Sunharbor Manor

If you are a patient at Sunharbor Manor you will be very lucky if you are cared for by [name removed]. She is a very special CNA and cares for you as if you are special to her. In addition to excellent physical care she is very thoughtful and provides you with emotional support when she senses that you need it. She is skilled, intelligent ,experienced, and compassionate. I hope you are fortunate and she cares for you.

had a double knee replacement after a bad fall. Everyone was very professional and nice. My room was always clean. I enjoyed conversing with the staff and management, as well as other patients that were in my age range. Thank you to my doc who performed the surgery. And to Sunharbor who helped me with a very fast recovery.

As a former registered nurse of 40+ years I can confirm you will receive the highest level of care here with regard to both nursing and physical therapy. This rehab was highly recommended by all the staff at Winthrop hospital. Everyone is just lovely. I received both group and individual therapy sessions which I enjoyed. I preferred the group therapy because it was motivating. Lobby was busy which I also liked because I enjoy people watching and like being where the action is. Rest of the facility is pretty quiet. Food was good and I could order in whenever I chose. The on-site salon was a great perk. After being in the hospital I couldn’t wait to get my nails and hair done. Most importantly I can care for myself on my own again. My daughters don’t have to do my grocery shopping anymore. My quality of life is now better because of the rehab I received here.

The best therapy. I slept on the second floor in a new room. Hallway needs work but they were finishing up the renovation during my last weeks stay. I can walk all the way to end of my block to pick up my grand daughter from the school bus. All the nurses and helpers were extra nice and took good care of me. There is a waiting list at hospital to get in which was worrisome but it worked out.

After being wait listed to get in here while at St. Francis Hospital in Roslyn, we were finally able to get my Uncle into a private room with a window and flat screen tv. I was happy to see all the other patients, visitors and staff interacting in the afternoon together. Uncle [name removed] was treated with respect and love from his nurses on the second floor. Therapy happened in the gym. I stayed one day just to watch and see how it’s done. Thankfully there’s a model home so he could practice everything he would have to accomplish at home. Meals were great! He really enjoyed them. And of course we’d bring him in some additional treats that he loves from our Glen Cove Bakery. He got his haircut at the salon upstairs and probably interacted more with strangers and made more friends than he has in years. But most importantly, he’s functioning physically at a higher level than he has in a very very long time. He went from barely walking, to using a walker, and now on his own (cane occasionally, but still). All thanks to the therapists. My husband and I were really happy with the entire 10 and a half weeks my Uncle spent here. TIP: If you have any questions or issues just go to the Administrator [name removed]. She gets it done and taken care of ASAP. From needing more blankets regularly, to extra snacks, she’s your lady on the inside.

I was a patient here for 3 months. I had a wonderful experience. Therapy was terrific and I’m able to walk and function better than I could before my accident. My family visited whenever they wanted with no issues parking (free valet), and stayed as late as they wanted, no questions asked. Food was delicious with lots of choices. Lots to do on my downtime as well with movie showings, musicians, hair salon, manicurist, and pop up shops. I spent a lot of time on the outdoor patio on warmer days. Everyone is incredibly friendly and caring. I made lots of friends with the staff and other patients. Thank you for giving me the mental, emotional. And physical support I needed to get through a hard time. I highly recommend Sunharbor Manor based on my own personal experience.

Very very clean! Lots of smiles and great energy. Beautiful lobby. This is the preferred rehab by Winthrop hospital and now I know why. The therapy here was excellent. The nurses are really on top of their game. All’s the staff including management know every patient by their first name, it’s truly remarkable. I always had something to do, never a dull moment. I stayed for three months and had a different meal every single day. My favorite is the cheese and fruit tray they send around through out the day with all different snacks. Obviously my main focus on rating is the therapy since that’s why I came here in the first place, however, it’s nice to actually enjoy the ambiance and feel safe no matter where you are. Really nice outdoor area too but was only able to enjoy that the first month because weather changed. I was always a walker until my injury. I now do laps around the school track by my house. All thanks to the staff at Sunharbor. This is a very special place with special people. Thank you for everything. Cheers!

My husband was recently in this facility for Rehab after 9 days in the hospital. He was there for 5 weeks. He ended up with blood clots in both legs and a bed sore on his buttocks. In addition he was supposed to be watched carefully due to a low hemoglobin problem. They ignored him, and he ended up back in the hospital with a hemoglobin dangerously low, below 5. In addition, he was dehydrated and they wouldn't give him any water when he was thirsty. One day when I was there he had to wait 20 minutes for someone to take him to the bathroom, and another 20 while he sat on the toilet before someone could get to him. In addition they lied to Medicare and told them he could walk 20 feet when the PT showed me he could only take 5 steps before losing his breath. That is because there wasn't enough oxygen, due to the intestinal bleeding. Shame on Them

My mom, who has several health challenges, has been a resident here for several years. Overall she's had terrific care from an attentive and skilled staff. We've had experiences with other such facilities and Sunharbor excels in comparison.

