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Although staff was friendly, they were frequently understaffed, and that led to deficiencies in meals ,activities , and overall care.
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8.2
Review Score
Review Score
11 reviews8.2
Out of 10
5 star
19%
4 star
37%
3 star
19%
2 star
10%
1 star
19%
A Place for Mom has scored Summit Ridge Place with 8.2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Summit Ridge Place has 11 reviews with an average "overall experience" of 3.1 out of 5.
3.3
3.4
4.5
3.1
2.8
3.8
3.4
Although staff was friendly, they were frequently understaffed, and that led to deficiencies in meals ,activities , and overall care.
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They did an awesome job! Unfortunately my mom got very I'll and died soon after moving there! [Name removed] was particularly helpful and kind. Would highly recommend them. The food was even excellent but I heard their main cook left, I am sure they will miss him.
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5
I love the staff and they are kind. The staff work well with the family and our loved one. The building could use some maintenance with their windows. The staff communication with the family is great and they are responsive to our questions. There are three meals a day and the staff encourage the residents to go to the dining room. The residents are able to take food back to their room if they would like. Some of the activities available music therapy, events, and more for the residents to participate in.
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5
I think you need to be male and no trouble. We were very pleased at first and then things changed. My loved one became a behavior problem and they sent them to the ER a number of times. My loved one is very anxious and they made them stay in their room and was not able to walk out their anxiety. On hospice now in the city, and not ideal as the family lives in a different area.
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Very dated and small rooms. No updates since it was opened it looks like. Staff do not conduct themselves professionally. Not a secured place. Enter and walk in without anyone asking who you are. Very little activities and no outings. Too expensive for services and environment you are getting. Better choices to consider in the area.
0.5
0.5
0.5
0.5
0.5
Response from Summit Ridge Place
April 26, 2021Hi Russ It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please reach out to our Portfolio Leader, Quentin Berzins directly at [removed] at your earliest convenience.
Management and HHA need serious retraining. No support from management, constant staff shortage and there is reason why a 19 bed facility in a area that senior living is in need have lots of openings. Look elsewhere as care here will be poor and expensive! Zero activities. What they pass off is very limited for activities. Too much turnover in staff and the staffing to resident ratio is alarming, especially at night.
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Response from Summit Ridge Place
April 26, 2021Hi Susan, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. Please reach out to our Portfolio Leader, Quentin Berzins directly at [removed] at your earliest convenience.
I went on a tour here and it wasn't a good one. They had just changed the ownership like the day before. No one knew I was coming . The person doing my tour couldn't answer my questions. They didn't offer any OT or PT. There were only 19 beds in there and there were things broken in there like the closet doors and the rooms were small. I recommend families tour several places before making a decision.
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Response from Summit Ridge Place
April 16, 2018Thank you for your feedback. Here, we are always striving for all of our residents to have a great life. Part of this is always looking for ways to improve. Please feel free to email us at [removed] to let us know more about your experience.
I love this smaller community it holds up to 20 residents. We are having ownership changes and they have gone so smooth. They have some new employees and she know the resident by name. It is nice and clean. We get 3 good meals a day. The cook sat down and talked to us about what we would like to see on the menu. They have lots of homemade soup that are good. There is a daily activities of exercise every morning. And mind benders that I enjoy. If i need a ride to a doctors office [Removed] will coordinate it for me. I would recommend this community.
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Response from Summit Ridge Place
April 26, 2021Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback. We look forward to serving you again in the future!
My parents are very happy with the meal service. They also are pleased that the staff are so friendly, polite and positive. The staff moved 2 cushioned chairs into their room so they were more comfortable. My brothers and I feel like our parents are in really caring hands.
4.5
4.5
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4.5
Response from Summit Ridge Place
April 26, 2021Hi Pamela, Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback. We look forward to serving you again in the future!
I have had my dad in Brookdale Sauk Rapids for the past year. He is very happy there. The setting is quiet (in a residential neighborhood) and the facility is small (18 bed). I think he gets good care. It is called an assisted living facility but in reality it is more like a nursing home because most of the residents (including my dad) need a lot of help with their daily living activities.
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3.5
3.5
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Response from Summit Ridge Place
April 26, 2021Hi Mary, Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and are thrilled to hear your positive feedback. Care needs can progress in the disease process, and we strive to provide the care our residents need throughout their journey. We look forward to serving you again in the future!
Small, Nice, expensive.
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Response from Summit Ridge Place
April 26, 2021Thank you for taking the time to share your experience with us! We take pride in providing Red Carpet service and appreciate your feedback. We look forward to serving you in the future!
See what the neighborhood has to offer and what’s nearby:
A Place for Mom has scored Summit Ridge Place 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (320) 203-8142 to reach a resident at Summit Ridge Place.
To reach a resident at Summit Ridge Place call: (320) 203-8142
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.