It's a pleasant, comfortable place to live. The staff and residents are all friends. The dining hall serves good food and is a comfortable, community gathering place at meal time. The facility is clean and well maintained, and everything needed is available. A complete Kaiser medical facility is right across the street. It's an excellent place to live. It's a beautiful place to live.... Read more
The Havens at Antelope Valley delivers an exceptional senior living experience at its community in Lancaster, California. Towering palm trees, breathtaking mountain views, and a meticulously maintained outdoor sitting area give the community a resort-style appeal at first glance. Homelike indoor common areas make it easy for residents to enjoy their favorite activities, whether it’s reading a book in the library, pampering yourself at the on-site beauty salon, or chatting with friends by the fireplace.
Devoted caregivers are available around the clock to provide assistance with activities of daily living, medication management, and memory care services. The pet-friendly community offers a variety of studio, one-bedroom, and two-bedroom floor plans with kitchenettes, walk-in showers, and spacious closets. Residents can delight in amenities that include three nutritious meals served daily, scheduled transportation, and weekly housekeeping.
The area offers ample shopping to satisfy all tastes and budgets at Lancaster Marketplace, Valley Central, and Sol Plaza Boutique Mall. Nearby dining ranges from Italian, Mediterranean, and Thai cuisine to diner-style eats. Popular nearby attractions include Prime Desert Woodland Preserve, the Museum of Art and History, and the Elyze Clifford Interpretive Center. Top-notch medical care is less than 10 miles away at Antelope Valley Medical Center, and the...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.3
Review Score
Review Score
50 reviews9.3
Out of 10
5 star
48%
4 star
36%
3 star
8%
2 star
4%
1 star
4%
A Place for Mom has scored The Havens at Antelope Valley with 9.3 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, The Havens at Antelope Valley has 50 reviews with an average "overall experience" of 4.2 out of 5.
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It's a pleasant, comfortable place to live. The staff and residents are all friends. The dining hall serves good food and is a comfortable, community gathering place at meal time. The facility is clean and well maintained, and everything needed is available. A complete Kaiser medical facility is right across the street. It's an excellent place to live. It's a beautiful place to live.
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Response from The Havens at Antelope Valley
September 5, 2024Jack - Thank you for your wonderful review! We’re delighted to hear that you find the community comfortable, with friendly staff and residents. It’s great to know you enjoy the dining experience and appreciate the clean, well-maintained environment. Having a medical facility nearby is certainly a bonus. Your positive feedback means a lot to us!
However, The communication from the Havens to resident family is absolutely HORRIBLE. For example: 1) Families were never notified when the entire facility was in isolation for weeks due to Covid outbreak. 2) The facility was without hot water for 4 days. At an assisted living facility, this is a health crisis. 3) Management staff has changed 3 times since my Dad's arrival. 4) Voicemail recording is from the previous manager.
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Response from The Havens at Antelope Valley
August 14, 2024We appreciate your high ratings for our community. However, we're deeply concerned to hear about the details of your experience. To tell us more, please email Erica, Regional VP of Operations, at erica.ogle@pegasusseniorliving.com with your full name and contact information. We are dedicated to providing passionate care to the residents and timely, transparent communication with our families. Thank you in advance.
This place has gone down hill over the last several months. Nobody calls me back from the general managers office, the tall blonde lady next door in the office is rude she was yelling at another employee when I tried to get her help she ignored me completely. The food is fair definitely not good. They take your money and don’t deliver the services. Overall it’s a dump and you should avoid it.
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Response from The Havens at Antelope Valley
May 9, 2024Thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please email Operations Specialist Blaine at blyons@pegasusseniorliving.com if you would like to provide more details.
Everyone is very friendly! My mom is clean, fed and issues regarding her apartment are addressed right away. Sometimes they run out of things and then half the portion to go around ...according to my mom However, they have a monthly meeting with the residents on how they can improve.
