. They were pet friendly - mom loved dogs. Facility was bright and clean and, of course, it was memory care so mom never escaped

If you have to make one of the most difficult decisions of your life to place your loved one in a Memory Care Facility, I hope you find TABL. My concerns in finding a place for my Sister was based on three things: 1- her safety 2- the cleanliness of the facility 3- genuine respect for each resident as an individual, and care for their wellbeing. I can tell you TABL met my expectations, (and I'm really picky ) I looked at everything. Over the years, the staff has become family and that is how they treat not just my Sister, but all of the residents. TABL treats the residents with the utmost respect, even in those 'hard' situations, and that is a difficult thing to find in a care facility. I'm most happy with the facility and Sis won't be going anywhere else.

Keeping my mom safe and taken care of is my priority. I would rate five stars but they seem to have a hard time with staff turnover. But that seems to be the industry. The communication is great which is important to me. No one wants to have a parent in memory care but I’m thankful for The Terrace during this difficult time.

No one wants to have a loved one in a nursing home facility but sometimes, it's a necessity, for the safety of the loved one and/or an in-home caregiver. The care team at Terrace at Beverly Lake is always respectful and kind. Though it must be a very difficult job, they continue to show kindness towards the residence and keep their best interests at the forefront. They are well trained regarding the myriad issues with dementia patients.

My dad was previously a resident at The Terrace at Beverly Lake Memory Care and the overall experience was poor. We moved my dad out of the facility. Things were not going well due to high staff turnover rate and the lack of care. Money first, care last. No, I would not recommend The Terrace at Beverly Lake Memory Care to others.

Staff was very friendly and caring and when my sister entered hospice care she was allowed to stay there until she died unlike the first facility where she was for the first 2 1/2 years of dementia care. My sister was in care for dementia for three years and was only at Beverly Lake her last six months. I don't have any negative feelings about the facility. However the first facility she was in was just awful.

My grandma really enjoys living here. She says that the care staff is really good to her and she has made quite a few friends. Each time I have visited her they have had a music activity which she loves.

My loved one was previously a resident at The Terrace at Beverly Lake. The staff was great.

My loved one lives at The Terrace at Beverly Lake Memory Care. I'm thinking about either negotiating down the rent or moving my loved one. It's ridiculous. We've been having problems left and right. I'm disappointed with the price and with the care The rooms are mostly dirty. Theft is a big problem. We had no idea that people steal so much and they didn't warn us. When we told them things are missing they're like yeah, people here "go shopping" a lot. Really? They should have told me. Most of my loved one's clothes are missing and other stuff is missing too. Their activity bus is still broken (since May), so many of the residents are stuck in the building all the time. Also, it smells like powerful fragrance trying to cover the smell of human waste in the commons area. Overall, I feel very stuck. I will NEVER recommend The Terrace at Beverly Lake Memory Care to anyone.

The reason we did not rate the meals and dining is because they haven't been there during dining so no opinion. This isn't really a comment on Terrace at Beverly Lake because it's expensive everywhere, but we hate that the facility like most is part of a huge corporation. I'm sure there are ways to lower the cost if that wasn't the case and care facility were independent of corporate greed.

We chose The Terrace at Beverly Lake because of the of the sales director, she was super nice and open. She was there to answer all of our questions and was super patient with us. It is a smaller facility and they specialize in memory care and only have about 50 residents. They used a lot of whites and creams in the facility and it makes it feels very light and airy. The daily caregivers are INCREIDBLE with her care and great with communication. Every time one of them comes into the room mom gets a huge smile on her face. They are very animal friendly, we bring our dogs every time we go in and they are super welcoming and the other residents love it as well. There has been quite a bit of management turnover since she has moved in, however the caregivers here have been here for years so that makes up for it. We have eaten here and think that the meals served are pretty good! There are 5 kids in our family and all of us are very happy that mom is here.

We chose The Terrace at Beverly Lake because of the location- it is close to our family. Also they got really good reviews as well. I had friends and clients who have had their loved ones there as well and they have had good experiences. We liked that they have a 2 year spend down for Medicaid. Overall it has been a positive experience.

I moved my sister into The Terrace at Beverly Lake and have been very pleased with the warm, compassionate interest the staff has shown to her. There are many activities she can participate in and numerous other residents she can talk to. It is a bright, cheerful building with good-sized rooms. She loves it when a staff member occasionally brings in her cat or dog to be petted and cuddled!

Our loved one was on the memory care side and we had such a positive experience. We absolutely love the facility. The staff members were great, the care takers were great. Every time we would call for updates they would tell us what he has eaten for the day, how is feeling and what all he has done. Such a positive experience.

They do not know how to handle dementia patients. They actually called the police and subdued my loved one and took him to the hospital where he passed away. He was having an outburst as dementia patients do sometimes. They did not call me first. They called the police.

My family & I had a very negative experience with The Terrace At Beverly Lake. While looking for a Memory Care home for my mother, we toured The Terrace & found it to be anything but welcoming. The front office staff was rude & cold, it felt like we were intruding. The tour guide was very price focused, we asked many questions & she kept pushing how important putting a deposit down was. The building itself is falling apart, there’s a huge sinking hole in the hallway, the paint is incomplete in many areas & there are bare damaged walls everywhere you look. The caregivers were running every which way, you can tell they are very understaffed, maybe two or three on a floor? The place is cold, bare & just sad. I’ve been to Memory Care places, I know it’s not all perfect but for them to be asking us to pay $8,000/month you’d think the residents would receive better than that. I want to know that my mother is being cared for properly & this place did not give me that feeling.