The Healthcare Resort of Topeka

Many of the staff are not professional. They gave my 86 year old mother someone else's meds because they didn't have hers yet. They wanted her to eat in the dining room with everyone else, even though she had just had shoulder replacement and couldn't even hold silverware yet (how embarrassing for her). They took over 30 minutes to bring an ice pack and never did fulfill a few other requests. They did not have any safety protocols (gait belt) for helping her to the bathroom. It was very noisy... not relaxing for a surgery recovery. They were not going to bring her food to her if I had not gone and checked on where it was. The social worker and one of the PT's were the only positives we encountered.

I wouldn't put my worst enemy in this circus show of a nursing facility! I'm not exaggerating when I say that this place will harm your loved ones due to inefficiencies and lack of staff. My mother who's late 60s came here for skilled nursing rehab. This place refused to discharge her after I made several attempts to do so. They left my mother half naked, on the toilet, with her using her walker to beat against the cabinets in the bathroom to gets someone's attention even though her light was on. Took someone 45 minutes to come to her. I witnessed the last 5 minutes because I walked in to see my mother in this condition. This was the second time in a week. The social worker refused to return my calls then would go to my mother's room complaining about me calling. This place looks nice and the rehab was the ONLY good thing about this entire place. The food was gross. No answering call lights. No giving correct medication. Bad, horrible, worst place I've ever visited a loved one.

We had my mom here for 3 weeks. She had some frustrations and I know none of these places staff enough people. This is sad to know, but the rehab team was awesome and really helped her get stronger. I watched them work with her and they really do a good job. They could do with a few more staff members and then be above the rest of the facilities if they could have more than 2 CNAs to answer 40 call lights, that should never be acceptable, but I'm sure this won't change.

Our mother is 89 years old she was in good health when she went there, when she came out she was unable to stand with 2 people, she also got a bed sore on her foot we are in the surgery waiting room she had to have her foot amputated because of the infection. Do not put your loved one in here they are just doing a job they don't care. I timed the call light and it was over an hour our mom waited for them, they refused to put her on the toilet to use the bathroom, they were not caring and they left mom set in dirty and wet briefs, she had to wait for hours to get her room tray. Please do not put your lived ones in that place.

I would never take anyone to this "resort". My 87 year old mother was sent here for rehab and received very poor care. The nursing staff certainly acted like it was only a job and a not very good job at that! Staff took no personal interest in, had very little patience with and definitely didn't show a caring attitude towards my mother. It took forever to get someone to respond to a call light and when someone did come, they acted "put out" over the fact that she actually needed help. My Mom is a very kind person and would never intentionally be rude or disrespectful to anyone. The same couldn't be said of the staff that were there to "help" her. Elderly, frail people that are extremely vulnerable deserve better. Well, actually, anyone deserves better than the treatment they showed my Mom during her stay there.