Add a review
For more information about senior living options
My parents both moved to the Laurels in May 2024. The Staff is totally amazing. My parents have loved every minute living at the Laurels. The medical care, food Service, Activities, & Housekeeping, Thank you. [names removed]. Knowing my parents are so loved & cared for is such a wonderful feeling. I visit them daily and they are so very comfortable and happy.... Read more
The Laurels of University Park in Richmond, Virginia is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Private, Semi-Private
Nursing homes are many things to many people. Whatever your needs, our goal is to provide compassionate nursing care in a clean, comfortable setting where you will feel at home. Individualized attention begins as soon as you are admitted, and our skilled nurses meet with you regularly to discuss...
6.0
Review Score
Review Score
5 reviews6.0
Out of 10
5 star
20%
4 star
0%
3 star
0%
2 star
20%
1 star
60%
A Place for Mom has scored The Laurels of University Park with 6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Laurels of University Park has 5 reviews with an average "overall experience" of 1.8 out of 5.
2.5
2.5
2.8
1.9
2.0
2.5
1.5
My parents both moved to the Laurels in May 2024. The Staff is totally amazing. My parents have loved every minute living at the Laurels. The medical care, food Service, Activities, & Housekeeping, Thank you. [names removed]. Knowing my parents are so loved & cared for is such a wonderful feeling. I visit them daily and they are so very comfortable and happy.
5
5
5
5
5
5
5
The nursing staff was ok but the office staff, especially the Social Workers, are LAZY and REFUSE TO DO THEIR JOB!! Notified the Administrator and never heard from him. Then the staff wanted to discharge my Mother HOME, without ANYONE APPROVING IT, knowing full well she was unable to care for herself. I was lied to several times, and threatened!! This place is a NO GO!!!
2
3
3
2
3
2
1
They were not administrating his medications correctly, he was on a thyroid medication that he had to take first thing in the morning on an empty stomach. They were giving them to him at night after a full day or eating. If you are in a shared room, it is so crammed and there is no where to sit. His cable went out while here and I asked for maintenance, they told me they did not work on weekends so they wanted him to just sit there in his room in silence. The staff were always extremely rude to me. All of his clothing was labeled and they lost more than half of his stuff, so I had to buy him a whole new wardrobe before I moved him out. I would never recommend them.
0.5
0.5
0.5
0.5
0.5
0.5
0.5
RUN AWAY AS FAST AS YOU CAN!!! The staff is terrible here and no one seems to want to do their job! I, unfortunately, had to stay here for 2 months for rehab and the staff NEVER answered call bells, they gave the wrong medicines, told me wrong information--it was a nightmare!! Things got so bad that I had to take things to the head nurse, the president of the park, who both were jokes, and finally I had to call the ombudsman to get things taken care of! It's as if not one person there cares about their job or about the patients there!!
0.5
0.5
0.5
0.5
0.5
Everyone seemed so nice when they want to get you in there. It was just horrible; my sister almost died this year in there when she ran a 103 fever and no one would even come in the room. I ended up calling 911 myself and thank goodness, got her to a hosptial in time. Since then, her friend's father who is a Dentist in Richmond was given the wrong medicine and went into seizures. He thankfully left that day and never went back. STAY AWAY IF YOU LOVE SOMEONE.
4.5
3.5
1.5
1
0.5
See what the neighborhood has to offer and what’s nearby:
The Laurels of University Park offers Private and Semi-Private. Learn more.
A Place for Mom has scored The Laurels of University Park 6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (804) 747-9200 to reach a resident at The Laurels of University Park.
To reach a resident at The Laurels of University Park call: (804) 747-9200
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.