Add a review
For pricing & availability
My Mother is doing well at the Phoenix of Hammond. She likes the food. Her apartment is nice in good working order with big beautiful windows. She is even able to have her cat with her. The CNA's are very kind and caring.... Read more
At The Phoenix at Hammond, the trusty team of caregivers make the transition into senior care as smooth as possible. They have a passionate team that cares deeply for each resident and works around the clock to offer the best, high quality service possible. Designed to provide comfortable living and enjoyment day in and day out, the campus features luxe design details, sunny courtyards, and bright and spacious living and entertainment areas.
With on-site, caring staff available day and night, residents appreciate unparalleled services and amenities such as transportation and routine housekeeping and laundry. They also offer in-house therapy and health care right on site for residents’ convenience.
Anytime you’re hungry, utilize the community’s room service option or stop by their restaurant-style dining area to order tasty, nutritious meals prepared fresh by their talented professional chef. Moving from the dining area to the spacious lounge areas, residents are welcome to visit and relax during their free time. For a breath of fresh air, residents can unwind in pristine courtyards, vibrant putting green, and secured indoor/outdoor walking paths.
Residents are offered a wide variety of daily and weekly activities that enhance seniors’ mental and physical abilities and encourage lasting companionship. Cultural...
Read More
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
12 reviews9.3
Out of 10
5 star
75%
4 star
17%
3 star
9%
2 star
0%
1 star
0%
A Place for Mom has scored The Phoenix at Hammond with 9.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Phoenix at Hammond has 12 reviews with an average "overall experience" of 4.7 out of 5.
5.0
4.9
4.9
4.9
4.9
4.9
4.8
My Mother is doing well at the Phoenix of Hammond. She likes the food. Her apartment is nice in good working order with big beautiful windows. She is even able to have her cat with her. The CNA's are very kind and caring.
Read More5
5
5
5
5
5
4
Great place for a family member to live while getting better. I highly recommend this place.
5
5
5
5
5
5
5
Response from The Phoenix at Hammond
September 5, 2024Hello Rosa, thank you; we appreciate your feedback. Thanks again for the recommendation, and have an amazing day!
My mother has been at the Phoenix for almost 3 months, and we are happy with the experience. Generally good communication, though after typical work hours, getting someone on the phone can be challenging. Overall, we are very pleased with this choice of facilities. Nice amenities and programming for residents.
Read More5
4
4
4
4
4
4
Response from The Phoenix at Hammond
August 10, 2024Hello L, thank you; we appreciate your feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
I researched several places to move my father who has dementia. The Phoenix at Hammond has been a blessing. He has thrived there. No matter what time or day I visit, he is clean, looks well, and is taken care of. Every staff member I have had contact with has been super nice and professional. The grounds and inside are always clean and well maintained. The staff are always working and helpful. I do not worry about my dad being here. If I want to check on him, I can call at any time and they let me know how he is. A Place for Mom was a super big help with finding The Phoenix and coordinating tours and answering all my questions.
Read More5
5
5
5
5
5
5
Response from The Phoenix at Hammond
August 13, 2024Amanda G, we are very happy we could provide you & your loved one with a positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help!
Clean, pretty, well-staffed facility. Delicious food.
5
5
5
5
5
5
5
Response from The Phoenix at Hammond
June 6, 2024Thank you for your kind review regarding our community. We take pride in our excellent staff, cleanliness and our outstanding Food & Beverage Director, Trenelle who is charge of all our delicious food! :)
Our family had a very great experience with The Phoenix at Hammond. We would definitely recommend to other families who are looking for a community for their loved ones based on thee experience we have had.
Read More5
5
5
5
5
5
5
Response from The Phoenix at Hammond
November 9, 2023We strive for 100% satisfaction, and it is great to see you had such a positive experience at The Phoenix at Hammond. Thank you, and have a fantastic day!
The Phoenix at Hammond has been a great community so far and we are very happy with our choice. The staff members are very good, the community is always very very clean we have never seen a mess anywhere. The rooms are very nice and our loved one is very happy there. The staff have been very supportive and understanding of our families situation and have been helpful everyday since the move in day.
Read MoreResponse from The Phoenix at Hammond
April 18, 2023Reuben, thank you for your kind review; we are happy to pass along your comments to the team here at The Phoenix at Hammond! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
All I can certainly say it that is has been a great place for my loved one. Nothing bad at all to say, would certainly recommend to anyone whom asks.
5
5
5
5
5
5
5
Response from The Phoenix at Hammond
September 26, 2022We appreciate your positive review about your recent experience with us! Have a wonderful day!
I work with The Phoenix at Hammond and in the 10 years I have been in senior living I have never seen such a great team. The residents are so full of life and happy. I love the beautiful community and the people affiliated with it.
Read More5
5
5
5
5
5
5
Response from The Phoenix at Hammond
August 19, 2022Heather, thank you for your kind review! We are so glad to have you as part of The Phoenix family!
I did not expect this type of building to be so beautiful and not see people who lived there to be so active and smiling. I think the people who lived there welcomed us like we been friends years before. [name removed] and [name removed] were so great. I like the options they have. We are back a second time to tour because their pricing changed. This is where my mom wants to be.
Read More5
5
5
5
5
5
5
Response from The Phoenix at Hammond
August 17, 2022Thank you for taking the time to leave a review for us at The Phoenix at Hammond. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
The facility was so welcoming. [name removed] helped us go through the facility and really helped us understand what to expect. I really enjoyed myself and now know what to bring back to my parents.
Read More5
5
5
5
5
5
5
Response from The Phoenix at Hammond
August 19, 2022Hi Marie S, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
This community was assisted living and me and my loved one were not at this stage just yet. We just knew that this was not the right place for us.
Response from The Phoenix at Hammond
July 12, 2022We appreciate your feedback about your recent experience with us! If we can assist in the future, please let us know. Take care!
See what the neighborhood has to offer and what’s nearby:
The Phoenix at Hammond offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored The Phoenix at Hammond 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (985) 602-4200 to reach a resident at The Phoenix at Hammond.
To reach a resident at The Phoenix at Hammond call: (985) 602-4200
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.