For services offered
My loved one's experience with Synergy Homecare is going great! The staff show up on time and are sure to keep everything clean and sanitary. My loved one is showing progress! No complaints so far!... Read more
Total monthly costs depend on the type of care provided and number of hours per month.
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4.9
They're good at assessing my mom's needs and being able to communicate with the family. I appreciate that they assist my mom and not just take over.
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They're efficient and I can count on them. [Name removed] always comes first and they do what she wants done.
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SYNERGY has been providing first class service to us. If the caregiver can't come they let me know who'll be covering. They have the routine in mind and pay attention to detail.
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SYNERGY is very accommodating and have good communication. Our caregiver is very kind and takes initiative.
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I had worked with other companies and hadn't been satisfied until I got referred to SYNERGY. They're transparent, open, and honest.
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I had a total knee replacement and needed help getting out of bed. They were fantastic. They were wonderful and intelligent.
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I just wanted to send you a note to tell you that my mom and her partner [name removed] were thrilled with the services that Synergy provided to them in Minneapolis and im sure they'll call when they return in the spring. Thank you so much for the wonderful, caring people and service you provide to allow those in need to stay in place and keep their dignity intact. What you and your staff do makes a huge difference in the quality of life of so many people. So glad that they were able to work with you!
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We have used synergy home care for companion services for my mother and the help has been wonderful and very caring! I would highly recommend this service to any of my friends with great confidence. They are top of the line in their thoroughness and are superior in their professionalism in making the client feel very secure.
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The caregivers show me that they care about my father by caring me when they have questions or concerns. They go beyond the basics to make sure he is happy and comfortable.
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The caregiver obviously cares for my wife by the way some approach her. She is very attentive to her. Synergy is very responsive and the people are available.
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I would highly recommend Synergy Homecare. The caregivers are very professional.
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It is very easy for the caregivers to understand our issues. They are willing to help. I would recommend Synergy because they have always been able to help me with anything that I’ve asked of them.
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Synergy home care is easy to work with and honest. I couldn’t have done it without them!
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Synergy services have made a life easier by getting things some that my mom can’t safely do it. Gives my sisters and I peace of mind.
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They called me almost right away which I appreciated. The owner met with me to figure out what Mom needed and what my thoughts were. He then met Mom and we came up with a plan. So far it is working well.
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My loved one's experience with Synergy Homecare is going great! The staff show up on time and are sure to keep everything clean and sanitary. My loved one is showing progress! No complaints so far!
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Response from Synergy HomeCare of Minneapolis, MN
May 15, 2017Thanks for the review! We're happy you're satisfied with the services we're providing for your loved one. Please continue to let us know how we can improve!
My wife has been assisted by Synergy for a few months. We have been impressed by the professionalism of the home care employees and the office staff. Just this week I initiated a claim for myself as well. I chose Synergy for myself based on our experience with my wife. I would recommend Synergy for anyone that needs home care.
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Response from Synergy HomeCare of Minneapolis, MN
May 15, 2017Thanks Ed! Glad you're both happy with our services. Let us know how we can continue to improve!
What was promised was not delivered. I was promised that my Dad would have the same four caregivers all the time so he would have a chance to get to know them. He got the same caregiver for no more than two days in a row. Some caregivers were great and others were less than great. When I called the office with questions, they seemed a bit unorganized and some messages that I left with whom ever answered the phone, never got passed on to the people that need the information. In the short time that we used this company, my Dad never received a caregiver for the day on two occasions. My Dad is 95 with very poor vision and many health problems. Also requesting certain caregivers was a problem and I was told that the company had over 70 some caregivers and this should not be a problem. All in all, was not impressed with the service or a few of the caregivers.
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Response from Synergy HomeCare of Minneapolis, MN
May 10, 2017I wish I knew what client this was so I can speak directly to you. First, thank you for the feedback. We will take a look at the comments at our quality control meeting this week. I'm sorry your experience was less than what was expected. We work hard to satisfy our many clients and although we continue to get very high marks and great reviews, we don't always get it right. Regarding the messages not reaching the appropriate person, we have been using a third party call center after regular business hours and it was a problem. We've since fired that company and are now handling all after hours calls in house. Again, thank you for the feedback. We take it very seriously and will be addressing your concerns right away.
They are coachable, and adjust to needs. Very responsive.
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Response from Synergy HomeCare of Minneapolis, MN
May 10, 2017Thank you for your review. We're happy you're pleased with our services. Please continue to let us know how we can improve!
I am only using them 5hr per day for 3 days a week. They are very cooperative to our needs... they did everything to help with our situation and worked out beautifully. Absolutely no complaints.
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Response from Synergy HomeCare of Minneapolis, MN
May 10, 2017Thank you for your review. We're happy you're pleased with our services. Please continue to let us know how we can improve!
Synergy HomeCare of Minneapolis, MN has received an average review rating of 4.9 based on 23 reviews. See all reviews.
Call (763) 746-2899 to reach Synergy HomeCare of Minneapolis, MN.
To reach Synergy HomeCare of Minneapolis, MN call: (763) 746-2899
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