Sumter Terrace Assisted Living

My mother was a resident for a very short time; but during that time I was very happy with the care that she received. Her room was a good size for her and the staff were very friendly. My family and I enjoyed spending time with her there.I would recommend Sumter Terrace to anyone looking for an assisted living facility for a loved one.

The family was unsure about moving to an Assisted Living Home since mom and dad were used to living at their home of 34 years. We brought their favorite furniture and decorations and were pleasantly surprised how easily mom and dad got used to a new routine. I didn’t realize how stressful it was to manage their medicines, but the Sumter Terrace staff takes great care of all the important details. We recommend them highly!

The staff is very nice and helpful at Brookdale Sumter. The communication with the family was very good. My mom said that the meals were really good. I would recommend this facility to family and friends.

I'm not very happy with them. My loved one is no longer here. I saw one of the meals (dinner) that was brought to him. It was less than I would feed a toddler. It's not worth almost [amount removed] a month. I worried about him more than I should have.

We picked this community, because it appeared to be the only one, that was available in the area that offered respite care. Everything seemed to work, but somethings didn't work so well. They need to improve on billing, care services and the food. My loved one did not like the food. They provided services, that were needed at the time.

The facility seems to be well maintained. Because of the condition my mother was in, it worked out very well. She was transitioning back after having a stroke and this was the next step before having her home. While she was here she received occupational and physical therapy and was doing well. She had plenty of space to move around while she was here and had a large living space. The food staff were not very friendly at all and did not seem to be caring. We talked with them about her dietary needs and that fell flat. The everyday staff were friendly and seemed to be attentive.

We chose Brookdale Sumter because of the enthusiasm from their staff. They really sold the place to me and were just great. The room sizes are the best ones I have seen, they are spacious. The facility itself is in an easy location. We are having some problems with the financing side of it, but they are taking great care of my father here and that is priceless. I would recommend to others.

We chose Brookdale Sumter because they assured us that this is where my mom would be comfortable. They call me all the time and let me know how my mom is doing. They really know how to work with residents who have onset dementia. I am happy with the care she is getting. I want to tell people looking into Brookdale to give them a shot because I would not put my mom anywhere else. I would absolutely recommend the facility.

The Brookdale Senior Living facility was excellent. They were friendly and did all they could help us get settled in. They helped us get the furniture that we needed . They were helpful in getting medical assistance and helped us get to places that we needed to attend. They helped us get to appointments.

So far I am happy with the care. My dad is enjoying the meals and he just started participating in activities. The staff have been making him comfortable and welcomed. From what I've seen for the first time visiting, he looks good and it's a great place. I also think they should itemize the personal care with the billing statement.

I would recommend Brookdale Sumter to family and friends. The staff is attentive and nice. The meal portions that my loved one has are good and healthy. There are some music activities that my loved one likes. Many more activities are also offered on site. My loved one is doing great and they are most importantly safe.

It has not been a good experience here at Brookdale. I am trying to wait it out before moving my grandmother to a new commuinty. The mangement informed me they were hiring more people because they are very under staffed. The caregiviers are rude and have mistreated my grandmother because I have brought up some on my concerns to mangement. She wasn't getting her medicine on time and I wasn't happy with the care she was recieving from them. I wouldn't recommend this community until some improvements happen to the staff.

Our experience with Brookdale Sumter has been a very positive one, overall. It's a nice looking place, the staff has been forthcoming and professional, and they've met all of our expectations in regards to the care they provide. We're confident that our loved one is in a place where he'll be well taken care of!

Locked doors on entrance made me feel locked in. Would prefer a different entrance. Rooms small.

I haven't personally gotten a chance to visit my loved one here yet (but I've got a trip planned), but after all the trouble we had with her previous facility near me this place has been a huge change! I've heard nothing but good things from my relatives. The staff have been great about communication. I'm always able to get in touch with someone, and they get back to me immediately with responses to any questions I've had.

Although we did not keep our appointment (Mom is moving in with us), the staff that I spoke to was extremely professional and curteous.