We live in different states, so extremely limited contact. I liked that holiday meals were available for purchase. My Mom didn't leave her room. Any negative experience was her fault.... Read more
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.7
Review Score
Review Score
48 reviews9.7
Out of 10
5 star
67%
4 star
25%
3 star
7%
2 star
3%
1 star
0%
A Place for Mom has scored Swanhaven Manor with 9.7 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Swanhaven Manor has 48 reviews with an average "overall experience" of 4.5 out of 5.
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We live in different states, so extremely limited contact. I liked that holiday meals were available for purchase. My Mom didn't leave her room. Any negative experience was her fault.
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Response from Swanhaven Manor
July 12, 2024Thank you for your feedback on Swanhaven Manor. We understand the challenges of being distant and are pleased you liked the holiday meal options. We're sorry to hear your mother stayed in her room, as we encourage all residents to join in our activities. Our team is committed to ensuring a positive experience for all residents. Please do not hesitate to contact us should there be anything we can do for you and your family.
They are so organized & helpful. If you need anything they are quick to help. If you have a problem our maintenance guys are the best. Our custodian does an outstanding job here. Our office gals are always working hard keeping things running smoothly here with all the many things to do concerning all the paperwork etc. I love it here. The staff is very friendly & always ready to help. The food is usually good. I mostly eat in my room. The laundry rooms are clean , there are lots of activities. We have a bus that takes us shopping & to dollar stores, & fruit markets, baseball games, & casinos. Its just wonderful here. I have been here one year last date removed!
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Response from Swanhaven Manor
July 12, 2024Thank you for your wonderful feedback! We are thrilled to hear about your positive experience at Swanhaven Manor! Our team is dedicated to providing prompt and helpful service, from our efficient maintenance staff, outstanding custodians, and hardworking office team. We’re glad you find our activities enjoyable and appreciate our transportation services, too. Your satisfaction with the food and cleanliness means a lot to us. We’re happy to have you as part of our community and look forward to many more great years together.
This a top notch place. I like the morning door checks for Health. Plenty of parking. The Flavor table kitchen serves up some great food. Everyone is very nice and welcoming. They have plenty of Activities that will help you meet new people.
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Response from Swanhaven Manor
June 24, 2024Thank you for your positive feedback on Swanhaven Manor! We are thrilled to hear that you appreciate the morning health checks and find our parking convenient. It's wonderful to know that you enjoy the food from the Flavor Table kitchen and feel welcomed by our friendly staff. We strive to create a vibrant community, and we're glad that our activities help you meet new people. Your kind words mean a lot to us. Thank you for being a part of our community!
SwanHaven Manor is a wonderful, well-organized and safe place to live. We would Highly recommend Swan Haven. It has everything a person needs, it's in a desired location, it's reasonably priced and as close to country living as one can get. Thank you and your team for assisting us in finding the perfect place/home for sister [ name removed] ??
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Response from Swanhaven Manor
June 11, 2024We greatly appreciate your five-star review of Swanhaven Manor! We are delighted to hear that you find our facility well-organized, safe, and ideally located. It is our mission to provide a comfortable and welcoming environment for all our residents, and we are glad that we could assist in finding the perfect home for your sister. Your recommendation means a lot to us, and we will continue to strive for excellence in our services. Thank you for choosing Swanhaven Manor!
The staff at Swanhaven Manor are all very friendly. Areas for improvement- Food- generic, limited variety, small portions. I understand inflation, but still... Activities- limited space availability so often go on a waiting list. Seems like the activity is filled up before the lists are even posted. No good exercise program available, although was part of the sales pitch. The rent increase for 2023 was very reasonable.
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Response from Swanhaven Manor
March 5, 2024Your thoughtful review of Swanhaven Manor is greatly appreciated! It's wonderful to hear that our staff's kindness and helpfulness stood out to you. Additionally, we value your constructive criticism regarding the food options and activities. Your feedback will be carefully considered as we work towards improving our services. As for the rent increase for 2023, we're pleased that you found it reasonable. Your input is invaluable and we are committed to continually improving our community to better meet the needs of our residents.
