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The Broadmoor

1499 Sutter Street, San Francisco, CA 94109
9.0
Review Score
15 reviews

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Deb - Sibling of resident/client
5.0
Our Experience

My sister was previously a resident at The Broadmoor and her experience at this facility was great. The staff and residents were kind, friendly and helpful. The meals were of good quality. The move in and out processes were easy. We have recommended The Broadmoor to others.... Read more

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About the facility The Broadmoor

The Broadmoor in San Francisco, California is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Senior Apartments
Senior Apartments
Senior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.

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Amenities at The Broadmoor

Health Care Services

Staffing & Ancillary Services

Meals & Dining

Vegan
Vegetarian
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Kitchenette

Facility Amenities

Transportation & parking

Property Convenient to Public Transit
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Fitness Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

Chinese
English
Filipino
Polish

Activities

Devotional Activities On-Site
Art Classes
Day Trips and Outings
Happy Hour

Reviews
for The Broadmoor

Write a Review

9.0

Review Score

Review Score

15 reviews

9.0

Out of 10


5 star

47%

4 star

34%

3 star

7%

2 star

14%

1 star

0%

15 reviews

A Place for Mom has scored The Broadmoor with 9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Broadmoor has 15 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.2

Meals & Dining

5.0

Care Services

4.2

Activities

4.2

Staff

5.0

Value for Cost

4.2

1-15 of 15 reviews
Sort by

5.0
Deb - Sibling of resident/client
Senior Apartments
May 21, 2024
Verified Review
Our Experience

My sister was previously a resident at The Broadmoor and her experience at this facility was great. The staff and residents were kind, friendly and helpful. The meals were of good quality. The move in and out processes were easy. We have recommended The Broadmoor to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
anonymous - Toured community
Independent Living
March 20, 2023
Verified Review
Tour experience

The Broadmoor is a converted hotel that is in an old building. The location is very nice, but the rooms were grim.


5.0
Anonymous - Loved one of resident/client
Senior Apartments
March 9, 2023
Verified Review
My review of The Broadmoor

I rate them a five on everything except friendliness. On that they get a ten!!!!! My loved one's circumstances were such she was there a little more than two months. It was an interim stop between acute care and home. They knew that. She was sort of a grump, but everyone treated her well--staff and residents. I am grateful to The Broadmoor for my loved one's positive experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Norine B - Resident/client
Senior Apartments
March 4, 2022
Verified Review
The Broadmoor or BUST!

The Broadmoor is probably THE best place you can go. yes, there are other places out there, but what they have to offer - even the staff are alone, it's worth being here. the staff care about every single person, and they show that through their words and actions. there are so many activities and things to do, I can hardly find the time to sit down! when I lived in my old apartment alone, I really didn't do much; I would often sit at home all day. just this week alone, I've spent four days on different outings. if there aren't any outside activities/outings, they do offer things to do inside. seriously, you're not going to find anything better!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Hoa - Child of resident/client
Independent Living
March 19, 2021
Verified Review
Caring and Friendly Staff for Independent Home Who Want to Live in a Community

All the staff were kind, caring, and friendly to the families and residents. There was a lot of variety of food for meals for the residents. The rooms are a little bit on the smaller side; however, other communities had smaller rooms than here. There was at least a large atrium available for the residents. They have a cafeteria to eat in. This was a positive experience for us.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Loved one of resident/client
Independent Living
October 26, 2020
Verified Review
My review of the Broadmoor

We chose the Broadmoor because it was the right price and the location was close to me. The apartment sizes here are pretty small, but adequate for his needs. The best part about the community was the staff members, they were all very helpful especially during the move. I would recommend based on needs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Independent Living
February 22, 2020

[Name removed] was kind to show us the facilities and offer us a taste of the lunch too. The facility location is excellent. It is like a senior residence to get a peace of mind. They are refreshing the entrance. Hope they will continue to enhance the building as it does need updated. There is no long term commitment and the rent is reasonable.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Maya Van Putten - Loved one of resident/client
Independent Living
November 10, 2018
Verified Review
A nice place

My mom has lived at the Broadmoor for 10 months now, after her partner died and we moved her up to San Francisco to be near us. The staff is very kind and loving. She likes the activities, it is well located for public transportation and has a nice garden patio. The food is good. It is month to month, and is well priced for San Francisco. Overall, I recommend it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
A Place For Mom Customer - Toured community
Independent Living
November 7, 2013
Verified Review
Didn't like the residential...

Didn't like the residential hotel' arrangement for my mother-in-law. The rooms were small, and the place was dark. Too much money for too little [removed] SF in a nutshell!

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


4.0
A Place For Mom Customer - Toured community
Independent Living
August 19, 2013
Verified Review
I went. It is $2600 for one...

I went. It is $2600 for one room, sort of a small studio. They said the people are very active, which mom is not. There is a lot to do in the city, and a large Jewish population. They go to the JCC for activities. Moving her here wouldn't save much, but would put her 6 blocks from me. She would hate having only one room, but we have to consider that as an option. Even so, we would not have enough$$$$$.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Resident/client
Independent Living
August 5, 2013
Verified Review
Negotiate Stairs

Broadmoor is very different then what I am used to but it is close to my family. They are located in downtown San Francisco; I am more used to smaller cities and towns. The food is wonderful and everyone is kind. It is a well educated community that I am find I have things in commons with other residents. The staff is concerned and caring for their residents. The community is very clean. It is not handicap friendly; there are no ramps so you have to negotiate stairs. I would recommend this community to people who do not have to worry about stairs and negotiating them. Overall I am happy being here at Broadmoor.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Betty - Resident/client
Independent Living
July 22, 2013
Verified Review
The Perfect Place

It's just better than all others building in good repair, landscaping Friendliness is 10 out 5 It's been absolutely the perfect thing that I was looking for - it's been more than I was looking for. I came up here just to get out of the Valley for a month, and they've been terrific.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
A Place For Mom Customer - Toured community
Independent Living
June 13, 2013
Verified Review
Very nice old historic buil...

Very nice old historic building. But.... not a possibility for my Mom. Might recommend it for someone else. Ken was really great.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


2.0
A Place For Mom Customer - Toured community
Independent Living
April 30, 2013
Verified Review
Entered lobby and didn't ge...

Entered lobby and didn't get the right feel. Felt too old, needs updating. Entrance isn't very inviting. Mom didn't care for the tattoo guy at the desk. Called to cancel tour.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


4.0
A Place For Mom Customer - Toured community
Independent Living
December 25, 2012
Verified Review
I liked the Broadmoor very much. It s...

I liked the Broadmoor very much. It seems friendly,affordable & centrally located in SF.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


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Frequently Asked Questions about The Broadmoor

The Broadmoor offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Broadmoor 9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (415) 929-3333 to reach a resident at The Broadmoor.

To reach a resident at The Broadmoor call: (415) 929-3333



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.