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Our loved one is doing great at St Charles Village. Based on the experience we have had so far, we would definitely recommend this community to other families they have been great.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Our loved one is doing great at St Charles Village. Based on the experience we have had so far, we would definitely recommend this community to other families they have been great.
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Response from St. Charles Village
July 9, 2024Thank you John for your wonderful words. We try to make residents feel welcome and comfortable from the tour to the length of time they are part of our community. We also enjoy getting to know family members and friends. If there is ever a time where your loved one has an issue or concern, please do not hesitate to let us know so we can work to resolve the issue. Again, thank you for letting us know who your family member is doing. Deb
My Mom, has been at ST Charles Village or over 5 yrs. Even through Covid the staff went beyond to keep residents safe. They always had time to answer questions and where always kind and caring. I am a retired RN and I feel so safe knowing my Mom is there. They listen to requests to accommodate special dietary needs. They provide many fun activities, such as exercise classes, games and musical guests. The view from my moms balcony of the canal is truly amazing and she can walk the path on canal safely. You are greeted but front desk staff who monitor and make sure everyone signs in and out. Also they have kindly let me drop things off which they have delivered to my mom.
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Response from St. Charles Village
August 10, 2023Thank you for your kind words. Residents and their families become part of our St. Charles Village community, and it is nice to hear that your mom is enjoying her time with us. We believe in making sure our residents enjoy our community feeling comfortable and safe here. We appreciate you taking time out of your day to let us know your thoughts and opinions regarding St. Charles Village and our staff and look forward to helping your mom and all our other residents for very long time. Deb Cosby, General Manager
My loved one currently lives at St. Charles Village and overall the experience has been great. They have been amazing and my loved one has improved in overall health and is happy here! The dining room is very nice, with a view of the canal. The staff is very friendly and helpful. The move in was easy and convenient. The apartment is a great layout with a nice balcony. I would highly recommend St. Charles Village to others.
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Response from St. Charles Village
August 9, 2023Thank you for your kind words John. We understand transitioning to a retirement home can be daunting, and staff try to make the transition as smooth and comforting as possible. I'm glad your loved one has adjusted nicely and that we (the staff) have helped them to feel safe, comfortable and happy in their new home. Sincerely, Deb Cosby General Manager
Old, dull and depressing. Even the residents looked dull and non engaged
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Response from St. Charles Village
August 3, 2021Thank you for your comments. We are sorry to hear your experience was not to your expectation. We do wish to share that over the 30 plus years we have operated, government agency reports that we have received from the Retirement Homes Regulatory Authority and Niagara Public Health inspectors each have repeatedly stated “they cannot believe how clean our home is”. Our residents love to sit and chit chat with each other and enjoy sitting in our common areas and large outdoor spaces visiting with other residents, family and friends. We do have scheduled activities planned; however, your tour might not have been during the time activities were scheduled. Our main focus is ensuring that each resident is living their best life, being happy and safe here at St. Charles Village. We are extremely proud we worked tirelessly to keep Covid out of the building throughout the pandemic. We have been voted one of the Three Best Rated Retirement Homes in Welland four years consecutively, along with winning Gold in the Reader’s Choice Awards for the past several years. While Covid impacted all homes in the area, we are once again rapidly approaching capacity and will have to resume our waiting list process for potential residents. We welcome you to call us to discuss the reasons for your comments in more detail as we are always looking at ways to improve the wellbeing of our residents otherwise, we wish you the best of luck in your search and good health. Thank you for your comments. Debbie Cosby General Manager Lana Paron General Partner
My Mom [name removed]. passed 3 months ago at 97 1/2 years young.She resided there for the last 7 years of her life. We( sisters and brothers ) have never seen her happier. She said it was her home and she loved it there. From everything to the cleanliness, the administration, the dining room dinners, the nursing, the recreational, our Family was SO grateful to entrust our Mothers care to St.Charles Village.in the 7 years of her stay, if there was something that she didn't agree with , she let them know .The staff did an excellent job of feeding her, taking care of all her needs so we as a Family never worried about her. Don't how how we can ever thank you for making her last year's on earth the best they could be. I would rerecommend Charles Village for anyone looking for their loved one. [Name removed]
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The room is nice and bright, quiet and has functional kitchenette. The staff from bottom to top are always caring and helpful in supporting our mother. The meals are very good and our mom believes that they are similar to what she used to make.