I have a dear friend that I visit frequently at Swanhaven. The inside always smells clean and everything always looks very clean. The office and maintenance staff are always friendly and helpful. Whatever is cooking in the kitchen always smells delicious as well. My favorite part of visiting is the people that live there, there are always people visiting in the common areas when you walk in or in the dining room. I will be joining my friend at Swanhaven when I'm ready to move.
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Response from Swanhaven Manor
January 2, 2024Thank you for sharing your positive experience at Swanhaven Manor! We appreciate your kind words about the cleanliness, friendly staff, and inviting atmosphere. We also love the vibrant community spirit present in the common areas and dining room. It is wonderful to hear that you're considering joining your friend at Swanhaven when the time is right. Your feedback is valuable, and we look forward to continuing to provide a comfortable and welcoming environment for all residents and their loved ones.
Swanhaven exceeded all expectations. The staff's dedication to the resident's happiness was evident in every interaction we saw. The landscaping is beautiful and the communal spaces were buzzing with lively conversation and shared laughter. The focus on fostering a sense of belonging truly made this retirement community stand out, making it a haven for those seeking a vibrant and fulfilling lifestyle in their later years.
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Response from Swanhaven Manor
November 30, 2023Thank you for your five-star feedback on Swanhaven Manor! Our team is dedicated to ensuring residents' well-being through genuine interactions. The beautiful outdoor spaces and lively communal areas contribute to a strong sense of community. We appreciate your recognition of Swanhaven's commitment to excellence in senior living.
The move to Swanhaven was the best thing I did for myself. The staff are friendly, the residents welcoming, the activities many. I've made many new friends and definitely recommend living here!
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Response from Swanhaven Manor
September 22, 2023We're delighted to hear about your positive experience at Swanhaven! It is so nice to hear that you've found a welcoming community here with friendly staff, community members, and engaging activities. Thank you for recommending Swanhaven as a wonderful place to call home. If there's anything else you'd like to share or any questions you may have, please feel free to reach out. Your feedback is greatly valued.
I am satisfied.
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Response from Swanhaven Manor
September 22, 2023We appreciate you taking the time to leave Swanhaven Manor this five-star review! It is very nice to hear that you are satisfied living here. Please never hesitate to contact us should there be anything we can do to make your experience here even better. Thank you!
I feel the parking lots are a disaster. Someone is going to fall and get hurt. The back doors going into the parking lots should both have electric door openers. Hard to get in with walkers.
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Response from Swanhaven Manor
September 22, 2023We appreciate your feedback regarding the parking lots. Ensuring the safety and convenience of our residents is of utmost importance to us. We are actively evaluating options to improve accessibility. Your concern has been duly noted, and we are committed to making the necessary adjustments to enhance the overall experience for our residents. We are constantly looking for ways to improve our community and will keep everything you mentioned in mind as we move forward. We always appreciate feedback from our residents, it only makes us better. Always free feel to reach out to us with any further questions, comments, or concerns. Thank you for bringing this to our attention.
its a nice community, I wish they offered more activities, its always the same. The meals are expensive
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Response from Swanhaven Manor
September 15, 2023Thank you for taking the time to leave this review for Swanhaven Manor. We are glad to hear both your positive and constructive feedback. We will take into consideration the idea of more variety in activities and the price of meals. We are always in search of ways for improvement. Thank you again and never hesitate to contact us directly should there be anything we can do for you.
Staff are all friendly and helpful. Residents are somewhat cliquish. Facility is safe and secure. Food program is contracted out. It is mediocre with limited fruits and vegetables. The 25% price increase for this mediocre food program makes it even more disappointing for the elderly on a fixed income. Exercise activities available are not as advertised. Base rental rate is one of the best in the area, even after adding up all the customized ala-carte amenities. Nice to be able to select amenities that fit mom's individual needs.
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Response from Swanhaven Manor
April 19, 2023Thank you for taking the time to share this review for Swanhaven Manor! We always appreciate receiving feedback, as it helps us identify areas of improvement and areas that our community already loves. So, we appreciate all of your kind words but also appreciate your constructive feedback. Never hesitate to contact us yourself or have your loved one get in touch with us. Thank you again!
