The Garnet of Casa Grande

They are the best at Garnet. The staff stay right up on my mom's condition and care. If anything happens with her they contact me immediately. We would absolutely recommend this community to other families.

My friend was just not happy with the way she was treated. The first month was ok. Basically I think the staff was overwhelmed.

I have been living in the Garnet for more that 5 years now. Where do I start? When I became ill and first came here, I came with such a rare and deadly disease that no one else really wanted me. [name removed] not only accepted me, she learned about my illness. The Med staff and caregivers all learned about a disease I have that they will likely never see again. Their knowledge has saved my life. [name removed], and the rest of the staff can tell before I know I am going to crash.? Who does that? My life is now calm, happy, and safe. My apt is cleaned, to a shine, with kindness. I am treated with compassion and love. In all these years, I have been treated like family. It is a happy place to live. NO ONE is neglected or ignored. Hanging our with the other residents I hear no complaints... This is the best and only place to live and grow older with peace, calm and love. I am honored and Blessed to be part of the Garnet family.

They don’t do a well background check on their employees. Saw one of the employees smoking drugs, got her first and last name and she has aggravated assault arrests. We have family here!!! We need safe staff

It's the best place for your loved ones in the area. They were very helpful and professional.

The community is clean, friendly, and the staff are caring here. Some of the residents complain about the minimal amount of food they receive. There are a lot of activities available for the residents to participate in. They even have outings for the residents to partake in. Overall I would recommend the community to others. The staff communication is really good, and they are responsive to emails and calls about our loved one.

They've done great for my mom. She's extremely happy with the service and amenities. It's always very clean. She says the food is good. Her apartment is very nice and everything that she needs.

The following are bullet statements; The staff is very attentive, loving and helpful from the maintenance man to the administrative staff. Need a greater variety of in house activities for those who are more mobile. Menu is repetitive. Side dishes do not always compliment the entrée. Portions are at times ridiculously small and laughable. Meals arrive uncovered warm and not "hot". Meals arrive often not as ordered and incomplete. Arriving to meals later in the 2hr. allotted time will find it hard to find a clean table with a complete place service. I question the nutrition of some of the meals with the generous use of butter, cheese and oils in the cooking process. Meals and content continue to decline despite complaints of patrons.

Our mother's six month stay at the Garnet in Casa Grande was amazing. The apartment she was/is in is always clean, the laundry services are prompt and the quiet in the neighborhood is pleasant. From the food to the many activities, she stayed busy and was very comfortable. The staff, including [Name removed] and [Name removed], as well as [Name removed], were accommodating and generous with their time. While Mom is happy about her move to California to be with family, she wanted everyone to know she has certainly enjoyed her short stay at the Garnet. She especially enjoyed the field trips and availability of the bus for errands. Also the reception staff were most helpful when we had to call and ask them to go to Mom's room because her cell phone wasn't charged up. No one on your staff every complained about helping. And that also gave us comfort. [Name removed]in maintenance was more than accommodating and quick to help out. Also years ago our grandmother, [Name removed] was here in the Assisted Living segment and we were very pleased with her care and attention. I think she contributed to some of those puzzles on the wall.

Nice facility and nice staff. But this facility also does not have gluten free meals specifically for people who have gluten intolerance. I was told that I would have to pick things off of the menu that didn't have gluten. They told me that if I wanted gluten free foods, my family could bring in food for me. Also, the facility temp. was too warm for me having MS. I need 72-73 degrees and it was warmer than that there.

The Garnet of Casa Grande is a beautiful community on the outside and inside as well. We couldn't be happier with the place we chose for my mother-in-law. They are so friendly and welcoming and she is doing so much better here with the care she has been receiving. We have dined there with her and the food is very good. They offer a lot of activities and what I really love is that they really go out of their way to encourage the residents to participate. They knock on their doors to invite them and let them know they will be back tomorrow if they didn't want to participate today. The location was perfect for us and the price was right. We would definitely recommend The Garnet to others.

I am happy that my mom is getting great care from the staff who are always caring and attentive to her needs. The community is clean with a good environment. The activities are excellent. We like the menu and the nice variety. We would recommend this community for the care of a loved one.

The Garnet of Casa Grande was a beautiful place, but it would not have been a good fit for my husband. I was uncomfortable with a number of stairs at this place. I was scared that my husband would fall. I needed something more secure for him.

I felt like this community wasn't maintained well. There were slapdash jobs in the maintenance of the building, I thought. I could have done a better job on the walls, from what I saw. The tour guide did a fine job, but the staff that was working, I felt like they were there to do a job, and that was it. The food we were given was not good. The quality of the food was below average. I didn't feel like the neighborhood was safe. The home and the neighborhood around it was run down. It's right next to one of the busiest streets in town, and if you have dementia or a walker, it's dangerous.

The care given is excellent. My Mother is happy and the food and care is very good. I have no complaints the facility is well kept and the staff is very kind and friendly. I would recommend The Garnet to anyone 100%.

My Mother has lived at The Garnet for over 5 years now, thru 3 Directors, frequently changing staff and policy changes which have increased her monthly costs. Tammy, the current Directory, has been there through all these changes, advancing from Business Mgr., to her current position---she has always been friendly, approachable, open minded and loyal to the policies and procedures she is responsible for enforcing, yet, she does her very best to keep her 'residents' safe, happy and their 'homes' affordable. She is a remarkable asset to The Garnet and I believe the 'Garnet' Family is fortunate to have her. My Mother is happy and feels safe there...I think some of the costs are too high, but, bottom line....in my mothers words, "if you can't live at home, this is the next best place to be."

I can't say enough on how great I think the Garnet of Casa Grande is. The care given is excellent. The family atmosphere is one of the things that make the Garnet a good choice for us. Another big asset in my opinion are the Care Givers, they are nurturing, caring and loving.

I think they're price is a little bit high but mom likes it there and I think they're nice to her. She doesn't really require a lot but her meals are provided there, three a day plus snacks. The housekeeping is okay. I've been there when they said they would come back and they haven't so my sister and I did it. There are quite a few things going on there. I know that people come and play the piano and they play cards and games. They have people come in and do exercise, you know, the type that they can do. They always seem to be pretty busy there. I just feel like for the price all my mother gets there are meals and her room because we giver her her medication and clean her room. I think more attention could be given to those areas.

My dad used to live her. It was the first senior community he ever lived in. He complained about the food there also but he just wants to be at home. It was clean and nice. It was about the same size as where he is now. He moved just to be closer to me.