Spring Arbor of Winchester

Familiarity with having former family members there in the past and convenient access for my Mother to visit daily with Dad while he was there. Also convenient to hospital and Dr's Offices for emergencies and follow-up appts. Highly recommended

My first impression of Spring Arbor was their joyful staff. The residents are happy and joyful as well. It's been a great experience. My family members are both thriving at Spring Arbor. There are wonderful activities planned daily, including a Hawaiian Luau. Great variety and quality on meals and snacks. Initially, I researched 5 different Assisted Living facilities. Spring Arbor exceeded our expectations!

What a blessing to have found such a wonderful place for my mom. I am so grateful. She receives the best of care yet has her apartment for her space. Everyone is truly amazing and passionate about their work there. Thank you to everyone at Spring Arbor in Winchester.

Spring Arbor of Winchester is a great place! [name removed] was awesome. As were all staff... I highly recommend the facility to others.

Five on everything although the cost is expensive but I suppose it is everywhere. There were some extra charges there that we probably shouldn't have had to pay because my brother passed away after being there only two weeks. Community fees, move-in fees, etc. But we were so grateful to them that we didn't. The staff went far above and beyond to take care of my brother for the short time he was there. I was extremely impressed. He's never been shown such kindness.

They were great and I would recommend them. I chose it because of location and so glad I did. Thanks for all your help finding a place when we needed it.

The staff and management were all excellent. I can't say enough good things about how they welcomed us and the care of my brother received while he was there. It was very impressive.

I would say that no place is perfect and everyone is shorthanded but overall we are pleased with the care and environment there. We picked this community, because of the proximity to our home.

Spring Arbor has been excellent in meeting my brother in law's needs. The communication has been very good and the staff all seem very kind and caring to all their residents. I stop by at various times and see them in action. I would definitely recommend to other families.

We chose Spring Arbor because they are close to our home and it is easy to get here. It also has a very good reputation in this area. When I have been here to visit, the friendliness of the staff to the residents really sticks out to me. It is very clean and bright and cheerful. They are short staffed, some of the shifts are great but through the night is where the care is not so great. Overall I would definitely recommend them to others looking.

I would recommend you definitely check this community out. The care is a lot better than a previous community for less money. The staff are good when you are able to get to them. I believe the response time could be better from the staff when leaving a message about my loved one care's.

We chose Spring Arbor of Winchester because of recommendations from people who had experience with them and we thought it would be the best fit for my wife. I have no been in her room yet because of covid, so they are not opening that up until the 10th June. They have been really good with communication and I would definitely recommend them.

This feedback is based on one visit to Spring Arbor for a tour. My father, who is looking at assisted living options, chose to begin his search at Spring Arbor. My siblings, my father, and I were met at the entrance by Cathy, who hosted our visit. After a quick temperature check and answering a few questions to help determine if we posed a Covid risk to the residents Cathy led us to a conference-type room where she introduced us to the Spring Arbor community and its offerings. We found her to be very professional, well-informed, and able to relate to my father patiently, without being patronizing. She was thorough in answering all of our questions and in addressing our concerns. The areas of Spring Arbor we visited were nicely decorated and seemed to be very clean. A number of residents were out and about, and several were participating in a craft activity in the community room. Our initial impression of Spring Arbor is positive, especially as compared to two other assisted living facilities we toured several years ago. My father had planned to visit another facility before making a decision, but after seeing Spring Arbor he paid his application deposit.

It is highly recommended this community. The number one priority is the health and happiness of the residents. They go out of their way to see to special needs. The community accepts a cat for my loved one. Due to COVID that are able to assist my loved one in feeding the cat, the staff is willing to assist with this activity. They even take the time to feed my loved one.

The community is a very attractive place. Most of the staff are caring and concerned for the residents. The activities director does a really fine job. She shows a lot of compassion and concern for the residents. I feel there is a lack of effective communication with the families. For example, my wife's medication was changed, and the communication was very limited if any. I chose this community for it's convenience of location and it is priced competitively among the other good places. Families really need to be very proactive and an advocate for their loved one there. The website needs to be updated with the names and positions so that we can effectively contact the appropriate people at the local community level.

Spring Arbor is very disorganized. The staff is not properly trained. I moved my father from here. He was not taken care of like he should have been and also for his safety.

Very much liked the atmosphere and the personnel there. Not sure if there is enough there to keep [Name removed] busy. COST: Studio "smart saver" $4,745 $5,000 Smart Saver "deposit", Level of care cost.... starting at $350 to $1300. (Probably level 3 = $550. ESTIMATED MONTHLY COST: $5573 (I divided the $5000 deposit into $277 a month (18 months it pays for itself))

Very, very nice facility - clean and rooms and areas were beautiful. Just wish the costs weren't so high.

This is a beautiful community from what I saw, everything looked very well-kept. When I toured this community they informed me that my husband would have to be place in the memory unit. I did not want him in the memory care portion of the community. This was not the community for us overall.