My sister [name removed] has been at Swan Haven for about 3 months now. She is a changed person in so many wonderful ways! With the stresses of home ownership gone, Swan Haven has been perfect! [name removed] has made countless friends with like interests as well as partaking in a number of in house and out community activities. She so appreciates the transportation available as weather and traffic congestion is a real stressor for her. Lastly, [name removed]appreciates the cleanliness and feel of safe and secure in Swan Haven. Staff are caring, knowledgeable and available. Relocating to a new city has been made easier with the experienced staff of Swan Haven. I am so pleased with the progress that sister [name removed] has made for her comfort and sense of calm. None of this would have been possible without the support and assistance of A Place For Mom! The organization has my respect for offering such a valuable service and resource for the Senior population. Thank you for all you provide for this generation of givers.
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Response from Swanhaven Manor
March 27, 2023We want to take a moment to sincerely thank you for this absolutely glowing five-star review of Swanhaven Manor. We are incredibly thankful to hear that your sister is loving everything our community has to offer. Including our community activities, transportation, cleanliness, and of course our absolutely outstanding staff members. Never hesitate to have you or your sister reach out to us should there be anything we can do. Thank you again!
I toured this facility and it was very nice, but another facility that we toured during our search stuck out more to Mom.
Response from Swanhaven Manor
February 28, 2023Thank you for taking the time to leave this five-star review of Swanhaven Manor. We appreciate your kind words and would be happy to provide you with more information about our community. Please feel free to contact us, thank you again!
Overall it's a great place. What sticks out most is the quality and helpfulness of the staff. The facilities, especially the rooms too.
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Response from Swanhaven Manor
January 23, 2023Thank you so much for taking the time to leave this five-star review for Swanhaven Manor! It is always a pleasure to hear from a relative of one of our residents. We are overjoyed knowing our staff, facilities, and resident room have exceeded expectations. Thank you again!
I cam to Swanhaven to get information about living here. I was immediately greeted and given a tour. I knew this was the place for me!! The entire staff treats me like family.
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Response from Swanhaven Manor
January 4, 2023We really appreciate you leaving this five-star review for Swanhaven Manor! Specifically, we are always so grateful for mentioning our absolutely incredible staff members. Please never hesitate to contact us should there be anything we can do for you. Thank you so much!
I have been here 4 years and been very happy. I have met many friends, The building is always clean and they are always there for repairs, The staff is very helpful and friendly. There is as much or little as you want to do. Glad to be here.
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Response from Swanhaven Manor
December 15, 2022We here at Swanhaven Manor are so thrilled to be receiving this five-star review! Especially coming as a resident who has been with us happily for years. Thank you for all of your kind words, specifically in regard to our sensational staff members. We are so glad you are loving life here in our community and hope you continue to do so for years to come. Thank you again!
Our loved one has some dementia and we feel that they are safe here at Swanhaven Manor, they have a nice little apartment and it is a very clean community. We would absolutely recommend this community to other families. Our loved one does not participate in the activities so at times it does not matter, but for what we are paying we do with they would not completely shut down the activities when there is a covid outbreak.
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Response from Swanhaven Manor
July 7, 2022We are thrilled to receive this high-star review from you! Thank you so much for taking your time to leave this kind review for Swanhaven Manor. Especially we appreciate the fact that you said you would recommend Swanhaven Manor to other families! We thank you for trusting us to care for your loved one.
The tour was great but it was just not what we were looking for for our loved one it was just too big. This was a really good tour just not the right fit.
Response from Swanhaven Manor
May 19, 2022Thank you so much for this high-star review! We greatly appreciate your kind words about Swanhaven Manor. If the opportunity arises to continue our conversation, we would love to continue the talks and help you with your search. Thank you again!
This is a fine community. I'm impressed that the apartment is quiet and well built, it sometimes seems like I'm the only one here. The staff will do laundry and medication management for me. They will also check on me to make sure that I'm okay. The food is good. Some of the activities they have available include eucher, bingo, entertainment, and more for the residents to choose from.
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Response from Swanhaven Manor
April 5, 2022Thank you for the excellent review. We are so glad that you have been able to make Swanhaven Manor your home. We so appreciate that you have had a positive experience with our staff. Please let us know if there is ever anything we can do to serve you.
See what the neighborhood has to offer and what’s nearby:
Swanhaven Manor offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Swanhaven Manor 9.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (989) 781-6909 to reach a resident at Swanhaven Manor.
To reach a resident at Swanhaven Manor call: (989) 781-6909
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To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
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