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The Garden Plaza at Cleveland

3500 Keith St NW, Cleveland, TN 37312
9.3
Review Score
15 reviews

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The Garden Plaza at Cleveland community exterior
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17 Photos available
8
8 Floor plans available
The Garden Plaza at Cleveland in google map

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Patsy - Loved one of resident/client
5.0
Recommended

My loved one is a resident at The Garden Plaza at Cleveland and he loves it there. Very impressive place and staff. I would and have recommended it to others.... Read more

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About the facility The Garden Plaza at Cleveland

The Garden Plaza at Cleveland offers independent and assisted living to seniors in Cleveland, Tennessee. The peaceful courtyards and water fountain will draw you in — where you’ll notice lovely design features, like the high-domed ceiling and natural wood in the living room. The courteous staff welcomes you and aims to help you feel at home.

From here, you can enjoy distant views of the Appalachian Mountains, and the neighboring city of lively Chattanooga is just a short distance away. With plenty of options nearby, and The Garden Plaza community, you can experience country nostalgia and that Southern charm and hospitality at its best. Explore local history and anthropology at the Museum Center at 5ive Points, which shares Cherokee heritage with the community. Plenty of shopping and restaurants are also nearby, so a trip for goods and amenities is never too far away.

Community Amenities and Services

You can add as many activities to your calendar you like in this vibrant community. Regular activities include aquafitness, brain games, jewelry making, comedy hour, sing alongs, church services, outings, and more. There’s plenty of fun common areas for you to explore, too. Invite a neighbor to join you on the shuffleboard court or...

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Garden Plaza at Cleveland is a community within Century Park Associates properties. See all Century Park Associates communities.

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Amenities at The Garden Plaza at Cleveland

Health Care Services

Diabetic Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Swimming Pool
Arts and Crafts Center
Billiards Lounge
Fitness Center

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Bible Study Group

Reviews
for The Garden Plaza at Cleveland

Write a Review

9.3

Review Score

Review Score

15 reviews

9.3

Out of 10


5 star

80%

4 star

20%

3 star

0%

2 star

0%

1 star

0%

15 reviews

A Place for Mom has scored The Garden Plaza at Cleveland with 9.3 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Garden Plaza at Cleveland has 15 reviews with an average "overall experience" of 4.8 out of 5.

How we score communities
Cleanliness

4.8

Friendliness

4.7

Meals & Dining

4.4

Care Services

4.6

Activities

4.6

Staff

4.8

Value for Cost

4.7

1-15 of 15 reviews
Sort by

5.0
Patsy - Loved one of resident/client
Independent Living
January 11, 2024
Verified Review
Recommended

My loved one is a resident at The Garden Plaza at Cleveland and he loves it there. Very impressive place and staff. I would and have recommended it to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Garden Plaza at Cleveland

January 16, 2024

We appreciate your kind review. Please don't hesitate to reach out to us if there's anything we can do for you.


5.0
Cynthia - Resident/client
Independent Living
December 6, 2023
Verified Review
Old age and living can be luxurious

The Garden Plaza at Cleveland community is lovely with everything you could want in the apartments. It is a beautiful building with great seating areas throughout the community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from The Garden Plaza at Cleveland

December 7, 2023

Thank you for taking the time to give us this positive review. We hope you have a great day!


5.0
Andrea - Child of resident/client
Independent Living
June 8, 2023
Verified Review
Recommended

My mother is a current resident at The Garden Plaza at Cleveland. Everything has been great with our experience here so far. The cleanliness and friendliness are great. The staff and value for cost are also great. I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from The Garden Plaza at Cleveland

June 14, 2023

We appreciate your positive review about your experience with us. Please don't hesitate to reach out to us if there's anything more we can do!


5.0
Troy - Child of resident/client
Independent Living
May 16, 2023
Verified Review
The Garden Plaza at Cleveland is a great place to call home

At The Garden Plaza at Cleveland, everyone on staff is so very friendly and willing to help at any time. The housekeeping is first-rate and all of the housekeeping staff members are great. The food is okay, some meals are better than others. They have been struggling a bit with serving meals because they don't have enough servers, but they are working very hard to hire more people in order to serve the residents in a more timely manner.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from The Garden Plaza at Cleveland

May 18, 2023

Thank your for your kind review. If there's anything further we can do for you, we are happy to help!