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Response from The Havens at Antelope Valley
May 8, 2024It's wonderful to hear that your mom is well taken care of at Evergreen Place Senior Living! We're glad to know that the staff are attentive to her needs and promptly address any concerns she may have about her apartment. We understand that occasional supply shortages can be frustrating, and appreciate your feedback. The monthly meetings with residents sound like a fantastic opportunity for open communication and continuous improvement. We value your mom's input and the feedback from all residents as it helps us enhance our services and make Evergreen Place an even better community for everyone. Thank you for sharing your positive experience, and please don't hesitate to reach out if there's anything else we can do for you!
Staff are friendly and competent, but there are occasional slips such as not telling us when my mother got covid. There have been a couple of unnecessary hospitalizations. Food is decent, not great, but certainly satisfying. Lately there has been a lack of activities. Many things scheduled that never happen.
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Response from The Havens at Antelope Valley
May 7, 2024Thank you for sharing your feedback about your mother's experience. Our goal is always to provide the highest quality of care to the people who call us home. We would like to speak with you directly to get more clarity about the concerns you've raised. Please reach out to cellis@pegasusseniorliving.com with your contact information at your earliest convenience. Thank you, we hope to hear from you soon.
I am a seasoned Physical Therapist who has had experience with many facilities and living environments during my career. The Havens at Antelope Valley is one of the better places I've seen. The staff is caring, knowledgeable, and professional. The residents there are more like family than neighbors, they look our for each other and routinely engage in social activities together. If a senior in my life ever has the need for an assisted living facility The Havens at Antelope Valley will be my top choice for them.
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Response from The Havens at Antelope Valley
December 11, 2023Johnnie: Thank you for taking the time to share your valuable insights and experiences at The Havens at Antelope Valley. As a seasoned physical therapist with a wealth of experience in various living environments, your perspective holds significant weight. We are delighted to hear that you regard our community as one of the better places you've encountered. The care, knowledge, and professionalism of our staff are paramount to us, and it's heartwarming to know that their dedication has made a positive impression on you. Your observation about our residents feeling more like family than neighbors is truly touching. We're thrilled that the residents engage in social activities together, creating a warm and supportive environment. We are humbled that you would consider The Havens at Antelope Valley as your top choice for a loved one needing an assisted living community. Your trust means a great deal to us, and we're committed to maintaining the standards that have earned your endorsement. Should you ever have further insights or if there's anything we can do to enhance our services, please feel free to reach out. Thank you once again for your kind words and for considering us as a preferred choice for seniors.
I found the facility average after working with three other relatives needing similar services. They all have issues and need a strong advocate to support the patient. We selected this facility because of its location and because it had an available studio unit.
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Response from The Havens at Antelope Valley
November 30, 2023Stanley, thank you for your feedback. As a community with the goal to provide the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please email Area Director, Blaine, at blyons@pegasusseniorliving.com if you would like to provide more details.
The staff is very friendly, it's like a home environment at The Havens at Antelope Valley. The move in is hard, but that would be anywhere. With dementia, it takes 4 to 6 weeks for adjustment. But now my mom is really happy there. The housekeeping is great and comes once a week. Mom's room is always clean and trash dumped every afternoon. Communication is wonderful and we get updates all the time. The food in Memory Care comes on a cart and is cold if not eaten right away. Sometimes my mom over sleeps in the morning and cold or microwave eggs don't taste good. I've eaten there a few times and was not impressed. We take mom out to lunch often. The beauty salon has one person who comes for 5 hours on Mondays. Mom is used to going to the salon once a week and so far they only squeezed mom in once. I now take her to my hairdresser. The activities are very limited with Memory Care, most of the residents don't participate all the time. They don't go on walks very often, but now it's too cold to be outside much. The Halloween party was fantastic with all residents and the staff dressed up. My mom thoroughly loved it! I highly recommend the Havens at Antelope Valley!
