5 on all categories. The cost would be prohibitive if he was there for very long. He never got to do any activities so we never got to feel the full value.... Read more
Residents enjoy the picturesque views and tranquil setting at The Residence at Otter Creek in Middlebury, Vermont. Featuring coverage bridges, vineyards, and a historic downtown, this town offers plenty of culture, shopping, dining, and entertainment opportunities. On top of the various amenities surrounding the community, residents enjoy LCB Senior Living’s dedication to hospitality and expert care services. With lifestyle options ranging from independent and assisted living to memory and respite care services, residents have access to the continuum of care options needed to age in place.
Along with expert care and amenities that set The Residence at Otter Creek apart from the rest, residents have access to engaging activities, delicious dining options, and other high-quality services in a homelike environment. Seniors in need of extra cognitive support receive assistance through the Reflections memory care program, which offers daily opportunities for connection and a variety of therapies.
Because the community provides a range of lifestyle options, residents have several living arrangements to choose from. From the two-bedroom, freestanding cottages available for independent living residents to the assisted living studio, one-bedroom, and two-bedroom apartment homes and memory care studio floor plans, residents will find the perfect space to call home.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.5
Review Score
Review Score
11 reviews8.5
Out of 10
5 star
55%
4 star
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3 star
19%
2 star
10%
1 star
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A Place for Mom has scored The Residence at Otter Creek with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Residence at Otter Creek has 11 reviews with an average "overall experience" of 4.2 out of 5.
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5 on all categories. The cost would be prohibitive if he was there for very long. He never got to do any activities so we never got to feel the full value.
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It is lovely. If you can afford it, it is a great place to live and create community. We picked this community because of the availability of memory care space and proximity to my home.
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The current administration lacks communication with the family. The community switched pharmacies without letting the family know, and this has caused delays in my loved one getting medications that are needed in a timely manner. I would recommend you make sure that this community is able to completely care for your loved one. If you don't want to have full involvement with your loved one's care, this isn't the place for your loved one. The meals are really good; however, they don't accommodate the dietary restrictions. The chef does puts together well menus. I was able to bring wine for my loved one to use and the community has lost these items. I ended up labeling the items the next time prior to bringing them into the community for my loved one.
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Response from The Residence at Otter Creek
September 6, 2022We regret if the change in pharmacies was not communicated clearly enough, it was certainly not our intention to cause any inconvenience. We are prepared to accommodate diets that are low in salt, sugar, and other restrictions; please speak to our Restaurant Operations Director to ensure you get what you need. We sincerely appreciate your feedback, not only because we want your experience to be a positive one but because it helps us to improve in how we serve our residents and their families,
The Residence is a fine, friendly, and good place to be. the friendliness stands out to me. no matter who you are, they will accept you.
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Response from The Residence at Otter Creek
March 13, 2022Thank you for your five-star review. We're so happy that you feel welcome and accepted!!
It is a lot of work. This community is high priced and they are not easy to work with as far as the medical staff. As soon as medicine changes it take a lot to get this updated and taken in effect for my loved one. I know they are doing it to protect the patient but it is a lot on the family and the doctors that have to deal with the situation also.
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Response from The Residence at Otter Creek
March 10, 2022Thank you for your four-star review. We appreciate your constructive feedback on our medication management protocol and appreciate you understanding that our resident's health is our top priority!
Our family had an in person tour and we loved this community. We did not get to see the memory care unit because they had a positive case but everything we saw on the assisted living side was amazing, we were extremely impressed. This would of been the facility we would of chosen but the location was just to far away considering weather and traffic.
Response from The Residence at Otter Creek
January 10, 2022We're so grateful for your lovely review and are disappointed that we aren't the right fit for your family. Thank you for touring our community and know that our door is always open if your circumstances change!
The administrative process has been very difficult. Invoices to be emailed to LTC insurance company have not been sent. In addition communication with the accounting person has been less than professional.
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Response from The Residence at Otter Creek
December 15, 2021We’re so sorry that you had this negative experience. We work very hard to ensure that all of our processes are efficient and professional and really will not settle for anything less. We are looking into this matter and will make the necessary changes to prevent this from happening again.
We chose Residence of Otter Creek because of the activities that were scheduled that we were able to see, the amenities, the food was excellent, and the recommendation of the facility from others. The apartment sizes here are large, she was in a 1 bedroom and it was very spacious. The meals are chef prepared and good quality. I would recommend.
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I toured this community looked nice enough but the memory care was located in the basement and it felt like an institution to me had a bad vibe they had a tiny little garden that was surrounded by a fence where you couldn't enjoy it. The building was just a big square. I had to just go to another community.
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Response from The Residence at Otter Creek
November 3, 2017Thank you for touring our community. We're sorry to hear you did not feel as though we were the best fit for you or your loved one. We do take a lot of care to create an environment tailored to best practices in memory care, using unique details such as wall colors, furnishings, and sunny and secure indoor and outdoor areas that promote engagement and well-being for our residents. Our community is designed to ensure an active and dignified lifestyle for our residents, and to support and enrich the experiences they have on a daily basis. We do thank you for and value your opinion. - The Residence At Otter Creek
This was a beautiful community. The landscaping was very well done and the inside was clean and well maintained. The staff was friendly and very nice. They seem to offer quite a few activities for the residents to do.
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The staff are very knowledgeable and caring. The community is well-kept and is very clean. They have so many activities that my mom enjoys like watching movies and going into town. Meal time is her favorite time of day because she really enjoys the variety of food offered.
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See what the neighborhood has to offer and what’s nearby:
The Residence at Otter Creek offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Residence at Otter Creek 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (802) 388-1220 to reach a resident at The Residence at Otter Creek.
To reach a resident at The Residence at Otter Creek call: (802) 388-1220
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.