Sunrise of Orchard

If a friend asked me, I would say overall it's been a good experience. Nursing staff takes care of concerns promptly. Mom is in Memory care and they take care to learn her likes and dislikes. Mom loves the food. They have fun activities like balloon volleyball and daily stretching. They go off campus occasionally for ice cream. Family is encouraged to visit and staff know us by name. The daily staff is so caring and kind to all the residents. That about sums it up.

My loved one was previously a resident at Sunrise of Orchard and the overall experience was good. At times, communication with the family was a little bit suspect, but it was generally good enough. Overall, I would recommend Sunrise of Orchard to others.

Mom was at Sunrise for about 4 1/2 years until she passed in hospice. The team was great. Management was supportive. No place is perfect as a nurse myself I felt the management was very responsive any time we had any questions or concerns. If my father needed assistance in the future they would be my first choice

Well staffed. Friendly. Great nurses. Very helpful.

I have a friend that lives in memory care. They absolutely love it and makes them feel at home. The engagement and care of the staff is unlike no other. I would most definitely recommend this place 100% . Thank you for all you do.

5 for all, especially for their exceptionally caring and friendly staff. Based on the experience we have had so far, we would definitely recommend the Sunrise of Orchard community to other families.

Our mom, [name removed] was a resident in memory care at Sunrise at Orchard for almost 2 years before she passed in July, 2023. As a family, we could not be any more grateful for the love and care she received by the amazing staff and support team there. Mom was sadly diagnosed with Alzheimer’s, and finding the right place for her was difficult. After two other facilities were not able to properly care for her we moved her to Sunrise at Orchard. They helped our Mom feel at home and reached out to us as a family to be sure we knew she was well taken care of. When we would visit her she was always happy, and although she could not articulate her thoughts, it was apparent she felt very content and loved at this facility. The care team goes way above and beyond to be sure each of the residents feel safe and cared for. They worked hand-in-hand with Elevation Hospice at the end to be sure Mom was comfortable and at peace. My mom was an excellent hands at a difficult time in her life.

I toured the community recently, there was music playing and all the residents were surrounding the activity listening and smiling while someone was offering them beverages and snacks. The front desk concierge was just lovely and sweet and care staff seemed very attentive.

My mother was a resident at Sunrise for many years. She was loved by the staff an dwell taken care of. The staff was always laughing with her and calling me with updates. I am so appreciative of the care they provided and I will miss seeing the team now that my mother has passed away, but they always tell me I can come back anytime to visit. I think I will !

From the top management to the care givers, everyone knows how to treat a customer! Very impressive! I would recommend the facility to any of my friends and family members! God bless you all! Thanks!

As I sat today and watched the commotion in memory care. I could not believe the compassion and love and patience the staff had for those they care for. I watched [name removed] run around helping staff, talking to residents and family. I see [name removed] ensuring residents are engaged and having fun. The care staff absolutely loves each and every person there! The unique relationships with each individual is amazing. I am so impressed. Not once even with all the things going on and a person moving in did I see any type of frustration. I saw hugs, smiles, engagement, and pure love. Thank you for all you do!

I’ve been in other places and always noticed how the staff treat the residents, mostly as though they were a bother. Not here, the staff hugs and kisses on the residents! It’s wonderful to watch. They actually care about each resident and spend time with them.

My loved one was a resident at Sunrise of Orchard. The staff at this facility were wonderful. The friendliness was great. Communication with the family was average. The meals were superb! I would recommend this facility to family and friends.

My loved one had some usual requirements and they said that they could handle him, they really have not until just recently. There staffing has been short during the year, but they seem to be getting ahead of that finally. The staff are friendly, but the caregivers not so much.

I would recommend Sunrise of Orchard. Overall, a positive experience. We picked this community, because of the appearance.The starting price was slightly less than some others. Also, the location,and kind salesman.

My friends parents live here in the memory care. the love and care that these residents are shown is special. They keep the place clean, the care staff is amazing. They are doing activities through out the day. at about 1 they start playing music and dancing with the residents, which the residents seem to love I am amazed at the program and engagement of the residents.

I had a family friend that was staying in the memory care part and the staff was very warm and comforting during these hard times. We're very lucky to have caring souls to take care of them. I definitely will recommend friends and family here for future needs.

I think this place would be good for assisted living only. This location is not meeting the care needs that are being billed for, with someone that has higher needs. They are understaffed, and the management really needs replacing. To many excuses and never fixed. It has not been a pleasant experience at at all. Very dangerous, in my opinion, to some of the disabled seniors. Get it together Surise!

While the staff was wonderful and completely responsive when "Mom" moved in, staffing shortages and high turnover due to management resulted in sub par care, no communication, and facilities decline during her one year stay. Before she had the additional support from hospice there were times she went days in the same clothes (including sleeping in them), medicine and wound care not done on time, excrement left on floor for hours. One time, no one had turned on the lights on after dark leaving her sitting in her living room. She tripped and fell when she tried to take herself to the bathroom. She was supposed to be checked on frequently for incontinence support. There were some wonderful people there but they either left or were so overworked that care suffered greatly

They didn't do much well. We were horribly disappointed. They need more staff, and provide transportation. Over sold under perform. Suitable for assisted living but not skilled nursing.