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Response from The Havens at Antelope Valley
November 21, 2023Suzanne, thank you for your insightful feedback on The Havens at Antelope Valley! We're thrilled to hear that your mom is enjoying the warm and friendly atmosphere, feeling at home in our community. We understand the challenges of the initial adjustment period and appreciate your patience during this transition. Your compliments about our housekeeping services and communication efforts are greatly appreciated. We take pride in maintaining a clean environment and providing regular updates to families. Regarding the dining experience, we're sorry to hear about the temperature issues with the food. We value your feedback about the beauty salon scheduling and activities in memory care. We're continuously striving to enhance our services and offerings, including more opportunities for engagement and tailored activities for residents. The Halloween party was a hit, and we're thrilled your mom loved it! Creating memorable experiences for our residents is a priority, and we'll continue to organize fun events like these. Thank you for recommending The Havens at Antelope Valley. Your feedback is invaluable as we aim to consistently improve and provide the best possible experience for our residents and their families. If you have any further suggestions or concerns, please don't hesitate to reach out.
Wonderful and friendly Staff lots of activities and wonderful entertainment. Fun place to be and live very special welcoming atmosphere. There is also the wonderful Memory Care Unit with all the great activities and entertainment wonderful and Caring Staff on both sides of the facility. Great Leadership Team
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Response from The Havens at Antelope Valley
November 24, 2023Althea - Thank you for taking the time to share your positive experience at The Havens at Antelope Valley! We're thrilled to hear about your wonderful impressions of our community. Creating a vibrant and engaging atmosphere for our residents is at the core of what we do. We're delighted that you found our staff friendly and accommodating. Providing a wide array of activities and entertainment is part of our commitment to ensuring a lively and enjoyable experience for everyone. Your mention of our memory care services and the kind words about our dedicated staff on both sides of the community mean a lot to us. Caring for our residents, especially in memory care, is a responsibility we hold close to our hearts. Behind every great team is a great leadership team, and we're fortunate to have one that is committed to upholding the highest standards of care and service. We're immensely grateful for your appreciation of the welcoming atmosphere we strive to maintain at The Havens. Should you or your family need anything or have further feedback, please feel free to reach out. We're here for you.
The Havens has been a good experience for my father-in-law and for us as well. He enjoys living there, he especially enjoys the activities. Unfortunately, my father-in-law is a very picky eater so the dining experience has been a little underwhelming for him. That was the reason for the four stars below. As far as the staff, they are friendly & very helpful toward our needs. [name removed], in administration, has been very helpful to us and a joy to work with. So, The Havens has been a good place for my father-in-law. He has made many new friends.
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Response from The Havens at Antelope Valley
November 22, 2023Thank you for your honest feedback. We would love to improve your father-in-law's dining experience. Please let us know how we can better accommodate his needs. Thank you for your kind words about our team!
I’ve been affiliated with the Havens for almost two years now. The resident and staff are friendly and caring. There is such a warm environment within the community. It is really a home away from home. Nurturing and promoting family, fun and friends. There’s numerous activities throughout the day. Ample opportunities to meet other members in the community.
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Response from The Havens at Antelope Valley
November 21, 2023Thank you for sharing your heartfelt experience with us! We're delighted to hear that you've found The Havens at Antelope Valley to be a welcoming and nurturing place, fostering a warm "home away from home" atmosphere. Promoting connections and camaraderie among residents is truly a priority for us, and we're thrilled that you've felt embraced by the community. We aim to continuously provide ample opportunities for enjoyable activities and interactions, creating moments that encourage friendship and fun. Your feedback means a lot, and we're grateful for your kind words.
The Havens at Antelope Valley is a great place for seniors. There is such a sense of community there. The residents and staff are awesome! They treat residents more like family than residents. I wish I had known about places like this when my mother was alive . The Havens come highly recommended by me ??
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Response from The Havens at Antelope Valley
October 23, 2023Thank you for the excellent review, Alisa!
We were looking for a place for us that we could plan to go to in a few years when we needed extra help with our daily lives. When we visited The Havens, we were impressed with the clean, bright facility, the several apartment options, and the friendly atmosphere. While we're still relatively young (in our late 70's) and healthy, the independent living arrangements were what we were looking for, and we decided to wait for an available apartment. We didn't have to wait long until the perfect apartment became available. We moved in, and are so glad we are here. Though everything is provided, we are living independently and take care of ourselves. While we have a kitchen, we don't need to prepare our meals as the dining room provides excellent meals which are tasty and filling. Everyone, staff and residents, are so friendly and encouraging. The staff know us by name, and the dining staff even know the foods we like. There are plenty of activities every day and lots of friends.
