Sterling Commons

Sterling Commons has been the best place for my Dad. The people are so nice and kind to my Dad. They have been very helpful to my sister and myself. I would definitely recommend them to anyone looking for a very caring and beautiful facility.

They could work more on not discouraging visitors to come back to where their families are, they try to keep everyone up in the main common area so you can't really see what activities are going on.

It was a great experience even though it was a short one. The staff members were all wonderful and we were very satisfied with everything that they did for my dad. I would highly recommend Sterling Commons.

Sterling Commons in Victorville is a very homey place. Sterling Commons is the memory care community on the Sterling property. It has been designed to offer a safe, comfortable, caring and secure home for all the residents. All my questions and any concerns have always been explained to the fullest degree. Having said that, My Mother has never looked and sounded better. I feel very fortunate to have her reside in this community in these uncertain, trying times. I would highly recommend the Sterling Commons community to anyone with elderly relations that need more care than an immediate family can provide.

My father-in-law moved into Sterling Commons in [date removed] after his dementia advanced to the point he could no longer live safely at home. From the beginning he would rave about how attentive and friendly the staff were and how delicious and plentiful the food was. He was reluctant to participate in any of the many activities and outings they had to offer, but they always encouraged him using patience and good humor. Finally, one day, he agreed to take a bus ride to a local lake and when he returned home to Sterling he called us and raved about that, too. As his family, we got such peace and comfort knowing he was so happy and that he was being so well taken care of. My father in law has recently passed but we still keep in touch with the staff because they all - from the front office to the nursing staff became friends and family to us, just as they did to my father in law. We will be forever thankful that God was watching over us and that He led us to Sterling Commons.

Sterling Commons is the ONLY place that I would trust with my mom. My Grandpa (her dad) had Altzheimers and somehow my mom found Sterling Commons for him. They treat every resident and the residents family like family. My mom always said that if she needed to go to a Memory Care Facility that she would only want to live at Sterling Commons. She told me that all the time, so when the time came that she needed more care than I could give her, I felt so relieved that this was the place that SHE chose. We both visited my Grandpa all the time so we knew what a great place it is. The food is excellent. The family room has recliners and even residents in wheelchairs are helped out of their wheelchairs and into recliners. They are comfortable like at home and are interacting in the many activities. Especially now with COVID and not being able to visit her every day. I know that they are taking great care of her both physically and mentally!

I was overall happy with Sterling Commons for my dad. I was glad to have nursing staff available to ensure his medical needs were met. They were always aware of how he was doing and were proactive about his medical needs. The facility itself is clean and in good condition. The staff there are very kind and understand the needs of their residents.

I toured this facility while looking for a place for my Mother. This community is really nice and looks beautiful. The person who gave me the tour was wonderful and had reached out to me quite often to follow up. She was really helpful in trying to help me find another place for my mom. This was the runner-up choice but for her, however, this is only a memory care facility and my Mother did not qualify. This community is for the more advanced residents. I would recommend them to other families.

I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice open floor plan and great amenities for the residents. It was just not the right fit for my husband in the end decision.

It was horrible, you could smell pee. It was strong. They are suppose to take care of the people who may not remember to use the restroom. My dad said no way when he smelled the community. Other than that, the presentation and knowledge of the facility from the staff was good. The smell just gave us a bad experience.

I want to share my journey with anyone caring for and considering placing their loved one. Placing a parent, my father, was and continues to be the hardest decision I made in my life!! Dementia and Alzheimer's not only affects the afflicted, it affects those closest to the person just as much if not more. I say this because the patient has no real grasp of what is going on and you the caretaker are stepping in and making decisions on behalf of them and you may question and even have guilt over placing your loved one and everything else that comes along with your decision. It has taken me a little over a year to come to grips with placing my father and I believe I will live with some type of guilt throughout my life. What made things easier for me was seeing my father out of bed where he would lay in bed for days at a time at home. To see him sitting and conversing with others his age was wonderful. Seeing the color in his face come back due to eating three meals a day where at home I was cursed at for trying to get him out bed to eat with us. To see him get a shower regularly unlike at home where he may have showered twice a month because that was yet another fight and where I would be cursed at for even trying to get him into the water! At home I was certain that one day I would come into his bedroom and find that he passed, he was not living in his own home, he was just existing. When it became more than apparent that my daughter and I could no longer care for him because neither of us were doing him justice by keeping in him in his own home, I was emotionally beaten up by him and had to keep reminding myself that its the disease speaking, not my father but I couldn't make the separation! My daughter and I cared for him for over 8 years with no outside help or any help from other family members, no one came to visit him and he was on lock down because we feared he would walk away during the night while we slept, he almost burnt the house down on more than one occasion, it was bad! You become selfish and want to keep them in their home but sometimes that just can't happen as in our case! The last doctor's visit I took my father to I was told by the doctor, your father has never looked better, his color is great, his blood pressure is considerably down, his weight is down, his medication was adjusted and he praised the care he is receiving! My father calls Sterling Commons home now and every week when he comes to our home for dinner he'll say after sometime, "Can someone take me home now?" To know that he is okay makes us ok! The family members that never came around or understand the disease criticize my decision and stopped speaking to me which makes it difficult because you love them but at the end of the day I have to remember that Sterling Commons made my father pleasant to be around again and actually gave him back his life and surely are extending his time here with the care he is receiving! I hope this helps anyone struggling with placing a loved one and remember that it will never be easy but it's the most humane thing you can do for them! God Bless!

