The Residence at Oak Grove

Mom likes the residents and the food. She loves her room. Not happy with the bathroom bc it's not set up for her paralysis on the right side. Maybe if a room like hers but laid out opposite in the bathroom becomes available she could swap rooms. She can't or won't use the bathroom except to shower. I never see the nursing staff in her room. She was stuck on the bedside toilet one time when I got there and had been sitting there for 20 minutes waiting on help.

So far I've been very pleased. The facility is super clean. The rooms are nice. They seem to keep them well maintained. Normally the care is pretty good, although today they didn't change my loved one before they sent him out for an appointment, which they've done before. But the staff seem to be really receptive when I come to them with concerns or questions.

Like family. Very caring staff, dept was engaged. Lots of laughing.

The workers treat the residence well, and like their own. It's a loving, fun, and amazing facility.

They make it a top priority, of my mothers well being, at all times.

The Residence at Oak Grove's staff have far exceeded my expectations. I moved my mother from another memory care facility to be closer to me. Fearful that the move and change might be detrimental, I was pleasantly surprised to learn it was in fact delightful. Since the move I have noticed a huge improvement in my mothers well being. The staff made all the necessary efforts to make her feel welcomed and at home. She absoulutely loves living there and loves the staff as well as the facility.

Beautiful Building Excellent Food Caring Staff

I am doing better than I have ever done here than in any other facility. Sometimes I am concerned about why I don't always fit in a group of people.

It is a wonderful place to live. The staff is so helpful, and kind. A Christian atmosphere is important to all at our home. I feel so at home, with the beautiful surroundings and Christian leaders. So proud that I live here.

I recently toured the property and all i can say is wow. Its the newest facility in the area and that was really important to us. The executive director and staff ([name removed]) were very kind and showed around the facility. Also feel like the costs were very reasonable.

Biggest mistake I ever made. Place looked great but the care was awful. No RN on duty, would not answer calls or return calls.. Could never get into the facility after 5 or on the weekends Hardly ever had their events that were on calendar. Did not make sure my dad got his meds. The list goes on.

The facility and staff are very nice !! The new management team together is awesome !! I recommend this place to anyone who wants compassionate individuals taking care of your loved ones .

It feels like an upscale hotel experience. the staff is friendly, and the food is very good. I love the core values that they support. My favorite is communication. New positions filled have been an enhancement to the community.

I wish I could recommend this community but based on many experiences with my parent living here in the last few months I cannot. A supervisor with experience needs to be on duty 24/7, someone with compassion & a caring attention to details for the residences, esp the memory care residents.

We chose Residence at Oak Grove because we heard by word of mouth that people had family here and had a good experiences. The room sizes here are really good. They do also seem to have a nice variety on the menu even though she does not eat the food. She is on the memory care side and they do seem to be short staffed on CNAs. They do take feedback well from the families. Overall, I would recommend this facility, it is top of the line.

The staff was not friendly. The way it’s designed is not what I expected when I toured looking for my mother. Seems there is a lot of work to be done with staffing and everyone seemed uninterested in showing us around. I went during meal time and the presentation of the lunch looked like something you would see in a school cafeteria or in an institution. None of the rooms had closets and all the rooms were small . Even the “deluxe “ was very tiny. Only room for bedroom furniture . Wasn’t large enough to have a sitting area and bedroom area and the no closet was an immediate turn off. Their prices are extremely high compared to what’s included and room size verse what other assisted livings offer