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Response from The Havens at Antelope Valley
October 11, 2023Jack and Nancy - Hello! Thank you for taking the time to share your experience at The Havens at Antelope Valley! We're delighted to hear that you're enjoying your independent living arrangement in our clean and vibrant community. It's wonderful to know that you found the perfect apartment and that you appreciate the friendly atmosphere and excellent dining options. We take pride in providing a supportive environment where residents can maintain their independence while enjoying a rich social life and engaging activities. If there's ever anything specific you'd like to see or experience here, please don't hesitate to let us know. We're here to ensure your time at The Havens continues to be fulfilling and enjoyable. Welcome to our community!
My brother picked it based on cost, location, and a visit.Decent place, some shortcomings (food is just ok, but not bad), a bit short staffed, staff seem to genuinely care, renovations underway that are very slow, but improvements have been made as a result.
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Response from The Havens at Antelope Valley
August 7, 2023Thank you for taking the time to share your thoughts about your experience at The Havens at Antelope Valley. We appreciate your feedback and are glad to hear that your brother chose our community based on factors like cost and location. We're continuously working on enhancing our services to ensure our residents have the best possible experience. We're delighted that you've noticed our dedicated staff members who genuinely care about our residents' well-being. Regarding the renovations, we apologize for any delays you may have experienced. While these improvements are progressing at a slower pace, we're committed to creating a comfortable and updated environment for all our residents. We're pleased that you've already noticed positive changes resulting from these efforts. Your input is invaluable to us as we strive to make our community a wonderful home for our residents. If you have any further suggestions, please don't hesitate to reach out to our management team. Thank you once again for choosing The Havens at Antelope Valley!
I would tell others to be clear on the levels of care assessment and the distinction between oxygen tanks vs oxygen concentrator for additional care charges. Make sure to provide written documentation to residents for updates and changes to any existing policies or regulations. I would recommend The Havens at Antelope Valley.
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Response from The Havens at Antelope Valley
June 16, 2023Thank you for your constructive feedback. As a community with the goal to provide the highest quality of care to the people who call us home, we would like to speak with you in more depth about your experience. We always wish to meet the individual needs of the residents. Please email Regional VP of Operations, Pamela, at phardesty@pegasusseniorliving.com if you would like to provide more details.
There is a caring atmosphere with beautiful facility. Nice place to live. Very pleasant living conditions. Plenty of activities and planned events for all. The activities director ([name removed]) is our favorite of all!!
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Response from The Havens at Antelope Valley
July 12, 2023Lynn, thank you so much for sharing your wonderful experience at The Havens at Antelope Valley. We greatly appreciate your kind words and are thrilled to hear that you find our community beautiful and enjoy the caring atmosphere. Our team takes great pride in creating a pleasant living environment for the residents, and we are delighted to know that you appreciate the living conditions. We understand the importance of engaging activities and events to enhance the residents' lifestyles, and we're glad to hear that you find our offerings plentiful and enjoyable. We couldn't agree more about our exceptional Activities Director! Their dedication and passion for creating meaningful experiences for our residents make them an invaluable part of our team. We'll make sure to pass along your kind words to them. Once again, thank you for choosing The Havens at Antelope Valley as your home and for taking the time to share your positive feedback. If there's anything else we can do to enhance your living experience, please don't hesitate to reach out to us. We look forward to continuing to provide you with the best possible care and support.
I am happy to live here the employees care a lot more than they ever are expected to and I am glad to be here. Everyone is friendly and the food is great too. I do not think I could have found a better place to live.