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RESIDENTS WERE HAPPY AND LIKED THIS RESIDENCE
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The food is wonderful. It's clean the people work hard, the staff is very friendly, and helpful. They have been very supportive. I wouldn't live anywhere else.
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Response from St. Charles Village
August 4, 2017Thank you for your kind words. Our goal is for every resident and their families to feel at home at St. Charles Village, where you are not just a resident but part of our community. We look forward to many wonderful years together!
Nice big apartments, not what [Removed] needs, she would benefit with a retirement home that has more activities. [Removed] doesn't need an apartment with a kitchen in it because she does not cook.
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I am so pleased with my mom's choice to move to St. Charles. We toured some other homes and even though they were beautifully decorated we just didn't feel that sense of home where as with St. Charles it was a good feeling right from the start. We thought it would be a big adjustment for my mom since she had lived in her home for 62 years but the staff and the other residents welcomed her and let her know they were all there for her. I can't say enough good things about St. Charles. The meals are delicious with a lot of variety, the residents are all smiling, the location is great, the staff is knowledgeable and top notch. But the best point is that my mom is happy. I could see a change in her from the day she moved in. Just being with other happy people and knowing someone is there for her when she needs them has given her a safe and secure feeling. She also appreciates the idea of knowing she has her privacy when she wants it and can join in or relax on her own as she chooses. I am definitely giving St. Charles a 5 star rating.
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I am so pleased with my mom's choice to move to St. Charles. We toured some other homes and even though they were beautifully decorated we just didn't feel that sense of home where as with St. Charles it was a good feeling right from the start. We thought it would be a big adjustment for my mom since she had lived in her home for 62 years but the staff and the other residents welcomed her and let her know they were all there for her. I can't say enough good things about St. Charles. The meals are delicious with a lot of variety, the residents are all smiling, the location is great, the staff is knowledgeable and top notch. But the best point is that my mom is happy. I could see a change in her from the day she moved in. Just being with other happy people and knowing someone is there for her when she needs them has given her a safe and secure feeling. She also appreciates the idea of knowing she has her privacy when she wants it and can join in or relax on her own as she chooses. I am definitely giving St. Charles a 5 star rating.
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The best place we saw. Suites lovely. Pricing good. Med admin included. Staff first rate. They also have trial stays in furnished suites. Views lovely. Walk from elevator to suite and dining room close. Our first choice if only mom would agree to make a move. Good vibe . Would recommend.
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The best place we saw. Suites lovely. Pricing good. Med admin included. Staff first rate. They also have trial stays in furnished suites. Views lovely. Walk from elevator to suite and dining room close. Our first choice if only mom would agree to make a move. Good vibe . Would recommend.
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Francine Debbie and Christine are all very helpful and supportive. As with any new resident my mother was nervous and edgy about leaving her home after living there from the time it was built 49 years ago. When I go to visit her 2 weeks later she is never in her suite, she is visiting with other people or joining in an activity. She has shown remarkable improvement in her attitude and her ability to remain almost independent. All the residents help each other ( my mother is almost blind ) any everyone always is happy. I'm am very pleased with my decision to place her in St. Charles Village.
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Although my Dad has only been there for a week, the transition was made easier thanks to the kind and wonderful staff. Thank you!
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See what the neighborhood has to offer and what’s nearby:
St. Charles Village offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Call (905) 788-1844 to reach a resident at St. Charles Village.
To reach a resident at St. Charles Village call: (905) 788-1844
3.9
(11 reviews)1bd, 2bd
Celebrate a New Beginning!At Villa De Rose we offer the benefits of both independent and assisted living for retirees. We are committed to providing alternatives that allow our residents the freedom to live as they prefer. When needed, you can be rest assured our trained and professional staff...
3.8
(6 reviews)Studio, 1bd, 2bd
Shorthills Villa Retirement Community is a senior living community located in the beautiful town of Fonthill, Ontario. As a small, welcoming community within a short drive to area restaurants and shops, our location is the ideal choice for anyone that wants privacy, relaxation and comfort....
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.