The Atrium of Belleville

The management has recently changed, and there is a new group for special assistance. All as an effort to improve operations. The value for the money and the convenience of the facility location is wonderful.

What we like the best about The Atrium of Belleville is that we like having the caregivers treat the patients with love and care . We would recommend this community to other families based on the experience we have had.

Highly recommend Atrium for the same reason we picked it. Picked Atrium because it provides my Mother with the independence she needs.

Our loved one h a s been there for some years. All was going wonderful until the past 6 to 12 months. Management changed 2-3 times, the kitchen was closed numerous days due to no employees, and residents were served sandwiches, only some residents were skipped. Chefs came and went, as did the house cleaning and personal care staff. There was no maintenance person to repair the broken showers, pipes, etc. Most heart breaking was the way some staff spoke to the residents. Demeaning, loudly, without compassion. Our loved one will be moving as soon as we can locate a new place that treat the residents as they deserve...with dignity and respect.

This place seemed to have the best balance for those impaired who need to feel as independent as possible. All inclusive: meant I didn't feel nickeled and dimed. Some others appeared cheaper, however with pay-per-meal services or options only on week days, I know my father would have chosen quick things off campus (likely unhealthy) or not eaten regularly at all. On campus activities were limited but they do have them. They will also drive them somewhere on Tuesdays and Thursdays.

Based on the experience we have had so far with The Atrium of Belleville we would recommend them to other families. Our loved one has made new friends and it has been a happy experience. She seems to be really happy with the meals and dining service. She is really enjoying the different activities - they bring in live entertainment and have therapy dogs come by .

Our favorite part is the Atrium itself, right when you walk through the entry way into the big Atrium there is a grand piano with all these different sitting tables you can visit with your loved ones or just sit by yourself and relax. All of the rooms are around the Atrium area as well. They do have different activities - bingo twice a week, bible studies on Sunday's and they will take the residents out to grocery shop and to different restaurants. We think the value for the money is a good fit and based on our experience so far we would recommend The Atrium of Belleville to other families.

I would recommend you visit the community, and speak to the staff and a few residents of different tenure in the community. The chef changed right before my loved one moved in and the food is overcooked and bland since the new chef has arrived.

Great environment. My husband and I actually got to do an on-site visit. The staff were very friendly. The residents that we interacted with were very nice and very complimentary of the facility and staff. The residents seemed very comfortable.

My sister lives there and likes the community. I personally am a little disappointed because some of the promises the community made, they aren't doing due to COVID.

The activities at The Atrium are great, everyday they had bingo and chair exercises. There was also arts and crafts, and every Friday there is a happy hour with horderves, you could get a drink if you wanted and as well as invite your family to join. There was always something going on. When it came to the meals there was a lot to choose from, cafeteria was always open. They have two entrees each day, and if you weren't able to go down and get the food, they would bring it up to your room.

The Atrium community in the beginning was outstanding, when we first moved our loved one in we were extremely happy. We were praising this place, our loved one was really enjoying everything and getting more social. However, they have not changed management and it has gone downhill. Our loved one has said the quality of the food as changed, and they are in the processes of getting a new cook. It just seems like they have taken a lot of fun things away. They did have bed bugs for the longest time, but now our loved one says that the overall cleanliness is fine. We believe they have been short of staff, but they are still friendly. Sometimes our loved one doesn't get her medicine delivered right away. Our loved one really enjoys bingo, and she loves the guy who sings there. He puts on little concerts where they have a happy hour on Fridays, they have also taken her out for ice cream. They also have chair exercises for the residents. They are really doing the best they can during this time.

Like freedom- open space, feed birds

Very friendly.

I like everything. I really like wii bowling.

Freedom- come and go as we please.

The dining room is a great facility along with the laundry room, the lounging areas and the staff are good people and for the most part, fellow residents are very sociable.

Living areas are clean, food is good, staff is friendly.

Clean at all times. Friendly.