4.0
Anonymous - Resident/client
Independent Living
April 24, 2023
Verified Review
It's going to be expensive yes, come and look

I'm a resident at The Garden Plaza at Cleveland. The staff is very friendly. The housekeeping is good. The meals are a hit and miss. I'm not sure if I would recommend this facility to family and friends.

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

4

Staff

4

Value for Cost

4

Response from The Garden Plaza at Cleveland

April 25, 2023

Feedback is important to us. May we talk to you further regarding your experience? Please call our executive director at (423) 479-4447.


5.0
Denise - Child of resident/client
Independent Living
April 4, 2023
Verified Review
A wonderful community for loved ones, would recommend, friendly and caring staff!

Overall, the Garden Plaza is a wonderful place for mom and the staff are all very pleasant and helpful. There's not a better place for mom! She's very happy there, Mom doesn't like the food because she doesn't go to the dining room and hasn't participated in any activities yet...not that the staff hasn't tried, repeatedly. She just prefers to be very reclusive.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from The Garden Plaza at Cleveland

April 5, 2023

Thank you for your kind review. Please don't hesitate to reach out to us if there's anything more we can do.


5.0
anonymous - Toured community
Assisted Living
August 22, 2022
Verified Review
tour review


4.0
Mary H - Child of resident/client
Assisted Living
June 17, 2022
Verified Review
Happy with our choice

My Mom loves it here at Garden Plaza, we are very satisfied with everything. She has already made so many new friends & loves all the activities they offer. We are very pleased with the whole experience.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Child of resident/client
Assisted Living
June 7, 2022
Verified Review
Very happy with our choice.

We visited several facilities, and The Garden Plaza at Cleveland was the best we saw. We're very happy with our choice and have had a good experience so far. The staff is very friendly and helpful. My mother can be particular about the food but is warming up to it. The facility physically is very nice as well, especially if you're a more active senior.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4.5


5.0
Jennie - Child of resident/client
Assisted Living
March 7, 2022
Verified Review
Mom is happy

My mom is very happy here at The Garden Plaza at Cleveland, it is a great place. She is happier than she has been in a long time.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
October 14, 2021
Verified Review
My tour review

This community was beautiful, like walking into a cruise ship, well maintained, nice dining, very clean but the apartment size was too small for me.


5.0
Christie C - Toured community
Assisted Living
October 8, 2021
Verified Review
My tour review

This community is very nice and they did a very good job with the tour. They also did not have the comprehensive care package that we were looking for as well as that connection or feeling we were looking for with the community.


5.0
Ed and Sharon James - Resident/client
Independent Living
September 28, 2021
Verified Review
Lovely Place

We chose Garden Plaza mainly due to the location of the facility. We really lucked out and love it here and everything they have to offer. It is a wonderful place for people who need light house-keeping and meals cooked. I would absolutely recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5


5.0
FDR - Child of resident/client
Independent Living
August 31, 2021
Verified Review
The best retirement home in the area.

This place is one of the best retirement centers I've ever been in, and I've been in a bunch of them. Their opening sales staff who introduce you and show you around are very thorough, very kind, and they listen. They're very attentive to what you have to say. I would recommend it to anybody who wanted to go into a retirement home. The head manager is phenomenal, just one of the best. His assistant is phenomenal as well. And she is actually the one who takes you around and shows you the apartments and amenities, and talks with you about what to expect, pricing, things of that nature. We had a very good experience with her as well. I think our loved one is getting a very good value for the room that she has and the amenities that they offer. The apartments and grounds are all very well kept, and the apartment is very sufficient for her needs. She's very happy with it. In fact, she's the happiest she's been in years.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


4.5
Don Stovall - Friend of resident/client
Independent Living
June 8, 2021
Verified Review
Would Recommend Garden Plaza

I think my friend is really enjoying it. If I was going to pick a place to go, I would go to Garden Plaza. For one thing, it's reasonable compared to other places. And it's very nice accommodations. I know my friend is happy there, and we're very pleased that he's there as well.


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Frequently Asked Questions about The Garden Plaza at Cleveland

The Garden Plaza at Cleveland offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Garden Plaza at Cleveland 9.3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 479-4447 to reach a resident at The Garden Plaza at Cleveland.

To reach a resident at The Garden Plaza at Cleveland call: (423) 479-4447



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.