My mom, who has several health challenges, has been a resident here for several years. Overall she's had terrific care from an attentive and skilled staff. We've had experiences with other such facilities and Sunharbor excels in comparison.

I am writing to express my appreciation to all the staff at Sunharbor Manor. From the time my dad was admitted he was treated with kindness, Respect and most of all dignity. I want to say thank you from the bottom of my heart. The staff go out of the way to make sure the resident and family are ok . You have nurses that take the time to stop and listen to him and answer any questions he has about his medication and Doctor Appointments no matter how many time he ask the same questions . I can not say thank you enough to the rehab team that had my dad up and on his feet standing and walking . My dad is walking more now than he has in the past three years. I was asked what my dads discharge plan home was. When sitting back and going over how sick my dad is . I had to make one of the hardest decisions I would ever have to make . I realize that he can not go back to his forever home and be safe. So when I told them of my decision to have him come move in with me they did everything to help me make this possible . They reassured him that everything would work out and we were making the best decision for his health possible. If you want to see what real angels look like all you have to do is go see the team at Sunharbor Manor. Sincerely , [name removed]

Dad was very well taken care of and in good hands. Gave us a piece of mind. Brand new equipment in gym and model kitchen and bedroom to help him practice and receive therapy. Also had newly renovated bedroom with a flat screen so he had all new furniture. He felt more like he was at a hotel rather than a rehab which was nice. The nursing staff was most impressive.

I fell in Florida visiting my brother. Fractured my tibia, was told I needed surgery. Flew back home and had the procedure. Went to Sunharbor, and it was the light at the end of the tunnel for me. They sent me for MRI and found a hematoma and blood clot. Not only did they save my life, but I actually walked out the front doors on my own with no assistance after 1 week. This is a very special place.

I love my father but he is very hard to please. We had him in glengarriff dialysis. Awful awful experience. We chose it because we are from Locust Valley and it’s closer to home. During my fathers second admission to Winthrop hospital, my daughters friend who’s a nurse at Winthrop had suggested Sunharbor because they have a great reputation and also have on-site dialysis. The difference in the experience was tremendous. So many caring nurses. And the physical therapy was excellent. My father walked out of those doors better than he walked before his initial fall. He was so happy here I really couldn't believe it. Happy with the care, the therapy, the quick bathroom service, the cleanliness, they tidy up your room during therapy, he said it was like a hotel. The food he loved, and we’re Italian! Most importantly they accepted his insurance and all covered, including the copay. This is a wonderful rehab and I highly recommend.

I had my mother in THREE different nursing facilities before we found Sunharbor. Sands, Belair, and Glengarriff. All were awful. None took care of my mom the way she needed to be taken care of. She has dementia with early onset Alzheimer’s, trouble walking, several surgeries including knee replacement, and a very specific medication regime. My dad passed so she is all my sister and I have. Sunharbor was our saving grace. The staff was incredible and the place is CLEAN CLEAN CLEAN. They took phenomenal care of her, and I saw this proven EVERY SINGLE DAY, because that is how often I visited her. Some of these reviews I don’t understand the bashing. How do you leave your loved one in a facility for years, and then complain? I don’t get it. My favorite part of sunharbor was how much the staff participated in activities with the patients and residents. And of course the therapy. INCREDIBLE THERAPY. I compared all facilities, amount of time she got at each place, what they did with her. She advanced leaps and bounds ahead of the other places while at sunharbor, after two weeks at the other rehabs she still couldn’t even stand. At sunharbor she was standing after DAYS! 4!! I can’t thank the nurses and therapists enough. You SAVED my moms life! And for that I am forever thankful to you.

My mother-in-law arrived at Sunharbor around 2pm and by 3:30 we were working to get her transferred to another facility. Just read the other reviews and you will understand why we were moving her. I could not locate anyone in admission to get the transfer started. I talked to the nursing staff and they said they would follow up. Nothing happened.. I found a administrator around 4:45. She spoke to the facility that she was to be transferred to and they required a PRI form. Well get this. Sunharbor told me that it would take a week to complete the form that any Registered Nurse can do in 20 minutes. We did get her out the next afternoon after a terrible night. KEEP AWAY FROM THIS PLACE.

I have been visiting family members here for over 5 years. In comparison to other facilities this one is so much nicer. The lobby and building are impeccably kept and create a feeling of home as opposed to an institutional feeling.

Very attractive rehab. And clean. Nurses respond to requests in a timely manner. Very happy with my mums stay here.

Sent to sunharbor for my mom from st. Francis and was recommended by my church as well. My mother had a wonderful experience and the therapy was incredible. They changed all of our lives and we are truly thankful.

Thank you Sunharbor for the excellent care you gave my mother. Thank you to the nurses for being so loving. And to the therapists for working so hard to get my mom walking and back to her old self. Thank you to all the staff for making her laugh and smile every day because I know this helped with her recovery. From beginning to end, Sunharbor was wonderful. My family and I can not say thank you enough.