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Response from The Havens at Antelope Valley
July 12, 2023Vernon, thank you so much for sharing your positive review about living at The Havens at Antelope Valley. We're thrilled to hear that you're happy with your decision to make our community your home! Our dedicated employees take great pride in going above and beyond to ensure the well-being and happiness of our residents. It warms our hearts to know that their care has exceeded your expectations. We truly believe that a caring and supportive environment is essential for creating a fulfilling living experience. We're delighted that you've found everyone in our community to be friendly. Building a strong sense of camaraderie and fostering a welcoming atmosphere is important to us, and we're thrilled that it shines through in your interactions with others. It's also fantastic to hear that you enjoy the food at The Havens at Antelope Valley. Our culinary team works diligently to provide delicious and nutritious meals that cater to our residents' preferences and dietary needs. We're thrilled that our efforts have contributed to your positive experience. Thank you once again for your kind words. We're honored to have you as part of our community, and we're committed to ensuring that you continue to feel at home and receive the exceptional care and support you deserve. If there's anything we can do to further enhance your experience, please don't hesitate to reach out to us.
My mother lives here and I visit often from out of town. When I am here the people are very friendly. But the food is awful. Sometimes it’s hard to figure out what they are serving. The wait staff really needs to be trained. They will carry one thing at a time or it can take 30 minutes to get a pat of butter. They also tend to run out of what is on the menu quite often.
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Response from The Havens at Antelope Valley
July 12, 2023Sue, thank you for taking the time to provide feedback regarding your mother's experience at The Havens at Antelope Valley. We value all feedback, both positive and constructive, as it helps us identify areas for improvement. We're glad to hear that you find the people at our community to be friendly when you visit. Creating a warm and welcoming environment for residents and their families is of utmost importance to us. We continuously strive to enhance the quality of our meals and ensure that they meet the diverse preferences and dietary needs of our residents. Your comments regarding the menu clarity and variety will be taken into serious consideration as we work to improve the dining experience. Regarding the wait staff, we appreciate your feedback on their efficiency and training. We are committed to providing prompt and attentive service, and we will review our training protocols to address any areas that require improvement. We value your input and want to assure you that we are committed to making the necessary adjustments to enhance your mother's experience and that of all our residents. If there are any specific concerns or suggestions you would like to share, please feel free to reach out to our management team directly. We appreciate your understanding and willingness to help us improve. Thank you again for sharing your thoughts, and we hope to have the opportunity to exceed your expectations in the future.
My mom moved in 6 months ago and is so happy to have found the perfect place that meets all her needs. The food is delicious and the activities she loves. The staff are cheerful and always willing to help. I am so happy she is thriving. Definitely put your loved one here you will not regret it.
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Response from The Havens at Antelope Valley
July 12, 2023Shelly, thank you for sharing your heartfelt review about your mom's experience at The Havens at Antelope Valley. We're overjoyed to hear that she has found the perfect place that meets all her needs and that she's thriving in our community. We take great pride in providing delicious and nutritious meals for our residents, and we're delighted to know that your mom enjoys the food. Our culinary team works hard to create a dining experience that exceeds expectations, and we're thrilled that it has been a hit. Creating engaging activities that cater to our residents' interests is a top priority for us, and we're thrilled to hear that your mom loves the activities we offer. Seeing our residents enjoy their favorite pastimes brings us immense joy, and we'll continue to provide a wide range of activities to keep everyone engaged and entertained. Our dedicated staff members are the heart and soul of our community, and we're delighted to hear that they have been cheerful and helpful to your mom. We strive to create a warm and supportive environment where residents feel cared for, and your positive feedback is truly gratifying. Thank you for recommending The Havens at Antelope Valley to others. We're honored by your trust and confidence in our community. Should you or your mom ever need anything, please don't hesitate to reach out. We're here to ensure her continued happiness and well-being.
My loved one is a resident at The Havens at Antelope Valley. I would definitely recommend this facility to family and friends. All members of the staff have been very friendly and helpful to family members with any questions or concerns. The facility is always extremely clean and smells fresh. They help new residents connect with each other and provide plenty of activities.
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Response from The Havens at Antelope Valley
May 10, 2023Brenda, thank you for your kind review about our community. We are honored to serve your loved one here at The Havens at Antelope Valley!
See what the neighborhood has to offer and what’s nearby:
The Havens at Antelope Valley offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored The Havens at Antelope Valley 9.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (661) 723-8525 to reach a resident at The Havens at Antelope Valley.
To reach a resident at The Havens at Antelope Valley call: (661) 723-8525
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.