This is a good place for a respite stay. Mom has stayed here a few times and the staff have been friendly and helpful. She likes the daily activities including the music and dancing. She loves the food and they keep the community clean. They have nice grounds to enjoy. They take pictures of your loved one participating in the activities and send them to you.

sterling commons is a wonderful place the staff is always very helpful, kind, and understanding My mom is in the day program and I feel at ease knowing she's in good hands the atmosphere is very calm and soothing and my mom is happier she loves to socialize and interact with the other residents as well as the staff whom she often refers to as her friends the staff is very attentive to the needs of both my mother and I and always willing to go the extra mile to help me cope with our daily challenges I would like to thank the staff for their care and compassion

My father was recently placed in Sterling commons. The process was quick, easy and highly efficient. The staff welcomed him with open arms and [Removed], the director of community relations was the best. She was helpful, kind and truly amazing. My father enjoys the meals and he seems to be so much happier. The atmosphere is truly wonderful. I am so happy that we were able to find a care facility where the people really seem to actually care, not to mention the cleanliness of the home. A+.

My father was a resident at Sterling Commons from April 2016 until his peaceful passing in December of 2016. The staff were so caring and compassionate! They customized his care to his ever changing condition. I visited as often as possible and was so very impressed with the excellent care and calm, kind approach each staff member displayed toward their residents. My father enjoyed the musical presentations so very much! I feel so blessed to have found such a great facility!

I was very disappointed, for being an Alzheimer facility they had a communal bathroom in the hallway. They should have their own bathroom for no confusion or to not use someone else's toothbrush. They had too many people living there. They gave me a good tour but I did not like the place.

I and my family would like to thank Debra, Debbie, Patty, and all the caring caregivers for the outstanding care our Dad received at your facility. As you are aware, we had him transferred from another care facility, due to lack of quality of care, lack of concern by management and caregivers. Because of this experience, we were apprehensive as to the quality of care he would receive at Sterling's. Our apprehension was so laid to rest. The concerns for our Dad's well-being - from management, caregivers, to all personnel we encountered at Sterling's - were outstandingly met. We felt we were not alone in our Dad's progression of Dementia. We had an extended family seeing to our Dad's welfare, and concern of the family's well-being. Everyone went out of their way to be helpful, and always pleasant to the family. Even though our Dad, at times, displayed anger at those who were caring for him they understood it was not directed at them, but could find humor in the situation.. As our Dad neared the end of his life, everyone at Sterling's was kind and supportive. The fresh coffee and breakfast rolls for those of the family who spent the night or were in early to be with Dad were greatly appreciated. Someone would check in and see if we needed water, food, and many times it was a much needed hug and "we will be nearby if you need anything." We, as a family, can only thank everyone from the bottom of our hearts for the gentleness, soft words of kindness, and the respect for the family and for our Dad that was ever present as our Dad's life ended. My family and myself send their deepest gratitude to all who were involved in caring for my Dad, Harry [removed].

The care they give is exceptional. I'm so happy that my husband is getting the care he needs with the affection from the staff at Sterling Commons. They are very helpful and show a lot of compassion for the people they are caring for. They are very helpful with the family as well. My husband could not be in a better place. I want to Thank the staff for being so caring and thoughtful.

So far it's going great! It looks homey, and the people there really care. When I have questions, if the person doesn't know, they find someone who does. The food looks pretty good from what I have seen. I'm pretty happy with it so far.